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Under The Hood
Is the shop heated? Air conditioned?
Shop is heated and air conditioned.
What is the size of the team I’d be working with?
Team sizes can range anywhere from 3-4 members
What are the shop hours and what are the shift timeframes?
Monday-Friday 7:00am.-6:00pm/ Saturday 7:00am.-4:00pm.
What tools does the shop provide that are available for all technicians to use?
All Volkswagen certified specialty tools, and major equipment will be provided
What type of break room facility is provided?
Standard break room, fridge, microwave, table, chairs, coffee maker
How many bays does your shop have?
18
How many repair orders do you average per month?
900
What is your parts ordering process?
Fully integrated software connected to parts and service, as well as a text 2 drive system
What is your policy on side work?
No Side work in the shop
Do you offer any skills training or continuing education opportunities?
Yes
Can you describe opportunities for career growth at your business?
We provide Volkswagen Corp. standard and Master tech classes
Can you describe your performance review process?
We evaluate our teams every 6 months
What type of safety training is required?
We provide Osha safety training to all of our staff
Can you describe how Techs work with and mentor younger techs?
We have a apprentice and internship.
How does your shop get involved with the local community?
WE ATTEND AND SUPPORT OUR LOCAL CARS AND COFFEE
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Yes
Do you phone screen applicants before doing in-person interviews?
Yes, we provide an electronic application form or one you can complete at the dealership. It will take about 10-15 minutes.
What do your in-person interviews entail?
In-person interviews typically occur at our dealership where the potential hire will sit down with multiple management personnel. Typically the Service Manager, Assistant Service Manager and/or shop foreman is present for in-person interviews. A few basic questions are asked to find out what you are looking for in a dealership to see if we are a good match. You will have the opportunity to walk through our shop and talk to our technicians.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes. Background checks, driving record checks and drug testing are required
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
Applicants will talk with the shop foreman or lead technician and they will review different job skills with you.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Offers are made usually with 24 hours contingent on the background and drug screens.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
48-72 hours depending on background and drug screens
A Level Technician
Pay Range: $70,000.00 - $100,000.00/year
($33.65 - $48.08/hr)
Experienced technician with certifications and years of experience, a great work ethic.
Service Advisor
Pay Range: $55,000.00 - $70,000.00/year
Anyone that is willing to help another person solve their problems. Need the ability to keep up with a large number of inputs, while maintaining an organized system to ensure all the customers needs are met.
B Level Technician
Pay Range: $58,000.00 - $75,000.00/year
($27.88 - $36.06/hr)
Multiple years of experience, not necessarily VW, but an excellent attitude and a desire to learn the brand
C Level Technician
Pay Range: $45,000.00 - $65,000.00/year
($21.63 - $31.25/hr)
A new technician to the brand, with a strong willingness to learn, and to help us take care of our customers and our company.
Lube Technician
Pay Range: $32,000.00 - $40,000.00/year
($15.38 - $19.23/hr)
Someone interested in learning about the industry, that may be has experience with their own vehicle. Willing to work to help our customers.
Student Tech / Apprentice
Pay Range: $38,000.00 - $45,000.00/hour
Someone that has educated themselves in the automotive field and is interested in committing and learning to repair vehicles
- Health Insurance Offered
- • Five plan choices representing several different levels of coverage with weekly costs starting as low as $11.00 • Employee Only, Employee Plus 1 and Full Family coverages • Health Savings Accounts and Flex Spending Accounts • All coverages are paid through payroll on a pretax basis • Eligibility at completion of 90 days
- Dental Insurance Offered
- • Affordable pretax Dental coverages for Employee, Employee +1 and Full Family • Preventive Care (100%) for Cleanings, x-rays and oral exams • Basic Repair and Treatment (80%) for fillings, extractions and root canals • Major Services (50%) for dentures, bridges and crowns • Eligibility at completion of 90 days
- Vision Insurance Offered
- • Pretax benefit with coverage available for Employee Only, EE+1 and Full Family • Annual eye exam with a $10 copay • $200 annual allowance for eye wear (less a $10 copay) including prescription and non-prescription lenses, frames and contacts • Discounts on other vision treatments such as Lasik Eye Surgery • Eligibility at completion of 90 days
- Retirement Plan Offered
- • Traditional Pre Tax 401k plan with employer match • Coming soon…..Roth After Tax 401k with employer match • Annual Profit Sharing Allocation and Contribution funded by the employer • Web site access with detailed account information as well as a full array of financial educational materials • Eligibility the first week of the month following the completion of the first 90 days
- Sick Leave Offered
- • Up to 24 hours in year 1 • 32 hours in the 2nd full year of employment • 40 hours in the 3rd and subsequent years of employment • End of year payout of any unused hours and hours reset as stated above at January 1 of each year • Eligibility at completion of 90 days
- Vacation Offered
- • 1 week after 1 year of continuous employment • 2 weeks after 2 years of continuous employment • 3 weeks after 8 years of continuous employment
- Paid Holidays Offered
- • New Year’s Day • Independence Day • Labor Day • Thanksgiving Day • Christmas Day • 1 Floating Holiday (any day of employee’s choosing) • Eligibility at completion of 90 days
- ST / LT Disability Offered
- Short Term Disability • Employer funded (free to the employee) • Maximum benefit period of 26 weeks • Benefit based on employee’s ability to perform their specific job duties • Eligibility at completion of 90 days Long Term Disability / CIGNA offers: • Guaranteed enrollment if enrolled in first 90 days • Benefit waiting period of 26 weeks to be classified as long term disabled • After tax benefit so disability payments from CIGNA are not taxable • Benefit based on the employee’s ability to perform their specific job duties • Qualifying benefits are based on annual income and paid to age 65 (and possibly beyond)
- Life Insurance Offered
- • Employer Paid Basic Life coverage of $20,000 for natural cause death and $40,000 for accidental death • Optional coverages for employee of up to $500,000, spouse up to $100,000 and dependent children up to $10,000 • The first $100,000 for employee and $25,000 for spouse is guaranteed coverage if enrolled during first 90 days • Affordable costs based on age • Eligibility at completion of 90 days
- Uniforms Offered
- Uniforms are provided to all employees. $2 to $3 weekly cleaning fee.
- Other Offered
- Shoes: Technicians receive new shoes each year. Many styles available.
