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Under The Hood
Is the shop heated? Air conditioned?
The shop is heated. The office and waiting has A/C.
What is the size of the team I’d be working with?
4
What are the shop hours and what are the shift timeframes?
8:00am-5:00pm Monday-Friday. One hour lunch break
What tools does the shop provide that are available for all technicians to use?
We provide specialty tools and equipment such as scanners ac recovery machine and specialty hand tools
What type of break room facility is provided?
Table, sofa, & refrigerator
How many bays does your shop have?
14
How many repair orders do you average per month?
85 to 100 depending on how many techs we have
What is your parts ordering process?
We use Napa Tracs & Parts Tech.
What is your policy on side work?
Side work is OK as long as it does not interfere with the job.
Do you offer any skills training or continuing education opportunities?
We are Napa Auto Care center. Several live training seminars are provided through Napa Autotec during the year. These are primarily learning about updates for the newest changes and problem vehicles. Auto Tech also has many on line training videos.
Can you describe opportunities for career growth at your business?
Primarily by on the job training.
Can you describe your performance review process?
We really do not have a formal process. It is mostly continuous since we are a small shop
What type of safety training is required?
Nothing formal. Mostly on the job.
Can you describe how Techs work with and mentor younger techs?
Our shop manager is ASE certified. He works with all the techs to help diagnoses and training. He likes to mentor, as long as the tech will pay attention.
How does your shop get involved with the local community?
Not at this time.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Not at this time.
Where do you see the shop in five years?
Increased sales and service
Do you have an application form and how long does it typically take to complete?
Yes about 5 minutes
Do you phone screen applicants before doing in-person interviews?
Yes, we have a brief phone interview with potential employees.
What do your in-person interviews entail?
Discussion of abilities, tools and what we need. Getting know the candidate as a person
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Not at this time must have valid driver license
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Depends on the candidate and what the situation is
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
2 to 5 business days
B Level Technician
Pay Range: $16.00 - $30.00/year
Guaranteed 16 per hour. Pay is based on flat rate hours. Currently 38.32 per billable hour.
Service Advisor
Pay Range: $12.00 - $16.00/hour
Depends on experience
Student Tech / Apprentice
Pay Range: $11.00 - $12.00/hour
Can get raise depending on billable hours
C Level Technician
Pay Range: $12.00 - $16.00/hour
Guaranteed 12 per hour. Pay is based on flat rate hours. Currently 38.32 per billable hours.
- Health Insurance Offered
- Health Insurance is offered after 60 days Blue Cross/Blue Shield of Oklahoma
- Dental Insurance Not Offered
- Vision Insurance Not Offered
- Retirement Plan Not Offered
- Sick Leave Offered
- Sick leave is built into PTO
- Vacation Offered
- After 1 year of service: 40 hours of PTO After 2 years of service: 80 hours of PTO
- Paid Holidays Offered
- 6 Paid Holidays
- ST / LT Disability Not Offered
- Life Insurance Offered
- Life insurance is tied to health insurance
- Uniforms Offered
- Cintas uniforms provieded
- Other Not Offered
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