Truck Country - Dubuque - Technician Jobs in Dubuque, IA

Top Shop for Technician Jobs in Dubuque, IA


Under The Hood

Is the shop heated? Air conditioned?

All of our shops are heated

What is the size of the team I’d be working with?

We have 28 technicians with an average of six admins staff personnel to support the department.

What are the shop hours and what are the shift timeframes?

Shifts - 1st, 2nd and weekends. Split shifts Hours of Operation: Monday:06:00 AM 11:00 PM Tuesday:06:00 AM 11:00 PM Wednesday:06:00 AM 11:00 PM Thursday:06:00 AM 11:00 PM Friday:06:00 AM 11:00 PM Saturday:07:00 AM 03:00 PM Sunday:Closed

What tools does the shop provide that are available for all technicians to use?

We supply all OEM specialty tooling and any large shop equipment.

What type of break room facility is provided?

All locations have their own employee break room

How many bays does your shop have?

21 bays at this location.

How many repair orders do you average per month?


What is your parts ordering process?

Our techs use an electronic parts request and communication software for RO repair process

What is your policy on side work?

Side work is prohibited

Are there any other unique features of the work environment worth noting?

Most dealership have heated shop floors and exhaust Ventilation systems.

Do you offer any skills training or continuing education opportunities?

All our techs receive OEM Freightliner and Detroit factory training at our own training centers. We have a career path to get certified in both the engine and chassis categories. We also send our techs for Cummins engine training.

Can you describe opportunities for career growth at your business?

We are a company that promotes from within. Looking to advance in the company? Just ask and we have a career path.

Can you describe your performance review process?

We perform annual reviews. Weekly communication huddles.

What type of safety training is required?

We have quarterly safety training requirements. Online learning management system to manage your testing and qualifications.

Can you describe how Techs work with and mentor younger techs?

We have built a very structured coaching program for new hires to support them on the floor after and during the training classes. Mentoring our employees to build a strong team in the end is our #1 objective.

How does your shop get involved with the local community?

We work close with local schools, Boy Scouts, and other businesses to keep an open pathway for the industry.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We have some training partnerships with local schools. We are partnered with Freightliner Get Ahead program.

Where do you see the shop in five years?


Is there anything else you’d like to mention about career development and community?

We focus on training and development for more than just our techs. We have multiple opportunities across our company nationwide with all our sister companies. Check us out at

Do you have an application form and how long does it typically take to complete?

Yes, 20-30 minutes.

Do you phone screen applicants before doing in-person interviews?


What do your in-person interviews entail?

We discuss applicants' work history, job skills, training and skill set. Company overview

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Yes - MVR and criminal history. Once hired we will send an offer letter. Once that's signed, a physical and drug screen required. *** If you have a CDL, we require an FMCSA clearinghouse query.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

Skill assessment may be recommended for technicians.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

No more than 7 days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

No more than 2 weeks approximately.

Is there anything else you’d like to mention about your hiring process?

Please see for more information or call recruiting at 800-251-9569 ext. 42695

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $52,000 - $62,400/year ($25.00 - $30.00/hr)

Pay is based on location and applicant certification level. We also have efficiency bonus options. There are hourly and flat rate options available at most locations.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $41,600 - $52,000/year

Pay is based on location and applicant certification level. We also have efficiency bonus options. There are hourly and flat rate options available at most locations.

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $16 - $18/hour

Pay is based on location and applicant certification level. We also have efficiency bonus options. There are hourly and flat rate options available at most locations. We have a certified Department of Labor apprenticeship program once hired.

Health Insurance Offered
We offer a major medical policy to all Full-time, hourly employees immediately upon hire to help "bridge" a gap in health insurance. After 90 days of employment, standard medical insurance (PPO or High Deductible) is available to all Full-time hourly employees.
Dental Insurance Offered
We offer a dental plan to all Full-time, hourly employees, after completion of 90 days of employment.
Vision Insurance Offered
Vision Insurance is included with the standard medical policy.
Retirement Plan Offered
McCoy Group offers a competitive 401(k) retirement plan to full-time employees. Upon becoming eligible to participate, you will receive an enrollment packet and PIN letter from our plan trustee, Principal Financial Group. Employees are automatically enrolled at a contribution rate of 6% in a target fund based on their birth year; however, you have the option to waive participation or elect alternate funds and/or deferral rates at any point in time after you become eligible for the plan.
Sick Leave Offered
"Paid Time Off (PTO) is a benefit we offer to be used for vacation, personal days, and sick days. Different than a traditional time off program that specifies uses for Vacation, Personal Days or Sick Days, a PTO plan allows the employee to manage and use their paid time off for whatever reason they choose. New full-time hires and current part-time employees transitioning to full-time are eligible for PTO after 90 days of full-time employment. Full-time employees shall be regarded as those who are regularly scheduled to work at least thirty (30) hours weekly. Only full-time employees are considered benefit-eligible and receive a full benefit package. Part-time employees are those who regularly work less than thirty (30) hours per week."
Vacation Not Offered
Paid Holidays Offered
Full-Time employees will receive six(6) designated holidays each year. Hourly employees whose employment commences during a holiday week will not be paid for the holiday. To qualify for holiday pay, the employee must work their scheduled shift the days immediately before and following the holiday unless an absence has been approved. The paid holidays are: 1.New Year’s Day 2.Memorial Day 3.Independence Day 4.Labor Day 5.Thanksgiving Day 6.Christmas Day
ST / LT Disability Offered
The McCoy Group offers Short-Term Disability Insurance to all Full-Time employees after 90 days of employment Regular, Full-Time employees are eligible after three (3) years of employment for Long-term Disability.
Life Insurance Offered
Full-Time employees are eligible after 90 days of employment. ▪The McCoy Group pays 100% of the premium. ▪Enrollment is automatic. ▪Term Life Insurance benefit is $50,000. ▪Accidental Death & Dismemberment is $50,000. **VOLUNTARY LIFE INSURANCE IS ALSO OFFERED
Uniforms Offered
Uniforms are provided at no cost.
Other Offered
Funeral Leave Pay and Jury Pay are available. We also offer assistance for those employees who are required to purchase prescription safety glasses and safety shoes. Each tech is given a laptop for work purposes.