Ryder - Charlotte | Top Shops for Technician Jobs in Charlotte, NC

About Us

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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Under The Hood

Is the shop heated? Air conditioned?

Shops are heated.

What is the size of the team I’d be working with?

Average shop size is 13 technicians

What are the shop hours and what are the shift timeframes?

1st Shift: 6:00am to 2:00pm 2nd Shift: 2:30pm to 11:00pm

What tools does the shop provide that are available for all technicians to use?

All tools supplied by technician -basic tools with rollaway chest

What type of break room facility is provided?

A private room with tables, chairs, tv, sink and fridge.

How many bays does your shop have?

8 bays

How many repair orders do you average per month?

Approximately 1,500+ repair orders per month.

What is your parts ordering process?

We provide a designated parts person to handle all of our ordering. Technicians do not have to order their own parts.

What is your policy on side work?

Approved through human resources/ethics department.

Are there any other unique features of the work environment worth noting?

Job security Growth opportunity Good culture

Do you offer any skills training or continuing education opportunities?

Ryder promotes ongoing training with our technicians. We also cross train our techs on a variety of fleets.

Can you describe opportunities for career growth at your business?

We build career paths for all job opportunities.

Can you describe your performance review process?

Annual performance review- manager sits with tech and discusses career path Manager sits with tech monthly to discuss bonuses- techs are eligible for quarterly bonus paid up to $500 a quarter and up to $2,000 a year.

What type of safety training is required?

Follow safety policies and procedures. Ryder #1 priority is safety!

Can you describe how Techs work with and mentor younger techs?

Lower-level technicians will buddy up with senior technicians. Senior techs will be available to answer questions and help with repairs when time permits. Teamwork is a big part of our customer's culture.

How does your shop get involved with the local community?

Ryder as a whole company gets involved with a lot of charitable organizations.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Yes- we have a tech school program that our team reaches out with the most updated job openings. We also participate in local career fairs

Where do you see the shop in five years?

We're constantly looking to continue to grow as a company and gain more of a customer base. Putting the right people around us will help us achieve these goals

Do you have an application form and how long does it typically take to complete?

Yes, it's all online and takes about 10 minutes.

Do you phone screen applicants before doing in-person interviews?

Yes, phone screen done with a company recruiter. Light screening to get to the in-person portion of the interview process.

What do your in-person interviews entail?

Interview done with the shop manager. Discussion includes previous employment, skills and qualification, and job history.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Yes, we use a third-party company to do our backgrounds that include, drug testing (5 panels) criminal, employment, DOT medical card, and motor vehicle report.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No, skill assessment determined through the interview process.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Hiring Managers are encouraged to provide interview feedback within 24 hours of the interview taking place.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

1-3 days.

