Shop Management

What Makes Technician Recruiting Successful? Find Your Champion

Shops and dealerships know they need to be doing more to recruit technicians, but their recruiting strategies often fall flat. The truth is the best recruiting strategies in the world will not be successful without a champion. What is a Champion? A champion is a person who takes ownership and leads a project or initiative

Need Technicians? Create an Employee Referral Program

When you are looking for a new employee, where is your first spot to start looking? Job boards? Recruiters? You already know what you are looking for: a well trained, hard working, quality employee. Do you already have one of those? Guess what? Normally employees have friends that are just like them! Employee referral programs

2023-02-21T12:59:49-05:00Shop Management|

How Shops Can Use Employer Marketing to Recruit Technicians

Recruiting technicians is difficult when everyone is hiring. It’s time for shops and dealerships to think about recruiting differently. Recruiting is more than just posting on job boards. At WrenchWay, we work with shops and dealerships across the country, and we know the shops who are successfully recruiting technicians in today’s challenging market are fully

2023-02-21T12:59:50-05:00Shop Management|

VIP Tires & Service: Changing Technicians’ Perception of the Shop

With over 59 shops in northern New England and almost 500 employees, VIP Tires & Service is a tire and automotive service business with a mission to earn a customer for life. What started in 1958 as a high performance auto parts store has since evolved into a premium provider of high quality automotive services

2025-06-23T15:02:57-05:00Shop Management|

Why Technicians Ghost Shops & How Shops Can Manage Ghosting

It happens to everyone who is in charge of hiring for a shop or dealership... After sorting through countless resumes from technicians who just don’t have the right (or any) qualifications for the position you’re hiring for, that perfect A tech resume comes across your desk. You can’t get your hands on the phone fast

2023-06-13T13:19:25-05:00Shop Management|

How the Right Auto Shop SMS Helps with Staff Retention

We’ve said it before and we’ll say it again: Top techs want top technology. By giving them the best auto shop SMS, you eliminate many workplace hassles that lead them to consider quitting. You cannot expect tech-savvy people to come aboard and adopt a paper-based system or one that has not adapted to 2022 standards.

2023-02-21T12:59:51-05:00Shop Management|

Benefits of Technician Recognition in Shops (Plus Ideas & Tips)

It’s not a secret; the technician shortage makes it harder for shops to recruit new technicians. However, that is why it is even more important to focus on keeping their current technicians. How can shops do this? One way is with proper recognition! Everyone wants to be recognized for a job well done. Whether it

2024-06-26T11:04:08-05:00Shop Management|

Recruiting Tips for Hiring at Multi-Location Shops

This article was originally published on the Shop-Ware blog. Hiring for one auto repair shop is hard enough. But, hiring for shops with multiple locations? Even harder. Between navigating customer relations, hiring, training, managing employees, overseeing inventory, and maintaining compliance standards, service managers have a lot on their plates. Hiring, although very important, is only

6 Tips to Increase Technician Productivity in Your Shop

Technician productivity is always a hot topic amongst repair shop owners. How can they help techs do their best work? Are there areas where they, as owners, can shore up weaknesses to ensure their staff has the room they need to do their jobs? The crew at Fullbay is dedicated to increasing technician productivity. That’s

2024-07-12T14:06:00-05:00Shop Management|

Questions Shops Should Ask Technicians During an Interview

Finding technicians is hard enough. There’s no need to make it more difficult with a cumbersome interview process. But what does a successful interview process look like? Where do you start? What questions do you ask? We polled our network to find out what questions they ask technicians during the interview process. We talked to

2023-06-12T15:29:42-05:00Shop Management|
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