United Road Charlton - Technician Jobs in Charlton, MA

About Us

We are proud to be the nation's most recognizable and trusted premier transportation provider. Every year, we successfully deliver over three million vehicles to destinations across the United States and Canada, with a commitment to on-time and damage-free deliveries. But behind those three million vehicles a year are nearly two thousand dedicated employees that perform a variety of roles to keep our trucks moving. No matter your job title, every employee at United Road is a valued member of our team. We operate out of 70+ terminals strategically placed in every region of the United States and are looking for mechanics like you!

Photos

  • Front Profile of a United Road Truck
  • Truck lifted so we can work under it
  • Pilot unit in for repairs - Pilot Transport is a United Road company
  • Rear Axle Repair
  • A/C Check
  • Overview of Bays
  • How a normal shop day looks with Units inside
  • Team Photo
  • Outside view of the shop
  • Outside view of the shop

Under The Hood

Is the shop heated? Air conditioned?

Yes the shop has heat. At this time there is no Air Conditioning.

What is the size of the team I’d be working with?

You will have a team of 4-5 techs on shift with you.

What are the shop hours and what are the shift timeframes?

We offer two shifts. First shift is from 6:00am- 2:30pm and second shift from 2:00pm-10:30pm. We are currently looking for second shift techs.

What tools does the shop provide that are available for all technicians to use?

Shop provides welders, wheel end tools (sockets, torque wrenches etc) tire tools and impact wrenches, A/C machine, hydraulic hose crimpers.

What type of break room facility is provided?

Break room has full size fridge, microwave water cooler and toaster oven

How many bays does your shop have?

We have 5 bays in this shop.

How many repair orders do you average per month?

We average 60-100 work orders a month.

What is your parts ordering process?

Our shop manger orders parts as needed daily.

What is your policy on side work?

Side work is permitted as long as it doesn't interfere with tech's schedule, not allowed in the shop or on the property.

Are there any other unique features of the work environment worth noting?

Techs can move up from C to B to A with experience Performance review, will be done after 3 months of employment then once a year Experienced techs work closely with new techs for the first few weeks then gradually let them work on their own but continue to check each job they complete.

Do you offer any skills training or continuing education opportunities?

Paccar, Cummins, Eaton training, Wheel end, and brake and air system classes. We will also assist current techs in receiving certifications.

Can you describe opportunities for career growth at your business?

Techs can move up from C to B to A with experience

Can you describe your performance review process?

Performance review, will be done after 3 months of employment then once a year

What type of safety training is required?

Luma training is used for Safety Training required by United Road.

Can you describe how Techs work with and mentor younger techs?

Experienced techs work closely with new techs for the first few weeks then gradually let them work on their own but continue to check each job they complete.

How does your shop get involved with the local community?

N/A

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

N/A

Where do you see the shop in five years?

Working hard and growing to be the Top Shop in the area.

Do you have an application form and how long does it typically take to complete?

You can complete the application here – https://bit.ly/WWURStech The application is mobile friendly and typically takes about 10-20 minutes to complete

Do you phone screen applicants before doing in-person interviews?

We look forward to the opportunity to chat with you prior to scheduling an interview with one of our shop managers. A recruiter will discuss shop details and answer any questions you may have to prepare you for your interview.

What do your in-person interviews entail?

The Shop Manager will meet with the applicant in person. These interviews are to gain knowledge on the applicant's skill level, what type of jobs they have completed in the past, and the experience they may have. The shop manager will also show the applicant around the shop and yard to show them what type of equipment and the work environment.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

When we receive your full application, we will process your background check and applicable reports. To give you a peace of mind, we will never run a verification of employment for your current employer until you’ve been hired with us. We can typically qualify candidates almost immediately while on the phone; however, we do have occasions were reports are delayed and the next step may be delayed for a few hours, at most. Ideally, we can get you qualified and scheduled for an interview within the same day. Interview scheduling is based upon your availability and the shop managers. If the shop manager wishes to proceed, you will receive an offer letter from us extending an offer of employment. We will schedule your drug screen and start date! We welcome any notices or prior engagements you need to tend to, so we will schedule everything based upon the timeline you provide.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

Recruiting does not send any skill assessment’s prior to hiring

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

After an in person interview, the recruiter will follow up with the shop manager. We will typically have an answer as to whether we will/will not move forward with a candidate within 24 hours.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

The length of the full hiring process is essentially in your hands. Once you’ve completed the full application, we can have you qualified and an interview scheduled within that day. The interview is scheduled at the availability of the shop manager and yourself – so that time frame may vary – but the majority of the time, the shop manager will meet with you within a day or two to conduct the interview. An ideal time frame for start to finish would be roughly a week (application, reports, interview, drug screen, no notice needed for employer so we hire you on once results have been posted)

Is there anything else you’d like to mention about your hiring process?

Our hiring process is fast and easy – our recruiters are here to assist you at any time and are willing to answer any questions you may have!

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $62,400 - $70,000/year ($30.00 - $33.65/hr)

Starting at $30/ hour

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $56,150 - $60,000/year ($27.00 - $28.85/hr)

Starting at $27/ hour

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $47,000 - $52,000/year ($22.60 - $25.00/hr)

Starting at $22.50/ hour

Health Insurance Offered
Free Coverage Option or Zero Deductible Option Medical offerings from Blue Cross/Blue Shield and The Health Plan, with pharmacy benefits through TruCardRx. Wellness and tobacco-free discounts available
Dental Insurance Offered
Through Delta Dental Premier and PPO networks
Vision Insurance Offered
Through EyeMed Insight network
Retirement Plan Offered
401k Plans offered with Company Match
Sick Leave Offered
We have a generous PTO policy that allows the accrued time that is not used to be banked for the future
Vacation Offered
We have a generous PTO policy that allows the accrued time that is not used to be banked for the future
Paid Holidays Offered
We have a generous PTO policy that allows the accrued time that is not used to be banked for the future
ST / LT Disability Offered
Two coverage options available
Life Insurance Offered
$30k provided, up to $300k option available
Uniforms Offered
Technicians and fabricators are eligible for a tool and boot allowance of $500 per year We also provide Uniform and laundry services.
Other Offered
Sign-on Bonus - Experienced diesel techs and fabricators with at least one year of experience are eligible for a $5,000 Referral Bonus - Earn $2,000 for each referred candidate hired by United Road. Plus, receive a $40 Amazon gift card and a United Road hat for each qualified candidate you refer - regardless of hiring status

Shop Talk

Miles and Jason (shop manager) sit down to talk about the perks of working with United Road.

A few of our techs from the Romulus MI location speak about why they work at United Road.