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Under The Hood
Is the shop heated? Air conditioned?
The shop is heated in both the service drive/quick lube area and also in the main shop off of the drive. We do not have air conditioning but have a written action plan to deal with the rare times the temperatures reach a point where it is uncomfortable in the well-ventilated shop.
What is the size of the team I’d be working with?
We currently have ten main shop technicians, one quick lube technician, one detailer, and four service advisors. The parts department has three very experienced parts professionals who make getting you the parts you need when you need them their top priority.
What are the shop hours and what are the shift timeframes?
The service department is open Monday - Friday from 7am - 6pm with technicians working from 8am - 5pm. We run a smaller crew on Saturdays from 8am-2pm.
What tools does the shop provide that are available for all technicians to use?
We have all special tools needed to work on Chevrolet vehicles in a room off of the main shop. These tools are regularly audited and replaced as necessary.
What type of break room facility is provided?
We have a lunchroom complete with television, full size refrigerator, microwave, and dishwasher.
How many bays does your shop have?
We have a total of 21 bays (15 2-post lifts, 2 4-post lifts, 1 alignment rack, and 3 flats).
How many repair orders do you average per month?
In 2021 we typically saw between 750 to 900 repair orders per month.
What is your parts ordering process?
Technicians work directly with both the dedicated back counter professional and parts department manager to source any parts we don't have in our large inventory from both the factory and other local sources. We have a driver on staff who is available to go pick parts up to keep repairs moving forward and avoid tying up stalls.
What is your policy on side work?
What employees do in their own time is largely their business as along as it doesn't have a detrimental impact on our business. Specific instances can always be discussed with management if there is a concern that an employee may be competing with our business interests outside of work.
Do you offer any skills training or continuing education opportunities?
Absolutely! Our philosophy is that money spent on technician training is the best money you can spend. In just the last couple months we have paid to fly technicians to Baltimore, MD; Phoenix, AZ; and San Jose, CA to stay on top of the latest training. Our shop foreman works with technicians to help establish a training plan that will allow them to achieve their career goals.
Can you describe opportunities for career growth at your business?
We are firm believers in hiring people interested in careers, not just jobs. We want to take a look at where an employee wants to go with their career and empower them with the appropriate training and opportunities to allow them to grow either into a new position or within their current position.
Can you describe your performance review process?
We don't believe that performance review is something that can happen in a one hour sit down meeting and instead focus on tracking progress and training throughout the year and giving real time feedback on areas for improvement and also soliciting feedback for improvement of the overall operation.
What type of safety training is required?
Safety training all takes place in house with the guidance of third-party safety experts KPA.
Can you describe how Techs work with and mentor younger techs?
Mentorship is an important part of development in just about any career and that is no exception here. We do formal mentorship training with entry level technicians; however organic mentorship often occurs within our organization due to our structure and intentional stall assignment by skill levels when starting a new technician.
How does your shop get involved with the local community?
The dealership and Wentworth family are very involved in the local community both through the dealership and the Wentworth Foundation.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Our shop foreman and service manager are active with local schools and sit on several advisory committees.
Do you phone screen applicants before doing in-person interviews?
We generally would begin the interview process with a phone conversation so we can make sure any position sounds like it potentially would be a good fit for both the employee and the company prior to sitting down in person.
What do your in-person interviews entail?
The primary objective of our in-person interviews is transparency. We want to give a potential candidate a clear idea of what it is like to be an employee with Wentworth's Wilsonville Chevrolet. From the candidate we are mainly just looking to get to know them and make sure they seem like they would be a good fit for our team. Past experience is a huge plus, but we are also very interested in offering training and investing in individuals looking for a career and not just a job.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We perform a pre-employment drug screen for drugs that are illegal in the state of Oregon.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No formal skills assessment - skill set is discussed during the initial interview and transition into the position will be assisted by our GM World Class shop foreman. Our shop foreman is not a flat rate technician and is here to help assist all technicians throughout the day.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
We understand that making a change in job is a major life decision and we try to be respectful of this and respond to candidates after the interview as soon as possible - generally within 2-3 business days.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
There is some variation on this based on a number of factors including candidate's availability, but generally this entire process can take as little as one week.
A Level Technician
Pay Range: $95,000.00 - $183,000.00/year
Pay range of fully trained technicians currently working in our service department (based on 2020 & 2021 pay)
B Level Technician
Pay Range: $56,000.00 - $96,000.00/year
Pay range of technicians with at least two years' experience working their way through the training program (based on 2020 & 2021 pay).
C Level Technician
Pay Range: $40,000.00 - $56,000.00/year
Pay range for entry level technicians with less training and experience (based on 2020 and 2021 pay)
Lube Technician
Pay Range: $37,440.00 - $64,000.00/year
Pay range for lube technicians based on 2020 and 2021 pay. *Minimum is hourly based on forty-hour week without SPIFFS.
- Health Insurance Offered
- Medical insurance is available on the first day of the next month after working 60 days.
- Dental Insurance Offered
- Medical insurance is available on the first day of the next month after working 60 days.
- Vision Insurance Offered
- Medical insurance will cover eye exams, but not hardware.
- Retirement Plan Offered
- 401K with 2% match available after one year of employment.
- Sick Leave Offered
- Sick leave is accumulated at one hour for every thirty hours worked.
- Vacation Offered
- Vacation time is accumulated based on tenure - can look at case by case for established professionals looking to join the team.
- Paid Holidays Offered
- New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas Day.
- ST / LT Disability Offered
- Available to all employees through third party
- Life Insurance Offered
- Available to all employees through third party
- Uniforms Offered
- Uniforms and uniform repair are provided by the dealership.
- Other Offered
- In addition to paid training time, we also offer an Employee Assistance Program that can help employees with a number of situations including need for legal counsel and substance abuse counseling.
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