While a person’s reputation has always been among their most valuable assets, in today’s world of Google searches, Yelp reviews, and X rants, a person’s reputation is so easily obtainable that only the ethical person will succeed for long. Behaving in an ethical manner in the automotive industry goes far beyond just being a hard
“My shop needs techs!” ...Seems like this is something every shop owner and/or manager is saying these days. Turnover rates for the industry are unsustainably high. The automotive industry has a mechanic turnover rate of 46%. According to Forbes, this is just the beginning of the rise in employee turnover. A “Turnover Tsunami” is on
The technician shortage is no joke. Studies report we may need more than 100,000 new auto technicians to join the workforce every year through 2026 to keep up with demand. So, what can shops do now to improve the trade and attract more people to the industry? Shops need to start by listening to technicians
Imagine being a young adult again — training in school to become a technician. All those years tinkering with “toys” in the garage have paid off because now you get to do it as a career. You enroll in your local automotive training program and begin your dream of owning your own shop. After some
Shop owners, when you hire technicians, are you thinking about their long-term future at your shop, or are you thinking about what you can get out of them right now? Do you look past the technician and think about how you are supporting their ability to help take care of their family? You have to
Your shop's efficiency is determined by the technology that automates your processes and the skilled technicians that fix your customers’ cars. A talented technician has their pick when it comes to finding an auto shop to hub their craft. The infamous question remains: How can you get the best local talent to choose your shop
It became really clear during TechMission that technicians are desperate for their employers to understand that they want a plan for their future. I think it’s pretty common for any employee to put a lot of value into having a career path laid out for them, but it does feel like technicians often get the
One of the biggest complaints we hear from technicians is they are often frustrated with their employers because they don’t provide a clear path for career growth. According to LiveCareer, 45% of millennials say a job that accelerates their career development is “very important” to them, compared to 31% of Gen Xers and 18% of
Being a woman in the automotive industry is something that has been getting more publicity in recent years which was and still is much needed. One thing I have yet to hear about is parenting. As a mother of two small children, the demands of a parent have grown, especially due to COVID-19. What about
We're fortunate to be able to work with shops of all sizes and types across the United States. While it's incredible to see all of the great things people are doing in the industry, we still see the opposite side of that as well. We see some of the shops that aren't adapting to the
