Do you prefer live or fake trees for Christmas?
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Shop Talk
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We have another great shop weβd like to feature β Blaine Brothers in Blaine, MN!
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This Christmas, Village Ford is honored to partner with Starfish Family Services to adopt four families and make their holidays a little brighter.
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As autumn fades away, winter is quickly approaching!
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Calling All Technicians: Join Us and Work on the Toyota RAV4!
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Customer Feedback Spotlight! π
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Which of the following best practices are most important to ensure you are maximizing productivity?
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Last month was Movember. Movember is an annual event that raises awareness of men's health issues by growing mustaches in November. We appreciate everyone who helped elevate men's health awareness for prostate and testicular cancer, mental health, and suicide prevention in November.
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WrenchWay
2Performance Reviews
Itβs that time of year again, and performance reviews are right around the corner for many shops. Whether youβre a manager or staff members, itβs important to go into performance reviews well-prepared.
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For the second year in a row Bryan Hanisch has been selected as a Lexus Quality Champion for outstanding dedication to our guests by exemplifying the Lexus Quality mindset. Bryan's contributions through Dealer Product Reports enable our engineering teams with improving the quality of our products and services to our guests. Thank you Bryan for everything you do for Tom Wood Lexus and our guests!
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Doing some repairs on our service managers 1999 Porsche 911. Tom Wood employees get half off labor and 10% over cost on parts, plus other perks at ANY Tom Wood location.
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Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?
The month of November was very busy as we hurdled towards the holiday season! We had one of our biggest employee New Hire Lunches where our new team members can get to know their managers, we sponsored The Calhoun Black & White affair where we had one of our team members speak, we had our 1st annual Ford Upfit Expo, and we had Madison County Tech School visit to learn about the future in automotive. We had so much happen that we can't possibly fit it all into one post!
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Our customers appreciate us for our excellent service, and we owe it all to our amazing team. Want to be part of our fantastic team? We're hiring! Visit our page to explore photos, videos, and insights about working in our shop.
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Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?
Last month was a record for us! We had max capacity's here at Lum's Auto Center. Our team worked so hard to take care of all our customers. We have had some internal promotions and those individuals have helped take our department to the next level.
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