Rosen Hyundai of Algonquin - Technician Jobs in Algonquin, IL

Top Shop for Technician Jobs in Algonquin, IL

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Under The Hood

Is the shop heated? Air conditioned?

The shop is heated. In the summer we have large fans.

What is the size of the team I’d be working with?

We have a group of 17 total - they typically work in teams of 2-3.

What are the shop hours and what are the shift timeframes?

Monday 7-5pm Tuesday 7-6pm Wednesday 7-6pm Thursday 7-6pm Friday 7-5pm Saturday 8-3pm Sunday Closed

What tools does the shop provide that are available for all technicians to use?

Technicians typically supply their own tools; however all Hyundai specialty tools are provided.

What type of break room facility is provided?

We have a small break room room with table, chairs, micro, fridge.

How many bays does your shop have?

8 in the used car building, 10 in the new car building. 18 bays total.

How many repair orders do you average per month?

Approximately 1,800

What is your parts ordering process?

All parts are ordered through the parts department.

What is your policy on side work?

We allow some side work on a case by case basis. Service Manager has the right to refuse side work requests if conditions are not ideal to allow it at the time.

Are there any other unique features of the work environment worth noting?

n/a

Do you offer any skills training or continuing education opportunities?

Ongoing Hyundai training throughout employment with Rosen.

Can you describe opportunities for career growth at your business?

A typical career path might look like this: Service Porter, Lube Tech, Mid-Tech, Journeyman. We also have Service Advisor positions where you would be working more one-on-one with customers, advising and selling tech services. These are commission based sales positions, with a base salary.

Can you describe your performance review process?

We review employees once per year.

What type of safety training is required?

We will have a formal safety training program in place by 2021.

Can you describe how Techs work with and mentor younger techs?

We don't have a formal mentor program, however the more experienced techs mentor the younger techs on a daily basis and are always available for on the job training and questions.

How does your shop get involved with the local community?

We raise funds for Canines for Comfort, a non-profit organization dedicated to raising and grooming psychiatric service dogs to emotionally support veterans, children and other individuals suffering with traumatic syndromes. We also partner with Algonquin Child Safety Car, Hope on Wheels, Jesse White Golf Outing, Lauri S. Bauer Foundation for Sudden Loss and the USO of Illinois.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We partner with local community colleges in order to recruit new techs right out of school.

Where do you see the shop in five years?

We calculate a 15% growth in business over 5 years.

Is there anything else you’d like to mention about career development and community?

n/a

Do you have an application form and how long does it typically take to complete?

Our online application process should take under an hour.

Do you phone screen applicants before doing in-person interviews?

No

What do your in-person interviews entail?

Face to face meeting with the department manager. Discussion includes background, certifications, career path, and getting to know the person.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

All candidates are subject to a drug screening.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We do not perform a skills assessment. Skills discussed during the interview process.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

1-2 weeks

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

About 3 weeks at the most

Is there anything else you’d like to mention about your hiring process?

n/a

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $70,000 - $100,000/year

Pay is based on experience

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $50,000 - $80,000/year

Pay is based on experience

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $40,000 - $60,000/year

Pay is based on experience

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $25,000 - $35,000/year

Pay is based on experience

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $50,000 - $60,000/year

Pay is based on experience

Service Manager
Service Managers are responsible for management and overall health of the shop. Service Managers are typically focused on running an efficient shop that meets their financial goals. Other responsibilities can include staffing, performance evaluations, and financial analysis amongst many other responsibilities.
Pay Range: $100,000 - $120,000/year

Pay is based on experience

Health Insurance Offered
Blue Cross Blue Shield, Rosen employees pay 50% of premium
Dental Insurance Offered
Provided through Unum
Vision Insurance Offered
Provided through Axa
Retirement Plan Offered
401k with company match available
Sick Leave Not Offered
Vacation Offered
40 hours after 1 year 80 hours after 2 years 120 hours after 9 years
Paid Holidays Offered
6 paid holidays! Christmas, Thanksgiving, Independence Day, Labor Day, New Years Day, Memorial Day
ST / LT Disability Offered
Life Insurance Offered
Provided through Axa
Uniforms Offered
Full uniforms provided by Rosen
Other Offered
AFLAC options available

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