Headlight Restoration Magic – See the Difference!
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Headlight Restoration Magic – See the Difference!
View full postOur Team ran a 5k marathon to support a local non profit.
View full postHow often should shops invest in technician training?
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🎉 Congratulations to Denis Blaga — Our May Tech of the Month! 🎉
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We’re proud of our porter Chaz and his clear vision for the future! 🚗 As a member of the Class of 2025, Chaz is already setting big goals
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"Always Feel Like a VIP" – Thank You for the Kind Words! 🌟
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Not much better than having the shop doors open on a perfect spring day.
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The greatest complement I receive every year is students saying, "If it weren't for auto shop I would drop out."
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🔧 Start your engines—and your career!
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Would you be important is it to receive information about regular tech training programs or apprenticeships in your place of work?
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Happy Birthday to our Service Advisor Shane!
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Fields Land Rover had a Casino Event Celebration for the the Service Department for successfully breaking the service record!!! The top 3 employees each received a $200 gift card.
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Our Auto Tech students earned a total of 58 entry level ASE certs this school year!
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Basic Class Lesson of the Day: Tire Inspection
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We are finishing up are Spring semester and have successfully completed out first full year for out EV/Hybrid Courses.
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🔧 Empathy & Retention: The Engines of a Thriving Auto Repair Business 🔧 In the fast-paced world of automotive repair, understanding your client's needs and retaining their trust are the keys to a successful business. Here are some nuggets of wisdom to steer by: "In the garage, business is all about relationships... how well you build them determines how well they build your business and enhance customer retention." "In the automotive world, empathy is not just a soft skill, it's a critical skill. It's the lubricant that fuels connection, builds trust, and fosters retention." "Empathy is about finding echoes of another person in yourself, a cornerstone for client retention in the automotive business." Remember, leadership in the garage is not about being in charge. It is about taking care of those in your charge, a vital aspect of employee retention. As we navigate the complexities of the automotive industry, let's strive to see with the eyes of another, listen with the ears of another, and feel with the heart of another. This practice can significantly improve customer retention. Let's drive towards a business environment where empathy is the greatest virtue, from which all virtues flow, including customer retention. Without it, all virtues are just an act.
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