Episode Description We’re kicking off the new year with a bang! We’ve brought back two of our most popular podcast guests of 2020 — Ed Roberts and Tully Williams. In this episode, we discuss what we learned in fixed operations in 2020 and what we expect to see in 2021. Topics include: mobile service, technician
Wow, where the heck did 2020 go? It feels like just yesterday we were launching our Beyond the Wrench podcast during the start of what has turned out to be the craziest year of our lives. Given the tumultuous times, we started out the Beyond the Wrench podcast with frequent, uncut episodes talking with shop
Episode Description For the final episode of 2020, we’re talking with Mark Wilson, CEO of WrenchWay & Find A Wrench. We discuss the importance of understanding the process a technician goes through from the time they are made aware of a job opening to the time they are hired. There is a major step in
Episode Description On this week's episode of Beyond the Wrench, we talk with Damon Agostino who is a Technician at Sixth Street Automotive in Macclenny, Florida. Damon gives us his perspective into what technicians look for in a shop, including: How management can motivate technicians Struggles with new techs coming into the shop What to
Episode Description Today we’re welcoming Scott Saxton to the show. Scott is the Director of Sales - North America for Sonic Tools. This week, we’re talking about all things tools-related, including the dealership/shop-owned tools model, asset management, financial guidance for new techs, and more. Tune in to this week’s episode, and make sure to subscribe
