Craig Tomczyk, the Auto/Diesel Technician at FirstGroup America, gets technical in this week’s episode. Listen in as he breaks down his career, covers the importance of understanding and bettering your operational knowledge, discusses his diagnostic process, and much more. Watch the Full Episode Show Notes Resources: WrenchWay’s Solutions for Technicians Download the free WrenchWay
Kathleen’s drive and passion are contagious in this week’s episode! Tune in to hear Kathleen Long, Chief Revenue Officer at RepairPal, cover the positive impact of being transparent with your technicians, the true value of networking, and the importance of investing and measuring your business correctly. Watch the Full Episode Show Notes Resources: WrenchWay’s
Should shops pay technicians for their inspection time? Tune into this week’s episode to hear Murray Voth, President of RPM Training, answer the “tough” questions, discuss what it means for your shop to be a thought influencer in the community, and cover the importance of identifying your strengths and weaknesses. Watch the Full Episode
As the Owner of Auto Express of Hamilton, Josh Sellers has grown a lot and is still growing from his experiences. Tune into this episode to hear some lessons he has learned during customer interactions, find out the importance of listening to your staff and peers, and gain tips for building an amazing shop culture.
Episode Description The workforce has changed since generation “why” grew up and stopped conforming to yesterday’s habits. Eric Chester, Founder of The Center for Work Ethic Development and author of several leadership books, understands this more than most. Listen in on this episode to learn more about what it means to be relentlessly recruiting, how
Episode Description From starting out with a career in journalism to now being a technician, Russell Wickham has had a unique journey. In this episode, Russell breaks down his career path, stresses the importance of having a positive attitude, and offers his advice to shops that are struggling to recruit technicians. Watch the Full Episode
Episode Description Not only do we need more technicians in the industry, but there is also a massive shortage of females working in automotive. In this week’s episode, we are joined by Jessica Toliuszis, Chair of Women in Auto Care, to discuss tips for managing female technicians, barriers to entry in the industry for females,
Episode Description Purchasing insurance is a complex need that the average shop owner doesn’t know enough about in order to make informed decisions. Tune into this week’s episode as Robert Steele, Founder & CEO of IGO Benefits, shares stories of his time in the NFL, talks about how he got a woman out of $600,000
Episode Description Racing is more than going fast and turning left. Students can gain real-life experience and technical skills by racing and being a part of a racing team. Jonathan Eckelberg, Director of the High School Racing Association (HSRA), understands the benefits of auto racing and has taken his family’s passion and career of racing
Episode Description Few technicians make the hard leap to shop owner. In this week’s episode, Gabriel Christian, Owner of Import Performance Auto Repair, walks us through his journey from technician to owner, discusses lessons he has learned while being in the industry, and stresses the impact of a good service advisor. Watch the Full Episode
