Toyota of Bourbonnais - Technician Jobs in Bourbonnais, IL


Under The Hood

Is the shop heated? Air conditioned?

Shop is heated

What is the size of the team I’d be working with?

8 techs 4 porters 3 service advisors 1 service manager 1 fixed operation manager

What are the shop hours and what are the shift timeframes?

7:30am.-6:00pm. Monday-Friday 8:00am.-12:00pm. Saturday Sunday: Closed

What tools does the shop provide that are available for all technicians to use?

Shop provides all major equipment, and specialty tools

What type of break room facility is provided?

Fridge, microwave, table, chairs

How many bays does your shop have?


How many repair orders do you average per month?

900 to 1100

What is your parts ordering process?

We received daily orders, and orders are processed throughout the day as needed, parts will be received as soon as possible

What is your policy on side work?

Side work is allowed on manager approval

Are there any other unique features of the work environment worth noting?

Paid holidays after probationary period

Do you offer any skills training or continuing education opportunities?

Advanced training is always encouraged at all of our locations. We offer online trainings from our manufactures, as well as instructor led trainings in a class room setting and in-house.

Can you describe opportunities for career growth at your business?

There is always room to grow. We believe in promoting from within. Entry level employees can work their way up to other positions they are interested in with hard work. We run an annual review process that will help employees, and us, stay on task in their individual career paths.

Can you describe your performance review process?

We run an annual review process. We talk about attendance, work ethic, training, comebacks, what the candidates game plan is and what they want to accomplish, their career path.

What type of safety training is required?

We do safety training with EV, and training with all dealerships that is mandatory for each location.

Can you describe how Techs work with and mentor younger techs?

More experienced technicians will work side-by-side with junior technicians when time permits. They will be there to help through repairs, and to answer any questions.

How does your shop get involved with the local community?

Not yet, but we are looking for opportunities

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We are looking to team up with local high schools and tech schools.

Where do you see the shop in five years?

We are always looking to grow as a company, and put the best people around us. Building up our client list is incredibly important for our next couple of years. We can do that by serving, and satisfy customers to the best of our abilities.

Is there anything else you’d like to mention about career development and community?

We are looking for good people with the mind set to make a difference.

Do you have an application form and how long does it typically take to complete?

Paper application, it takes about 5-10 minutes

Do you phone screen applicants before doing in-person interviews?

We would rather get them in the dealership, but we will if that's what works best for the candidate.

What do your in-person interviews entail?

Interviews are done by management. Discussion includes job history, ability, certifications, career paths, getting to know the candidate.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Background and driver license check

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No skill assessment, but there is a 90 day probationary period

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

1-2 days

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

About a week

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $45,000 - $150,000/year

Production based pay plan the more you can produce the more you earn.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $35,000 - $90,000/year

Production based pay plan the more you can produce the more you earn.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $25,000 - $60,000/year

Production based pay plan the more you can produce the more you earn.

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $25,000 - $40,000/year

Production based pay plan the more you can produce the more you earn.

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $40,000 - $125,000/year

Production based pay plan the more you can produce the more you can earn.

Service Manager
Service Managers are responsible for management and overall health of the shop. Service Managers are typically focused on running an efficient shop that meets their financial goals. Other responsibilities can include staffing, performance evaluations, and financial analysis amongst many other responsibilities.
Pay Range: $50,000 - $150,000/year

Production based pay plan the more the complete shop produces the more you can earn. Customer satisfaction Effective labor rate Hours per customer pay repair order

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $12 - $22/hour

Production based pay plan the more you can produce the more you earn.

