Vermeer Midwest - Mancelona - Technician Jobs in Mancelona, MI

About Us

Vermeer Midwest is the authorized dealer of Vermeer, Yanmar, Teupen, and DCI equipment in Illinois, Indiana, Michigan and eastern Missouri. From sales and rentals to parts and service, we are a full-service dealership with ten locations built to serve our customers. We believe that customer service is not just what we do but is who we are. Our culture inspires us to do whatever it takes to maximize our customers productivity and profit.

Photos

  • Fab area
  • The Vermeer Midwest Vision, Mission, and Core Values
  • Back parts storage
  • Parts showroom
  • Training room (upstairs). Mostly used for customer trainings, but also for events

Under The Hood

Is the shop heated? Air conditioned?

The shop is heated.

What is the size of the team I’d be working with?

2-3 techs in the shop on a daily basis, depending on field calls; 1 service manager; 1 parts manager; 1 parts & service associate; 1 sales rep.

What are the shop hours and what are the shift timeframes?

7:00am-5:00pm

What tools does the shop provide that are available for all technicians to use?

Jumbo Wrenches, ¾” Drive Ratchets & Sockets/impacts, Large torque wrenches, Diagnostic and testing tools, Vermeer specific tools (chain tools, coupling alignment tools, etc), Drill Bits, PPE, etc.

What type of break room facility is provided?

We have a brand new facility, so our break room is top notch! We have a big fridge, microwave (with an air frying feature), and a Keurig coffee maker (K-Cups provided).

How many bays does your shop have?

4 bays

How many repair orders do you average per month?

Around 50-75/month, depending on repair types and staff.

What is your parts ordering process?

Create an estimate for the repair using the technician's laptop (all laptops are provided by the company). Send the estimate to the customer for approval. Once approved, the technician can convert the estimate into a work order through our business system (CDK). The work order will create a parts ticket for the Parts department, who will pick the parts and inform the technician when the parts are ready.

What is your policy on side work?

No side work allowed during business hours.

Are there any other unique features of the work environment worth noting?

We are a third generation family-owned business with a culture of teamwork, customer service, and growth!

Do you offer any skills training or continuing education opportunities?

We have paid, on-the-job training. Each technician has an individual growth plan base on both personal and business needs. Technical trainings could include: engines, hydraulics, specific product (Vermeer, Yanmar, Teupen), welding, etc. Soft skill trainings could include: customer service, communication, leadership, etc. We also offer a Tuition Assistance Program for both technician interns AND degree-seeking team members if the degree is applicable to the role. We reimburse up to $2,600 per semester (not to exceed $5,000 annually).

Can you describe opportunities for career growth at your business?

We like to promote within when possible. There are remote and road technician, lead technician, shop foreman, service writer, and service manager opportunities within our 10 dealerships.

Can you describe your performance review process?

We have a formal check-in process twice per year. We review goal attainment (topics could include: efficiency ratings, performance, rework, etc.), personal/professional development, team participation, and work ethic, to name a few examples.

What type of safety training is required?

We do Monday morning safety meetings. It's important that we have the right tools to be safe, and with that comes weekly trainings.

Can you describe how Techs work with and mentor younger techs?

We assign new hires a "buddy" so when they have issues or questions, they don't have to wait to get answers if the Service Manager is working with other techs or customers.

How does your shop get involved with the local community?

We give our team members 8 hours of paid volunteer time each year. We do projects with Habitat for Humanity, Flags Across America, and always do a Toy Drive for our local churches and shelters around Christmas.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We work with FFA during their livestocks shows and our teams are getting more involved with high schools. We also work with Ferris State University and hire interns from there.

Where do you see the shop in five years?

The Northern Michigan market has been growing at an extremely fast pace for the last few years. We expect this shop to continue growing and in 5 years, we envision competing with service numbers that we currently have in our established Grand Rapids market. With continued growth, a shop addition would be a must, and 1-2 Remote technicians could also be a viable option to better support customers in the outer reaches of our territory. Needless to say, we are excited to finally have a permanent presence in the area!

Do you have an application form and how long does it typically take to complete?

Our application can be found on our jobs website: https://sites.hireology.com/vermeermidwestinc/jobs.html The application takes about 2 minutes to submit, as long as your resume is ready to go!

Do you phone screen applicants before doing in-person interviews?

Yes

What do your in-person interviews entail?

We like to discuss your experience, whether that's from school, previous jobs, or informal projects. We also want to get to know you and what type of role(s) you're looking for, how we can help you develop, and how you'll get along with the team.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We perform background checks, drug screens, and motor vehicle reports.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

It depends on the experience of the technician.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Less than 1 week.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

It can take as little as a couple days.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $87,000 - $98,000/year

*** Average salary with overtime. General working hours are 7a-5p.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $76,000 - $87,000/year

*** Average salary with overtime. General working hours are 7a-5p.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $65,000 - $76,000/year

*** Average salary with overtime. General working hours are 7a-5p.

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $54,000 - $65,000/year

*** Average salary with overtime. General working hours are 7a-5p.

Health Insurance Offered
BCBS - Premiums are 90% paid by the company! We have an extremely low deductible and out-of-pocket maximum as well.
Dental Insurance Offered
Delta Dental - extremely low deductible and premium, including up to $1500 on orthodontia per person
Vision Insurance Offered
EyeMed - extremely low premium and co-pay for yearly eye exam with coverage for frames and contacts
Retirement Plan Offered
Eligible to participate in 401k Deferral Plan after one year of employment.
Sick Leave Offered
5 days of sick leave per year
Vacation Offered
Years 0-1 - 2 weeks Years 2-4 - 3 weeks Years 5-10 - 4 weeks Years 11+ - 5 weeks Can roll over up to 1 week and get paid out on up to 1 week each year.
Paid Holidays Offered
10 paid holidays per year
ST / LT Disability Offered
100% paid by Vermeer Midwest. Short term disability covers 80% of weekly pay for 26 weeks!
Life Insurance Offered
$30,000 Life/Accidental Death & Dismemberment 100% paid by Vermeer Midwest. Additional coverage is available as well.
Uniforms Offered
All uniform apparel is provided. Also provide 1 pair of boots per year.
Other Not Offered

Shop Talk

play graphic

This shop has not yet added any Shop Talk videos.