Smith Power Products - Elko - Technician Jobs in Elko, NV

About Us

Smith Power Products is an authorized distributor for MTU a Rolls Royce Solution, Detroit Diesel, Allison Transmission, Deutz, Atlas Copco, and Fiat Powertrain Technologies industrial engines. We have branches in Utah, Wyoming, Nevada, Idaho, Colorado, New Mexico, and California. Our staff of technicians offers 24/7 support to the on-highway class 5-8, agricultural, construction/industrial, mining, power generation and oil and gas industries. In addition to our OEM backed branding, our staff repairs all makes and models of equipment for our customers.

Photos

  • Front of the building.
  • West side of the shop.
  • South east corner of the lot.
  • Field service trucks.
  • South west corner of the lot
  • Front service/parts counter
  • Customer waiting area.
  • Service bays
  • Service bays
  • Shipping & Receiving
  • Underground mining equipment
  • Surface mining equipment

Under The Hood

Is the shop heated? Air conditioned?

Field service weather conditions conducive to high desert environment. In shop work is available at select mine operations.

What is the size of the team I’d be working with?

8-15 service technicians, 5 parts/warehouse technicians, 5 administration employees.

What are the shop hours and what are the shift timeframes?

Shop hours are 7AM-5PM Monday-Friday. Field service times vary depending on customer location and needs.

What tools does the shop provide that are available for all technicians to use?

Service truck with crane, specialty tooling and software provided by the company. CDL not required at this location.

What type of break room facility is provided?

Customer specific break rooms and/or service truck.

How many bays does your shop have?

4 shop bays, 10+ service trucks

How many repair orders do you average per month?

280

What is your parts ordering process?

Trained parts professionals work with service writers, foremen, and technicians to ensure correct parts are efficiently sourced and delivered to the technicians.

What is your policy on side work?

Support of your family network is encouraged. Side work in direct competition to the business we do is not supported.

Are there any other unique features of the work environment worth noting?

Paid fuel and travel in a company provided vehicle. Commuter vehicles are required at most work locations. Approved travel expenses are reimbursed. Frequent remote work locations. Possibility of working in extreme weather conditions (hot, cold, wind, rain, snow, etc.). Climate appropriate gear provided. All PPE provided.

Do you offer any skills training or continuing education opportunities?

Our Salt Lake City branch is a factory certified training center. Training programs are provided by the company and technicians are compensated for their time.

Can you describe opportunities for career growth at your business?

Our company is heavily focused on promoting from within. Leadership is focused on finding the work that excites you and keeping your career directed in that path.

Can you describe your performance review process?

Annual reviews are mandatory, performance reviews are available upon request. Employees are offered to perform a self evaluation that is then reviewed with the employees direct supervisor.

What type of safety training is required?

New Hire Orientation, monthly OSHA safety regulation training, job specific task training, and annual MSHA (if applicable) training.

Can you describe how Techs work with and mentor younger techs?

Our culture is a close team/family atmosphere, all professional employees are heavily invested in the success of all other employees. Entry level technicians are started with journeyman technicians until brought up to speed.

How does your shop get involved with the local community?

We work with community associations such as, Nevada Mining Association, Associated General Contractors, Utah Safety Council, Diesel Tech Pathways, trade schools, local high schools, Elko Boys and Girls Club and Wildlife Conservation Programs.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We have supplied training material (engines and transmissions) to diesel tech programs in the state. We also support those training programs with equipment specific training.

Where do you see the shop in five years?

Consistent work load with growth potential in new and existing product lines.

Is there anything else you’d like to mention about career development and community?

We focus on taking care of each other through taking care of the customers and the community. The stability this generates allows us to care and commit to the success and growth of our employees.

Do you have an application form and how long does it typically take to complete?

Yes we do. It takes 5-10 minutes to complete. Here is a link to an online application. Please upload your resume when you fill this out, or email your resume to our Elko, Nevada branch manager at khughes@smithppi.com https://smithpowerproducts.com/commercial-trucks-services-careers/

Do you phone screen applicants before doing in-person interviews?

Yes

What do your in-person interviews entail?

The branch manager and any potential direct supervisors (depending on the applicant) will meet in an attempt to gauge qualifications, skill sets, and 5 year plan for the applicant. We try to keep this a comfortable atmosphere while we get to know each other. Typically we will give a full company overview and facility tour during this process.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Background checks and drug screening are done post interview but prior to hiring on.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

Yes, verbal during the interview and will be part of the 90 day post hire date review.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

While we do take the hiring process very seriously and only hire with an intent to keep the position through retirement, we are well aware of the stresses of waiting. We typically reach back out within 5 business days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

We expect applicants to leave current employers respectfully so 2-3 weeks is the average, however in certain circumstances this can be completed in as few as 3 days.

Is there anything else you’d like to mention about your hiring process?

It is easier said than done, but to the best of your ability, approach the process with your personality rather than your stress. It is a team or even a family type atmosphere, we need to see the real you!

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $60,000 - $130,000/year

All technician positions are hourly not flat rate. Competitive rates and benefits offered. Pay range is greatly dependent on years of experience, training, certifications, capabilities, and location. Overtime work is encouraged and frequently available on market demand. **FIELD FLEX TECHNICIAN POSITION**

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $60,000 - $130,000/year

All technician positions are hourly not flat rate. Competitive rates and benefits offered. Pay range is greatly dependent on years of experience, training, certifications, capabilities, and location. Overtime work is encouraged and frequently available on market demand. **FIELD TECHNICIAN POSITION**

Health Insurance Offered
Industry leading individual and family medical plans are available. Full description of plans available during interview.
Dental Insurance Offered
Dental coverage included in the medical plan.
Vision Insurance Offered
Vision coverage included in the medical plan.
Retirement Plan Offered
401k with company match and profit sharing available.
Sick Leave Offered
PTO offered. Full description available at interview.
Vacation Offered
Vacation time available after 30 days. Continual increase based on years of service. Full description available at interview.
Paid Holidays Offered
The company offers 9 paid holidays per year to all employees. Veteran's Day paid holiday for all veterans.
ST / LT Disability Offered
Coverage included in the medical plan.
Life Insurance Offered
Coverage included for the employee, additional coverage for the employee and dependents optionally available.
Uniforms Offered
Uniforms are provided. Work shirts, and pants.
Other Offered
Flex spending, Health Reimbursement Account, and Employee Assistance Program. Wellness reimbursement program. CDL Reimbursement. Tool upkeep reimbursement. Paid skills development training/certifications.

Shop Talk

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