Episode Description Are you fully leveraging data to boost customer satisfaction? Tim Eisenmann, CEO of Torqata, joins us to discuss how shops can use data as a tool to help predict supply chain issues. (1:22) Guest Background (10:07) The Decision-Making Process of Starting a Business (16:08) Understanding Inventory and Carrying Capacity (24:56) Tracking Data and
Episode Description Automotive programs need more support than ever if we want to improve the technician shortage. Scott Norman, Professor and Automotive Coordinator at Pittsburg State University, joins us to discuss how building relationships with industry and alumni networks is key to running successful automotive programs. (01:15) - Guest Background (4:53) - The Evolving Automotive
Episode Description Labor shortages, parts shortages, advances in technology… Keeping up with what’s going on in the automotive industry is no easy task. Dan Shine, Senior Editor, Automotive News, joins us to discuss some of the most talked about topics in the automotive industry right now and how the industry is progressing by focusing less
Episode Description In this week’s episode of Beyond the Wrench, Marcus Aman, CEO and Co-Founder of Bayley Service Intelligence joins us to talk about the tool he created to help shops measure data and increase profit, the importance of analytics, and the future of service work. Watch the Full Episode The Importance of Analytics &
Episode Description In this week's episode of Beyond the Wrench, Ben Zimmerman, Automotive Teacher, Verona High School joins us to talk about the increase in enrollment in his program, the support he receives from the industry, and how he teams up with local schools to run his advisory board meetings. Watch the Full Episode Increasing
Episode Description In this week’s episode of Beyond the Wrench, Craig Zale, CEO, Craig’s Car Care joins us. Craig shares his perspective on investing in training, the importance of culture, and how to be profitable. Watch the Full Episode Investing in Training For most people in this industry, if we're not trying and learning new
Episode Description In this week’s episode of Beyond the Wrench, we are joined by Matt Fanslow, Diagnostic Technician/Shop Manager, Riverside Automotive, and Pedro De La Torre, Technician, Logic Auto. Matt and Pedro discuss what motivates them in the automotive industry, changes in the industry, and a class Pedro is teaching about his discovery with Subaru.
Episode Description In this week’s episode of Beyond the Wrench, we are joined by Josh Arnold, Master Technician, Toyota of Corvallis. Josh walks us through a tool he created to track his hours, the importance of paving a career path, and advice for young technicians. Watch the Full Episode Paving a Career Path There is
Episode Description In this week’s episode of Beyond the Wrench, Arun Coumar, Founder and CEO, Driven Capital Partners joins us. Arun shares his expertise on pain points in running a business, the importance of having processes and procedures in place, and advice on managing your finances. Watch the Full Episode Pain Points in Running a
Episode Description In this week’s episode of Beyond the Wrench, Chris Craig joins us to discuss his experience as a former service advisor, the importance of the advisor and technician relationship, advice on shop turnover, and best practices on selling diagnostic time. Watch the Full Episode The Advisor and Technician Relationship A great manager can
