In this episode of WrenchWay Weekly, we discuss what impedes technician productivity the most at work. Watch the full episode, or review the episode highlights below. What Affects Technician Productivity? A recent WrenchWay Insiders poll asked technicians, “What impedes your productivity the most at work?” Here were the responses: People: 31% Poor Processes: 27% Disorganization:
Episode Description Today we’re talking with Carly Roiniotis from Wind River Financial about a very important topic for all shop owners and managers: evaluating credit card processors. In this episode, we discuss different types of providers, how to evaluate providers and why it’s important, and more. Tune in and don’t forget to subscribe and rate
In this episode of WrenchWay Weekly, we look at technician onboarding and training. Watch the full episode, or review the episode highlights below. A recent WrenchWay Insiders poll asked, “Based on your experience, how would you rate most shops’ or dealerships’ onboarding and training of new technicians?” Let’s explore the results, which are rated on
Episode Description It’s becoming increasingly important for shop owners and managers to have a clear path for career growth in order to recruit and retain technicians. But, what does having a clear career path look like and how do you even get started? We’re tackling this topic with Jim Bennett this week. Jim is the
In this episode of WrenchWay Weekly, we discuss the biggest challenges confronted by new technicians. Watch the full episode, or review the episode highlights below. What Difficulties Do New Technicians Face? A recent WrenchWay Insiders poll asked, “What is the biggest challenge about being a new technician?” Here were the responses: Familiarization with Shop Processes:
Episode Description There are many unique challenges to building and growing a mobile repair business. This week on Beyond the Wrench, we chat with Joel Milne, CEO of RepairSmith, about how RepairSmith came to be, and what unique challenges they've faced running a mobile repair business. Watch the Episode About Our Host: Jay Goninen Co-
This episode of WrenchWay Weekly talks about effective job postings. Watch the full episode, or review the episode highlights below. Are Technician Job Postings Effective in Attracting New Talent? A recent WrenchWay Insiders poll asked, “Do most job postings include enough information to know if it’s a good fit for you to apply?” Here’s how
Episode Description We’re excited to welcome Tanner Brandt back to the podcast. Today, our discussion centers around mobile diagnostics. Tanner gives us the 411 on what mobile diagnostics is, what goes into being a great mobile diagnostician, and where he sees the mobile diagnostics business going in the future. Watch the Episode About Our Host:
This episode of WrenchWay Weekly talks about internship and apprenticeship programs. Watch the full episode, or review the episode highlights below. Do Most Shops Have Apprenticeship or Internship Programs? A recent WrenchWay Insiders poll asked, “Does your shop or dealership have an apprenticeship or internship program? Here were the results: Yes: 34.88% No: 65.12% The
Episode Description Today, we welcome Tim Cifelli, Marketing Director at BOLT ON TECHNOLOGY, to the podcast. In the episode, we discuss some of the challenges shop owners are facing today and how technology can not only solve many of the issues they’re experiencing, but also help them build more value into their business. Watch the
