Fun Fact: 84% of Fortune 500 companies now use mentoring programs (MentorcliQ). This stat should come as no surprise. The best business owners and managers know the benefits of having a mentorship program are vast. Mentorship programs: Help develop leadership and management skills Improve onboarding and acclimate new hires faster Boost employee retention Help develop
There is no denying that companies with mentorship programs have a more confident, engaged, and better-trained workforce—leading to overall more productive and profitable businesses. Within the auto, diesel, and collision industries, we know the first couple of years in the shop is a crucial time in a new technician’s career. A well-structured mentorship program can
For the month of June, our topic of the month was all about great owners & managers. We encouraged our WrenchWay Top Shops to submit videos highlighting how their owners and managers build and foster relationships with the technicians in their shop. These types of videos are easy for shops owners and managers to create,
Being a manager is a tough task. There are many individual needs that need to be met in order to create a positive and productive work environment. Even though there are a number of resources out there on how to be a great manager, it can be hard to know where to start. Here are
We know creating a successful onboarding program can be difficult. A Gallup study showed that while only 12 percent of employees feel their company did a great job with onboarding, those employees were nearly three times as likely to say they have the best possible job. A great onboarding program requires the following: Advanced planning
This article was originally published on the Fullbay blog. There’s no doubt about it—promoting leaders from within is great for a shop. It contributes to greater productivity, employee buy-in, and retention. However, as many already know, the best technicians don’t always make the best supervisors. In this article, we will cover: How to identify signs
Most shops think they have a good onboarding process in place for technicians. However, according to a WrenchWay Insiders poll, 92% of technicians said their shop’s onboarding process was average at best, with over half rating the process as below average or worse. Here is why it's important for shops to create a great onboarding
There’s no question about it: the diesel industry is facing some shortages. As a whole, we’ve spent the last few years trying to attract more technicians; since the pandemic began in 2020, we’ve also seen parts start coming up short. These shortages influenced the way we put together the newest edition of our State of
If shops are waiting until graduation to reach out to schools, it’s already too late. Shops need to make it a priority to get involved as soon as possible, and continue building relationships and stay involved in schools. Ask schools what they need to make their program successful, and be a resource to help the
A common quote shared amongst the business community is that “people leave managers, not companies.” In a world where the competitive landscape surrounding the current technician market is at an all time high, this quote should resonate with shops as much as, if not more than, any other industry. While a number of other factors
