W.W. Williams - Phoenix - Technician Jobs in Phoenix, AZ

Top Shop for Technician Jobs in Phoenix, AZ

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Under The Hood

Is the shop heated? Air conditioned?

The shop has Gas Heaters and Evaporative cooling

What is the size of the team I’d be working with?

Our individual Teams are made up of 4-7 techs but you would work with the entire Shop. Genset/Transmission/Field and Shop are all made of different sized groups.

What are the shop hours and what are the shift timeframes?

1st shift 6am -2:30pm 2nd shift 2pm till 10:30pm. Shop open from 6-10:30 M-F and 6am -2:30pm Sat.

What tools does the shop provide that are available for all technicians to use?

Specialized tooling is provided

What type of break room facility is provided?

We have an air conditioned break room with information kiosk, TV, ice and coffee machines, refrigerator and microwaves.

How many bays does your shop have?

27 Bays

How many repair orders do you average per month?

Differs every month but the work orders keep our 27 bays full at all times

What is your parts ordering process?

We have a procedure that is currently part of our Wheeltime Process

What is your policy on side work?

No moonlighting

Are there any other unique features of the work environment worth noting?

Its Hot outside and usually inside, no snow or ice, typically a dry work environment. Work on a variety of Equipment to include all OEMs including the chassis.

Do you offer any skills training or continuing education opportunities?

YES, per the company mentorship role, technician development program, Regional Training Centers and OEM’s

Can you describe opportunities for career growth at your business?

Always opportunity to apply yourself and grow from within the company

Can you describe your performance review process?

Per the HR policy on Quarterly review process

What type of safety training is required?

First couple days the online safety and compliance training is performed, morning meetings and monthly safety meetings are held. All other training is performed quarterly and annually as required and part of the US COMPLIANCE program.

Can you describe how Techs work with and mentor younger techs?

Per our Mentorship program

How does your shop get involved with the local community?

We partner with local tech schools to provide materials/ equipment

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We have made concerted efforts to meet with students quarterly to answer questions regarding the profession and encourage career development within the field.

Where do you see the shop in five years?

Growing and busier than ever.

Do you have an application form and how long does it typically take to complete?

Yes, candidates can apply online and should only take a maximum of 15 minutes.

Do you phone screen applicants before doing in-person interviews?

Yes.

What do your in-person interviews entail?

In-person interviews usually involve the hiring manager and will be face to face.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We perform backgrounds and drug test for all new hires.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We do administer a mechanical aptitude for some positions and a behavioral analysis post offer.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

We strive to be quick in our decisions, you can expect an offer or rejection quickly after the interview but maximum three days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Two weeks

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $66,560 - $85,280/year

Journeyman

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $54,080 - $72,800/year

Tech 2 - Tech 1

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $43,680 - $60,320/year

Tech 4 - Tech 3

D Level Technician Pay Range: $35,360 - $49,920/year

Apprentice / Trainee

Health Insurance Offered
We offer multiple health insurance plans that range from a traditional PPO to HSA qualifying plans. In addition, the Company provides a $500.00 premium offset to our technicians.
Dental Insurance Offered
Delta Dental of Ohio
Vision Insurance Offered
VSP
Retirement Plan Not Offered
Sick Leave Not Offered
Vacation Offered
Competitive paid time off package for all employees
Paid Holidays Offered
We have eight paid company holidays for all employees.
ST / LT Disability Offered
The Hartford offers short term and long term disability that is 100% company paid.
Life Insurance Offered
All employees are eligible to apply for life insurance for themselves and their dependents.
Uniforms Offered
Uniforms are provided to all of our technicians.
Other Offered
Parental Leave, Technician Tool Assistance Program, Company Paid Training, Scholarship Programs, EAP Program, Wellness Incentive Program, Mentorship Program, Employee Referral Payouts.

Shop Talk

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Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?

Had a great month accomplished what needed to be accomplished. Will continue the thrive & grow the business.

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Top Shop Challenge: In honor of Valentine's day, please share what you love most about the industry and working at your shop. The more specific, the better!

Being one of the leaders in this industry! With training & hard work I believe we can continue to be one of the top companies to work for. I pride myself in carrying this name. Work ethic & integrity come hand in hand. The day-to-day challenges keep this industry interesting, challenging, & inspiring. To do better on a day-by-day basis & continue to thrive is my goal. -Barron L. What I’ve love most is that feeling when you did something right within good time and the customer is happy with our service. -Gonzalo V. I love the knowledge i get from every job i do. I love fixing things and making customers and my bosses happy. I love the challenges that every day brings.- Michael L.

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Two of our Phoenix branch employees won the 2022 Tucson Speedway Mini-Stock Rookie of the year as well as being the Championship Runner-up. 15 races, 14 top 5 finishes!

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Friday, February 3rd is National Wear Red Day-some of our Phoenix branch employees participated in wearing red to bring attention & awareness to cardiovascular disease to help save lives.

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On January 10th, we celebrated the 32 ½ years’ service of Doug Haywood, a Journeyman Tech, at the 19th Avenue Phoenix location. Doug has worked in this building for over 44 years (previously with Neils Detroit Diesel before W.W.Williams purchased them in 1990). Doug is a Detroit Diesel expert and will be missed.

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As a WrenchWay Top Shop, we are committed to promoting and improving technician careers!