Health Insurance Offered
medical coverage
Dental Insurance Offered
Dental coverage is available to Southlake Auto Group Employees and their eligible dependents. Full-time employees are eligible to participate the first of the month following 60 days of employment.
Vision Insurance Offered
Vision coverage is available to Southlake Auto Group Employees and their eligible dependents when enrolled in medical coverage. Employee must enroll in medical to be covered with Vision and Life Insurance.
Retirement Plan Offered
Southlake Auto Group recognize the importance of future financial security by making contributions on your behalf to a 401K retirement plan. You qualify for the plan if you are a full-time employee age 21 or above and have completed one year of service at Southlake Auto Group. Participation begins the first of January or July following eligibility. You become 100% vested in plan benefits once you have completed seven years of service.
Sick Leave Offered
Southlake Auto Group provides paid sick leave to full-time employees for periods of temporary absence due to illness or injury. Your supervisor may require you to submit a medical certification from your doctor for any absence charged to sick leave. Sick leave benefits begin to accrue after five years of employment at the rate of 2 days per year. Sick leave benefits may not be carried over to the following calendar year.
Vacation Offered
Vacation is accrued on an annual basis by full-time employees according to the following schedule: After the anniversary of your first year of service you will earn 5 days of vacation After 3 years and up to 9 years the earned vacation will be 10 days annually After 10 years of service 15 days of annual vacation shall be earned You may not take paid vacation leave until you have accrued the leave. New employees accrue vacation during their first year, but may not take the leave until their second year of employment. Vacation pay for service technicians will be based on their average hourly production for the previous year up to a maximum of their hourly rate multiplied by 10 per day of vacation. Employees may receive up to one week of vacation pay lieu of taking time off from work. unused vacation may not be carried over to the next calendar year. Request for vacation must be submitted in writing to your supervisor or the at least one month prior to your first day of absence. To ensure adequate staffing and to avoid scheduling conflicts, Southlake Auto Group reserves the right to designate when vacations may be taken.
Paid Holidays Offered
Southlake Auto Group recognizes six paid holidays each year. Full-time hourly and salaried employees who work an average of 35 hours per week or more on a regular basis are eligible for the holiday pay provided the employee has been continuously been employed for 60 days or longer. Part-time (those who work an average of less than 35 hours), 100% commission-based sales employees and those who have not been employed for 60 days are not eligible for holiday pay. The holidays that the Company recognizes are: - New Years's Day - Memorial Day - Independence Day - Labor Day - Thanksgiving Day - Christmas Day To be eligible for holiday pay, you must work or be on approved paid leave on your normally scheduled work day before and after the holiday. If an employee is, absent on one or both of these days because of an illness or injury, Southlake Auto Group reserves the right to verify the reason for the absence before approving holiday pay. If a holiday falls during an absence for vacation or sick leave, holiday pay will be provided instead of the leave benefit that would have otherwise applied. Stores may or may not be closed on these days and may vary by location. The decision on holiday closings will be made by the President and will be communicated in advance to the other Department Mangers.
ST / LT Disability Offered
Southlake Auto Group offers eligible full-time employees the option of participating in the long-term disability plan. The employee is eligible for Disability Insurance the first day of employment or at the regularly scheduled enrollment period held annually.
Life Insurance Offered
Southlake Auto Group offers to employees covered under Medical Plan, at no additional cost a term life insurance. This benefit will be paid upon death of the covered employee to those beneficiaries designated by the employee.
Uniforms Offered
Clothing that is not permitted for any employee: Tank tops, tune tops, halter-styled tops, denim jeans or shorts, sweat pants, leggings, mini skirts, sneakers or gym shoes are not permitted at any time. Uniforms are provided for technicians by Cintas. Tattoos and Body Piercings: Tattoos and visible body piercings are not permitted. Tattoos must be covered and either a long-sleeved shirt or bandage. Visible body piercings such as noses, tongues, eyebrows, cheeks and lips should be removed or covered with bandages. Hair and Nails: Hair should be clean and neat at all times for both men and women. For men, hair is no longer than the neckline. If a man has long hair, it must be pulled back into a ponytail. Beards and mustache should be well trimmed. Hair for both men and women must be colored one color or highlighted. Purple,blue,pink, or green hair colors are not permitted. Nails should be cleaned and enamel should be consistent in color and length appropriate for performing the job functions.
Other Offered
-Career advancement opportunities -Personal Growth -Paid Training -Employee vehicle purchase plans -Long term job security -Discounts on products and Services

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