Diesel Mechanic Technician - ALL Levels Pay Range: $45,760 - $60,320/year

2nd Shift Differentials -$3.00/hour Saturday Premium - $1.00/hour

Diesel Technician Trainee Pay Range: $37,400 - $41,600/year

2nd Shift Differentials -$3.00/hour Saturday Premium - $1.00/hour

Health Insurance Offered: Coverage for all benefits is effective 30 days from hire date You must enroll within 30 days of your hire date.
Dental Insurance Offered: Coverage for all benefits is effective 30 days from hire date You must enroll within 30 days of your hire date.
Vision Insurance Offered: Coverage for all benefits is effective 30 days from hire date You must enroll within 30 days of your hire day.
Retirement Plan Offered: Ryder will match your 401(k) contributions. Generally, you will be eligible for a company match as of the first of the month after you have turned 21 and have worked for Ryder for 1 year and at least 1,000 hours.
Sick Leave Offered: Employees will be front loaded 56 hours of paid sick time at the commencement of employment or at the beginning of the calendar year (January 1st)
Vacation Offered: 1-4 years 80 hours accrued + 2 floating holidays 5- 14 years- 120 hours accrued + 2 floating holidays 15 years- 160 hours accrued + 2 floating holidays
Paid Holidays Offered: Ryder as a Company observes the following holidays. Your location may follow a different holiday schedule, please check with your manager. • New Year’s Eve (1/2 day) • New Year’s Day • Memorial Day • Independence Day • Labor Day • Thanksgiving Day • Day After Thanksgiving • Christmas Eve (1/2 day) • Christmas Day
ST / LT Disability Offered: STD provides you with valuable financial protection in the event of a non-occupational illness or injury. STD benefit payments are based on your base pay on the date of your disability and do not include any overtime pay, bonuses, incentive pay or any other incentive compensation. Basic STD is provided by the Company at no cost to you. Basic STD provides 70% of your earnings up to a weekly maximum of $325. You may elect to purchase Additional STD coverage which provides 70% of your earnings with no weekly maximum. If you work in a state that provides disability benefits by law, Ryder System STD benefits will be reduced by the amount of state benefits you receive. LTD helps to replace a portion of your income if you are sick or injured and unable to work due to an occupational or nonoccupational disability. LTD benefits are based on your predictability earnings as of your last day worked. Pre-disability earnings is defined as the greater of: the average of the two years of total earnings as of August 31 of the prior year or your base pay as of August 31 of the prior year, whichever is greater. August 31 of any given year determines the level of benefits in place as well as the premiums you will pay in the next plan year. Basic LTD is provided by the Company at no cost to you. You may elect to purchase Additional LTD coverage to supplement the Company-provided benefit, up to 50% or 60% to a monthly payment maximum of $8,000, which extends the benefit payment period for up to 5 years. All LTD benefit payments are subject to reduction in benefits from other sources of disability income such as Worker’s Compensation or Social Security disability payments.
Life Insurance Offered: Company Pays Basic- Employee Benefit 1 x pay Benefit Max- $200,000 **Optional coverage available for employee and family
Uniforms Offered: Yes- 11 shirts and 11 pants Boot allowance -$125 a year
Other Offered: Health Savings Account (HSA) Ryder Contribution: If you enroll in the UHC HSA Medical Plan, Ryder will make contributions into your HSA (up to $250 for single coverage and up to $500 for Employee +1 or family coverage, depending on your benefit effective date) and you can also make contributions into the HSA on a pre-tax basis. You can use the money in your HSA (up to the amount in your account) for current eligible medical expenses (such as deductibles, co-insurance or co-pays) or you can save it for future eligible expenses. Adoption Assistance: Employees enrolled in a Ryder Medical plan are eligible to receive up to $2,000 toward the cost of documented adoption-related expenses. This benefit is limited to two adoptions per family, per employee lifetime for the adoption of a child. Employee Assistance Program: The Employee Assistance Program (EAP) provided by the Company makes professional counseling available for you and your family on a voluntary basis. The EAP has two components, the Counseling and Referral Program and the Substance Abuse Rehabilitation Program. Consult the Benefits Enrollment Guide or Summary Plan Description for more information. Power Financial Credit Union: 4Power Financial Credit Union is a $615 million financial institution that is dedicated to providing financial solutions and services to Ryder employees. Services include savings and checking accounts; investments; ATM/Debit cards; credit cards; Online Banking; Mobile App; eStatements; direct deposit; financial counseling; mortgages and home equity loans; lines of credit; auto loans; boat loans; motorcycle loans; business loans; personal loans and much more. Visit the website at: www.powerfi.org or call us at 800.548.5465. RyderShares: Through RyderShares, employees can purchase Ryder Common Stock at 85% of fair market value through payroll deduction. There are no commissions or fees for the purchase of shares, and reduced commissions when shares are sold. There is a three-month hold period after the end of each quarter before your shares can be sold. All dividends from purchased shares are automatically reinvested in the plan to purchase additional shares of stock. Employees are eligible to enroll after they have worked 90 continuous days. Contributions begin the first payroll period each January, April, July or October. For additional information, contact Morgan Stanley directly at 1-888-301-0681. Health Advocate: Employees enrolled in a Ryder Medical Plan are automatically enrolled in Health Advocate (HA). HA helps you and your extended family navigate through the healthcare system by assisting with clinical and administrative issues involving medical, hospital, vision, dental, pharmacy and other healthcare needs. Tobacco Usage Plan: If you are a non-tobacco user, you can elect the Non-Tobacco User Credit and receive a $50* credit each month toward your medical plan contributions. If you are covering a spouse/domestic partner under your medical plan, your spouse/domestic partner must also be tobacco-free, in order for you to receive the credit. You are considered a tobacco user if you use any tobacco product, regardless of how often you use it. If you successfully complete the Quit For Life® tobacco cessation program through UHC, you may elect the Non-Tobacco user credit at that time, provided that your enrolled spouse/domestic partner is also tobacco-free.