Shop Management

Why Shops That Use AI Will Outpace Those That Don’t

Artificial intelligence (AI) isn’t something to fear—it’s a tool designed to help you and your shop perform better. Despite what some over-sensationalized headlines might suggest, AI isn’t here to replace jobs. Instead, it’s here to work alongside you, making your day-to-day tasks faster, easier, and more efficient. In fact, a study from Stanford University found

2025-06-25T11:26:18-05:00Shop Management|

The Technician Shortage Doesn’t Take a Summer Break—What Shops Can Do Right Now

The technician shortage has been an ongoing challenge in the automotive and diesel industries, and unfortunately, it's not taking the summer off. In fact, the summer season often adds fuel to the fire. As temperatures rise, so does the demand for repairs and maintenance—A/C systems fail, families hit the road for vacation, and shops are

Tips to Keep Technicians Cool & Safe This Summer + Printable Poster

Most auto and diesel repair shops operate without air conditioning in their service bays. While office areas are typically cooled, technicians are left working in physically demanding conditions, exposed to the heat and distressful conditions. However, it’s not just about discomfort—high temperatures come with serious risks, from dehydration and heat exhaustion to burnout and injuries.

2025-06-12T08:54:38-05:00Shop Management|

How Your Automotive Shop Can Connect With Students This Summer

It’s no secret that early exposure to the skilled trades plays a key role in sparking student interest and guiding career decisions. But that influence doesn’t have to be limited to the school year—summer presents a unique chance for your shop to engage with students and make a lasting impact on the next generation of

2025-06-02T13:41:12-05:00Shop Management|

Summer Checklist: Get Your Shop Ready to Support Local Schools

Summer may feel like a quiet season when it comes to school partnerships, but it’s actually the perfect time to plan ahead. While students and educators take a well-earned break, your shop can use this opportunity to get organized and set the stage for a strong start in the fall. Building and maintaining relationships with

2025-05-22T13:27:01-05:00Shop Management|

Diesel Technicians: Insights, Trends, and What Drives Satisfaction

As the backbone of the transportation and logistics industries, diesel technicians play a critical role in the success of our shops. But what makes these skilled professionals tick? What are they looking for in employers, and how satisfied are they with their careers? With demand for diesel technicians on the rise, understanding the current landscape—ranging

2025-06-03T12:53:57-05:00Shop Management|

Relationship-Driven Culture

Tim Winkeler, President & CEO of VIP Tires & Service, joins us to discuss how they prioritize relationships in building their shop culture. VIP Tires & Service has used staff feedback to drive improvements, learning valuable lessons along the way. These include the power of feedback, the importance of closing the feedback loop, and focusing

2024-11-27T09:03:58-05:00Shop Management|

The Cost of Technician Turnover and How to Prevent It

Technician turnover is costly and disruptive—especially in the automotive and diesel industries where skilled labor is in high demand. The cost of replacing an employee is estimated to be one-half to two times the worker’s annual compensation… That’s a lot of cash. In this article, we will dive into the costs associated with technician turnover

2024-11-08T12:05:21-05:00Shop Management|

How Shops Can Inspire Future Technicians with Hands-On Learning

We aren’t just facing a technician shortage, we’re in a technician crisis. The average age of the current technician workforce is 40-years-old and that number keeps increasing. It's more important than ever for shops and dealerships to help attract the next generation of technicians. One of the best ways to get students exposure to the

2024-10-07T13:44:12-05:00Shop Management|

How to Build a Magnetic Shop Culture to Attract & Retain Technicians

Shop culture plays a significant role in technician recruiting and retention. In a recent poll on LinkedIn, 79% of technicians said shop culture plays a huge role in their job satisfaction. In an extremely competitive job market where shops are vying for the best technicians, it’s imperative that shops are focused on creating a magnetic

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