Shop Management

Best Practices for Recruiting Technicians in 2024

The beginning months of the year are a prime time for technicians to look for new opportunities, whether for personal growth or career advancement. However, considering the ongoing technician shortage, hiring efforts have become a year-round focus for shops, not just a seasonal effort. So, no matter the time of year, here are some best

How to Optimize Independent Dealership Service Departments for Technicians

The heartbeat of any successful independent dealership is its service department, where technicians are the unsung heroes working diligently to keep vehicles on the road and customers satisfied. From a technician's standpoint, optimizing the service department is not just about fixing cars; it's about creating an efficient, supportive, and forward-thinking work environment. With the right

2024-06-10T10:58:15-05:00Shop Management|

5 Ways to Improve Your Shop’s 2024 Technician Recruiting Strategy

The automotive industry isn’t just facing a technician shortage—they’re facing a technician crisis. Projections from the TechForce Foundation paint a daunting picture, estimating that the demand for new technicians is set to soar well beyond 900,000 through 2026. A demand the industry is in no position to meet. Just as concerning, according to WrenchWay’s 2023

2024-06-03T15:07:48-05:00Shop Management|

Navigating the Crisis: The Impact of the Instructor Shortage on the Automotive & Diesel Industry

The education system in the United States is facing a brutal crisis as schools grapple with a severe shortage of teachers. According to recent studies, 9 in 10 public schools struggled to hire instructors for the current school year. Unfortunately, career and technical education (CTE), automotive, and diesel programs are no exception. According to the

TechMission 2023 Recap: Treating Technicians Like an Asset, Not an Expense

TechMission 2023 brought together technicians, shop managers/owners, instructors, and other industry professionals for its fourth consecutive year, focusing on "Treating Technicians Like an Asset, Not an Expense." Thank you to all the amazing sponsors, panelists, and attendees for making TechMission 2023 a success! We are so lucky to be a part of such a great

2025-06-23T14:59:58-05:00Shop Management|

Top Shops Highlight Service Advisors on WrenchWay Shop Talk

We challenged our Top Shops to highlight one or two of their service advisors on WrenchWay Shop Talk. The posts that came in were too awesome not to share, so we chose a few to highlight. Check them out below! Momentum BMW Excelling in every position Momentum BMW trained Haide Rafael in, it was no

2024-09-23T09:19:58-05:00Shop Management|

Technicians Share How to Fix the Technician Shortage

Everyone loves to talk about how we can fix the national technician shortage, but few people are asking the individuals who can truly give us the answer: the technicians themselves. We recently asked technicians: What is the one thing that needs to change to improve the technician shortage? Obviously, it's not one thing that needs

19 Automotive Leaders Share Their Top Priority Going Into 2023

We recently asked leaders in the automotive industry: What is your number one priority going into 2023? Not surprisingly, we saw some common themes, including focusing on: Production Career development and training Recruiting and retention Customer service and retention Check out what they had to say below. "My focus is selling hours… Selling 130% of

2023-07-05T09:09:55-05:00Shop Management|

Top 3 Ways to Attract Skilled Workers During a Talent Shortage

Businesses everywhere are experiencing a universal shortage of talent. A recent study by NFIB showed that 46% of all small business owners reported job openings they could not fill in the current period, down three points from August, while the number of unfilled job openings far exceeds the 48-year historical average of 23%. Furthermore, 89%

2023-02-21T12:58:26-05:00Shop Management|

How to Conduct Successful Performance Reviews for Technicians

It’s that time of year again when many shops and dealerships are getting ready to conduct annual performance reviews. It can be easy for annual reviews to become a “check-the-box” item on the to do list. However, shops and dealerships need to look at these conversations strategically in order to boost shop performance and increase

2024-03-27T11:01:09-05:00Shop Management|
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