Episode Description Few technicians make the hard leap to shop owner. In this week’s episode, Gabriel Christian, Owner of Import Performance Auto Repair, walks us through his journey from technician to owner, discusses lessons he has learned while being in the industry, and stresses the impact of a good service advisor. Watch the Full Episode
Episode Description The same shop management and technician recruiting strategies that were used 30 years ago don’t work like they used to. In this episode, David Cuene, Managing Partner at Broadway Automotive, joins us to discuss several topics, including taking care of your team, adapting to changes in the industry, and more. Watch the Full
Episode Description When setting a goal, the path to achieving it can be a daunting task that can often derail the outcome. In this episode, Darin Damron, SE Regional Vice President at Jasper Engines & Transmissions, breaks down goal setting, mind mapping, and explains the positive journey of achieving goals. (2:13) Goal Importance (8:38) Mind
Episode Description Scholarships lessen students’ financial burden when paying for school. Tune in as Janet Smail, Executive Director of The Hourglass Foundation, covers scholarship criteria, tips for writing scholarship essays, and the various journeys available in the automotive industry. (1:32) Janet’s Background (12:06) Scholarship Funding (19:00) How Students Qualify for Scholarships (24:25) Selecting Scholarship Criteria
Episode Description Obtaining ASE certifications can be challenging. Josh Arnold, Master Technician, Toyota of Corvallis joins us to discuss the value of ASE certifications, conquering test anxiety, and how to prepare for an ASE test. (1:52) Value of ASE Certifications (8:55) ASE Test Anxiety & Pressure (27:55) Shop Support on ASE Testing (33:20) Preparing for
Episode Description This generation of technicians learns differently. Tina Zwolinksi, CEO & Founder, skillsgapp, shares her knowledge on how gamification can engage the younger generation and attract them to technician careers. (1:02) Guest Background (3:12) Defining and Communicating with Gen Z (17:12) Embracing the Digital World (23:01) What is Gamification? (33:29) Familiarizing Young Kids with
Episode Description To make an impact as a leader, build trust within your team. Jen Ellestad, Fixed Operations Director of Zimbrick Fish Hatchery Road in Madison, Wisconsin explains the importance of building trust, communication styles, and finding the right people for your shop. (2:17) Guest Background (16:06) Challenges When Communicating with a Big Team (21:00)
Episode Description The best thing a dealership can do is create a place of employment technicians want to work at. Ed Roberts, Chief Operations Officer, Bozard Ford Lincoln is back on the podcast to discuss how to create a strong employer brand, finding the right personalities for a shop, changes in the industry, and so
Episode Description As a technician, managing your budget and making wise purchases isn’t always easy. Rob Frohwein and Kathryn Petralia, Co-Founders of Keep Financial, share their expertise on how technicians and shops can discuss pay, benefits, flexibility, and advice on budgeting. (1:23) Guests Background (8:19) Removing Barriers to Make Life Easier (11:31) Discussing Pay with
Episode Description Meredith Collins from Ducker Carlisle joins us to discuss the results of their latest technician survey. The survey includes responses from about 30,000 technicians and dives deep into technician demographics, compensation, workload, and more. (1:27) Guest Background (6:59) Advice to Young People Interested in the Industry (10:05) About the Survey (14:09) Technician Demographics
