Volkswagen of Streetsboro - Technician Jobs in Streetsboro, OH

About Us

As a Volkswagen dealership with a service department dedicated to service excellence, our employees are integral for our mission achievement. We invest in our service employees to advance our mission, including generous compensation and benefits, healthy organizational culture, and an unparalleled commitment to employees not found at other dealerships. Our employees are given the resources necessary for success. Service employees work in a state-of-the-art facility with the newest equipment for completing services efficiently. Employees receive regular training to remain knowledgeable about the latest automotive technologies with technical services. Technicians have continuous access to service advisors who support our mission of providing excellent service.

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Under The Hood

Is the shop heated? Air conditioned?

The shop floor is heated in the winter-

What is the size of the team I’d be working with?

We have two used cars tech , four express techs and five VW tech s

What are the shop hours and what are the shift timeframes?

First team starts at 7:30 am to 5:00pm The second team starts at 8:00am to 5:30pm Saturdays is from 8am to 3pm

What tools does the shop provide that are available for all technicians to use?

We have all VW tools for everyone to use with four Vw scanned tool. We have the top of the line aftermarket markert scan tool.

What type of break room facility is provided?

We have a break room above the shop with everything you would need for a lunch break.

How many bays does your shop have?

12

How many repair orders do you average per month?

We do around 800 RO per month

What is your parts ordering process?

We use X-time

What is your policy on side work?

No side work

Do you offer any skills training or continuing education opportunities?

We offer the Matrix program for our on boarding technicians and offer continued on site education.

Can you describe opportunities for career growth at your business?

Our wide range of dealerships offer various paths to grow through apprenticeships and express tech positions to Certified and Master technicians.

Can you describe your performance review process?

We conduct annual performance reviews which consist manager review. Discussion includes how things are going, performance, and goals.

What type of safety training is required?

We offer training with KPA for safety related training.

Can you describe how Techs work with and mentor younger techs?

We have a mentor/mentee program in place where the mentee works one on one with the mentor. The mentor will dispatch the work to the mentee and will help to complete the job if the mentee needs any assistance. Once the mentor and Mgmt feels confident the mentee is ready they would move up to mainline.

How does your shop get involved with the local community?

We support toy drives during the holidays We are always looking for meaningful ways to give back to the community.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

This is an area we'd like to see ourselves improve at

Where do you see the shop in five years?

In the next five years we see the shop continuously improving to get customers vehicles repaired faster and smarter. We certainly look forward to continued success and a great reputation.

Do you have an application form and how long does it typically take to complete?

We have a paper app, and a online app through the website. It usually takes 10 to 15 minutes.

Do you phone screen applicants before doing in-person interviews?

Yes, sometimes we do ask questions over the phone before the in person interview.

What do your in-person interviews entail?

The candidate will go to the dealership, and meet with the Service Manager and or Manager for that position.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We do background checks

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No we do not

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

It can take anywhere from 5 days to 30 days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Anywhere from a few days to about 10 business days

Is there anything else you’d like to mention about your hiring process?

As soon as the pending process is finished, we get you set up with the very next orientation day as possible.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $87,000 - $106,000/year

Hourly rate provided, displayed is the annual range

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $68,000 - $87,000/year

Hourly rate provided, displayed is the annual range

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $30,000 - $48,000/year

Hourly rate provided, displayed is the annual range

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $30,000 - $48,000/year

Hourly rate provided, displayed is the annual range

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $68,000 - $72,000/year

Hourly rate provided, displayed is the annual range

Service Manager
Service Managers are responsible for management and overall health of the shop. Service Managers are typically focused on running an efficient shop that meets their financial goals. Other responsibilities can include staffing, performance evaluations, and financial analysis amongst many other responsibilities.
Pay Range: $80,000 - $120,000/year

Hourly rate provided, displayed is the annual range

Health Insurance Offered
Do we offer it – Medical, Dental, Vision – provided life insurance policy – optional additional life insurance, spousal insurance, child insurance – optional accident plan – optional short term disability When are they eligible – 1st of the month following their first full 30 days of employment how much of it do they get - varies Who is it through – Anthem/Lincoln How much does it cost - varies Any other special perks, details, or notes that will help attract talent Employee discounts etc. There will be a separate profile for each store, please advise if any locations offer unique benefits accordingly
Dental Insurance Offered
Do we offer – Medical, Dental, Vision – provided life insurance policy – optional additional life insurance, spousal insurance, child insurance – optional accident plan – optional short-term disability When are they eligible – 1st of the month following their first full 30 days of employment how much of it do they get - varies Who is it through – Anthem/Lincoln How much does it cost - varies Any other special perks, details, or notes that will help attract talent Employee discounts ect. There will be a separate profile for each store, please advise if any locations offer unique benefits accordingly
Vision Insurance Offered
Do we offer it – Medical, Dental, Vision – provided life insurance policy – optional additional life insurance, spousal insurance, child insurance – optional accident plan – optional short term disability When are they eligible – 1st of the month following their first full 30 days of employment how much of it do they get - varies Who is it through – Anthem/Lincoln How much does it cost - varies Any other special perks, details, or notes that will help attract talent Employee discounts ect. There will be a separate profile for each store, please advise if any locations offer unique benefits accordingly
Retirement Plan Offered
We now have a 401 K plan with a match from the company
Sick Leave Offered
After one year with the company
Vacation Offered
After one year with the company
Paid Holidays Offered
After 60 days with the company
ST / LT Disability Offered
Do we offer it – Medical, Dental, Vision – provided life insurance policy – optional additional life insurance, spousal insurance, child insurance – optional accident plan – optional short term disability When are they eligible – 1st of the month following their first full 30 days of employment how much of it do they get - varies Who is it through – Anthem/Lincoln How much does it cost - varies Any other special perks, details, or notes that will help attract talent Employee discounts ect. There will be a separate profile for each store, please advise if any locations offer unique benefits accordingly
Life Insurance Offered
Do we offer it – Medical, Dental, Vision – provided life insurance policy – optional additional life insurance, spousal insurance, child insurance – optional accident plan – optional short term disability When are they eligible – 1st of the month following their first full 30 days of employment how much of it do they get - varies Who is it through – Anthem/Lincoln How much does it cost - varies Any other special perks, details, or notes that will help attract talent Employee discounts ect. There will be a separate profile for each store, please advise if any locations offer unique benefits accordingly
Uniforms Offered
We order the uniforms on day one
Other Not Offered

Shop Talk

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