W.W. Williams - Hilliard - Technician Jobs in Hilliard, OH

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Under The Hood

Is the shop heated? Air conditioned?

The shop is heated.

What is the size of the team I’d be working with?

12 shop techs, 8 field techs

What are the shop hours and what are the shift timeframes?

7am to 8pm M-F; 1st shift 7am- 3:30pm; 2nd shift 11:30am- 8pm

What tools does the shop provide that are available for all technicians to use?

>3/4" SAE hand and pneumatic, all specialty tools per the OEM.

What type of break room facility is provided?

Large, with tables and chairs, mini kitchen, TV, vending machines, outdoor shaded picnic tables weather permitting.

How many bays does your shop have?

18+ a Dyno and Steam bay.

How many repair orders do you average per month?

Avg/Mo= 130 Ro's a month.

What is your parts ordering process?

The tech looks up their parts, and the parts department orders the parts as approved by the customer or warranty.

What is your policy on side work?

As long as it is not directly competing with our company we don't have a prohibition, as long as your performance does not suffer as a result.

Are there any other unique features of the work environment worth noting?

Factory training available, union shop, shift differentials available.

Do you offer any skills training or continuing education opportunities?

We encourage continuous education and offer reimbursement for certifications attained.

Can you describe opportunities for career growth at your business?

We have built out a structured Tech Roadmap that outlines growth potential.

Can you describe your performance review process?

Reviews are conducted annually.

What type of safety training is required?

Job specific training is conducted as required for the job position as required by OSHA and EPA.

Can you describe how Techs work with and mentor younger techs?

We have a structured Mentorship program in place.

How does your shop get involved with the local community?

We support local tech schools by donating equipment, time and guidance.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We support local tech schools by donating equipment, time and guidance.

Where do you see the shop in five years?

We are a growing every year! We hope to employee more and assist our growing client base efficiently and satisfactory.

Do you have an application form and how long does it typically take to complete?

Yes, candidates can apply online and should only take a maximum of 15 minutes.

Do you phone screen applicants before doing in-person interviews?

Yes.

What do your in-person interviews entail?

In-person interviews usually involve the hiring manager and will be face to face.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We perform backgrounds and drug test for all new hires.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We do administer a mechanical aptitude for some positions and a behavioral analysis post offer.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

We strive to be quick in our decisions, you can expect an offer or rejection quickly after the interview but maximum three days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Two weeks

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $79,414 - $87,360/year

Journeyman

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $66,560 - $81,120/year

Tech 2 - Tech 1

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $52,000 - $66,560/year

Tech 4 - Tech 3

D Level Technician Pay Range: $43,680 - $49,920/year

Apprentice/ Trainee

Health Insurance Offered
We offer multiple health insurance plans that range from a traditional PPO to HSA qualifying plans. In addition, the Company provides a $500.00 premium offset to our technicians.
Dental Insurance Offered
Delta Dental of Ohio
Vision Insurance Offered
VSP
Retirement Plan Not Offered
Sick Leave Not Offered
Vacation Offered
Competitive paid time off package for all employees
Paid Holidays Offered
We have eight paid company holidays for all employees.
ST / LT Disability Offered
The Hartford offers short term and long term disability that is 100% company paid.
Life Insurance Offered
All employees are eligible to apply for life insurance for themselves and their dependents.
Uniforms Offered
Uniforms are provided to all of our technicians.
Other Offered
Parental Leave, Technician Tool Assistance Program, Company Paid Training, Scholarship Programs, EAP Program, Wellness Incentive Program, Mentorship Program, Employee Referral Payouts.

Shop Talk

Open post

Top Shop Challenge: Can you share any examples of technician perks or policies you have added? We're not looking for the traditional ones like health insurance or 401k. Instead we want to hear about changes you've made based on technician feedback.

Based on some concerns raised by our techs we recently invested to replace and add many of the tools we use in the shop that over time start to show their age. Including more laptops, new drain pans, new air reels/hoses, new drip pans, a heavy forklift, various jacks and wheel lifts, and an easy to use 12/24v mobile Jump Pak. These investments are both to keep the shop safe, but also to make doing a job easier and more efficient.

Open post

Top Shop Challenge - Now that we're almost two months into 2023, take a look back at your goals as it relates to your service team. What are some things you've made progress on that you would like to highlight?

First, I'm proud and thankful we surpassed 1000+ days without a recordable injury. Additionally, we've invested heavily in Transmission and Engine training over the last two years. We are working to both expand and deepen each technician's knowledge base on both diesel engines and heavy duty automatic transmissions. We pride ourselves on being experts in our field, and the cost of that is constant learning and training.

Open post

Top Shop Challenge: In honor of Valentine's day, please share what you love most about the industry and working at your shop. The more specific, the better!

The sense of accomplishment when we solve a problem for a customer. Most of our customers are having a bad day when they show up. Their source of income is broken and they are under great pressure to get back on the road. We enjoy as a team helping our customers find solutions and get them back trucking!

Open post

Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?

As we celebrated the New Year, we also had two new team members join us, Josh in our shop and Noah joined our Field Service team as technicians. We also achieved all our monthly service goals.

Open post

As a WrenchWay Top Shop, we are committed to promoting and improving technician careers!