W.W. Williams - Charleston | Top Shops for Technician Jobs in Ladson, SC

About Us

W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies has a broad portfolio of businesses located throughout the U.S. and Mexico. Collectively under the long-standing brand, W.W. Williams Companies make up one of the nation’s largest sales and service providers of industrial power products with an extensive network of 41 facilities employing more than 475 service technicians. It offers service and repair, OEM product sales, and supply chain management solutions. Its products and service offerings include diesel engines, transmissions, bumper-to-bumper truck repair, transport refrigeration, power generation systems, and supply chain logistics services.

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Under The Hood

Is the shop heated? Air conditioned?

The shop is heated but not air conditioned but we do have fans in the bays.

What is the size of the team I’d be working with?

Depending on the department you could be working with 8 Shop Techs, 4 Marine Techs, 5 Generator Techs, and 10 Office Staff.

What are the shop hours and what are the shift timeframes?

Monday through Friday, 7am - 5pm.

What tools does the shop provide that are available for all technicians to use?

All heavy duty tools are accessible to techs (i.e. jacks, lifts, special impact wrenches).

What type of break room facility is provided?

Typical lunch room, filtered water, ice, snack machines and so on.

How many bays does your shop have?

We have 12 bays.

How many repair orders do you average per month?

On average about 125.

What is your parts ordering process?

Techs writes up a parts list for the service estimator, back parts counter orders parts, tech picks up parts from the back parts counter.

What is your policy on side work?

W.W. Williams has a policy about outside employment that's conflict of interest.

Are there any other unique features of the work environment worth noting?

We are committed to safety and training all employees and helping them grow and learn as technicians.

Do you offer any skills training or continuing education opportunities?

We encourage continuous education and offer reimbursement for certifications attained.

Can you describe opportunities for career growth at your business?

We have built out a structured Tech Roadmap that outlines growth potential.

Can you describe your performance review process?

Quarterly performance reviews are given to all employees.

What type of safety training is required?

We hold monthly safety meetings with a large range of topics.

Can you describe how Techs work with and mentor younger techs?

We have a structured Mentorship program in place.

How does your shop get involved with the local community?

We partner with local tech schools to provide materials/ equipment

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We have made concerted efforts to meet with students quarterly to answer questions regarding the profession and encourage career development within the field.

Where do you see the shop in five years?

Growing and busier than ever.

Is there anything else you’d like to mention about career development and community?

Do you have an application form and how long does it typically take to complete?

Yes, candidates can apply online and should only take a maximum of 15 minutes.

Do you phone screen applicants before doing in-person interviews?

Yes.

What do your in-person interviews entail?

In-person interviews usually involve the hiring manager and will be face to face.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We perform backgrounds and drug test for all new hires.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We do administer a mechanical aptitude for some positions and a behavioral analysis post offer.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

We strive to be quick in our decisions, you can expect an offer or rejection quickly after the interview but maximum three days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Two weeks

A Level Technician Pay Range: $68,640 - $83,200/year

Journeyman

B Level Technician Pay Range: $54,080 - $72,800/year

Tech 2 - Tech 1

C Level Technician Pay Range: $45,760 - $58,240/year

Tech 4 - Tech 3

D Level Technician Pay Range: $35,360 - $45,760/year

Apprentice/ Trainee

Health Insurance Offered: We offer multiple health insurance plans that range from a traditional PPO to HSA qualifying plans. In addition, the Company provides a $500.00 premium offset to our technicians.
Dental Insurance Offered: Delta Dental of Ohio
Vision Insurance Offered: VSP
Retirement Plan Offered: 401k with a company match
Sick Leave Not Offered
Vacation Offered: Competitive paid time off package for all employees
Paid Holidays Offered: We have eight paid company holidays for all employees.
ST / LT Disability Offered: The Hartford offers short term and long term disability that is 100% company paid.
Life Insurance Offered: All employees are eligible to apply for life insurance for themselves and their dependents.
Uniforms Offered: Uniforms are provided to all of our technicians.
Other Offered: Parental Leave, Technician Tool Assistance Program, Company Paid Training, Scholarship Programs, EAP Program, Wellness Incentive Program, Mentorship Program, Employee Referral Payouts.

Shop Talk

Top Shop Challenge: Can you share any examples of technician perks or policies you have added? We're not looking for the traditional ones like health insurance or 401k. Instead we want to hear about changes you've made based on technician feedback.

We try to buy lunch a few times a month. Recently our Shop Service Team had a RV customer buy lunch for them. He was so grateful they got him in and out so quickly, thanks to Matt M., Eric P. and Steve K.

Top Shop Challenge - Now that we're almost two months into 2023, take a look back at your goals as it relates to your service team. What are some things you've made progress on that you would like to highlight?

We've started out the year hitting our sales marks and we've got some great things in the works to finish the first quarter. We've made gold for PRP to start January and our efficiency is off the charts. We've got the best Service Team in Charleston right now and our start to 2023 is proof of it!

Top Shop Challenge: In honor of Valentine's day, please share what you love most about the industry and working at your shop. The more specific, the better!

I love working with all different types of our customers, Marine, Gen, Truck, Bus, etc, etc. There's no better feeling to me than when a customer comes to us nervous about the problem they have but we're able to jump on it, figure it out and fix it quickly and that feeling of relief and value we can provide.

Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?

Our Marine Team, along with Savannah, completed a QL3.5 Overhaul on two MTU 16V4000 engines for Moran Towing. They completed them in a record time of 2 weeks!

Friday, February 3rd is National Wear Red Day-some of our Charleston branch employees participated in wearing red to bring attention & awareness to cardiovascular disease to help save lives.

As a WrenchWay Top Shop, we are committed to promoting and improving technician careers!

W.W. Williams - Charleston - Technician Jobs in Ladson, SC