Ron Marhofer Auto Family - Technician Jobs in Cuyahoga Falls, OH

About Us

Ron Marhofer Auto Family is a family-owned group of dealerships, serving Northeast Ohio since 1919. We're looking for people who will strive to deliver "world class" experiences to our customers, both internally and externally! Our team is built on six core values - enthusiasm, excellence, teamwork, trust, respect and continuous improvement. 4 OR 5 DAY WORK WEEK OPTIONS NO NIGHTS NO SUNDAYS FLEXIBLE SCHEDULE 40 HOUR GUARANTEE UP TO $5000 SIGN ON BONUS.

Photos

  • Employee Appreciation food truck event at all our shops this month. Our Teams Eat Well!
  • How we started in 1919
  • Students growing careers with us
  • We have 2 top tier collision centers.
  • We do regular employee appreciation events to thank our awesome team members.
  • State of the art Paint Booths
  • Throughout the year our employees have the opportunity to give back through company sponsored community events.
  • Ron Marhofer Used Car Mall and Recon Center
  • Ron Marhofer Nissan
  • Ron Marhofer Hyundai of Green
  • Ron Marhofer Autoplex
  • Celebrating Technician's 30 year employment anniversary!
  • Celebrating another Technician's 30 year employment anniversary!
  • Celebrating a Tech's 40th Marhofer Anniversary.
  • In House Training
  • Ron Marhofer

Under The Hood

Is the shop heated? Air conditioned?

Both heated and air conditioned

What is the size of the team I’d be working with?

Typically 10-20 technicians, with 3 service advisors, and a full parts staff

What are the shop hours and what are the shift timeframes?

8:00-6:00 (Monday-Friday) 8:00-4:00 (Saturday) This is typically a rotating shift, but there is flexibility if technician wants to work it SUNDAYS OFF

What tools does the shop provide that are available for all technicians to use?

All electronic diagnostic tools, and any manufacturer specific tools.

What type of break room facility is provided?

Locker rooms, and break rooms on site, tables chairs, fridge, microwave, coffee maker

How many bays does your shop have?

Every technician has two bays, master technicians can work with three

How many repair orders do you average per month?

1,000-1,100 a month

What is your parts ordering process?

The technician, or service advisor will go to parts counter and punch in all parts needed. All of our systems are connected so this is very fast and easy. Most parts are kept on hand, but if not we try and get within 24 hours.

What is your policy on side work?

No side work in the shop, but technicians can work on their own personal vehicles during off hours.

Are there any other unique features of the work environment worth noting?

102+ years of business.

Do you offer any skills training or continuing education opportunities?

Both manufacturer and partnership trainings are offered (Ohio Tech. Cred program), we also offer reimbursement or direct pay for other certifications.

Can you describe opportunities for career growth at your business?

We will take an entry level apprentice up to master technician. We will map out a career path for all levels so career goals can be achieved.

Can you describe your performance review process?

Regular performance meetings happen with Shop Manager and Shop Foreman. Also developmental meetings happen throughout the year to keep technicians advancing at an appropriate pace.

What type of safety training is required?

Depending on the job there is safety training for all employees in house through the Cleveland Auto Associations, additional hazmat certs is offered as well which is annual as well

Can you describe how Techs work with and mentor younger techs?

All apprentices are assigned to an A-Level Master Technician. That relationship will continue all the way through C-Tech Level. When they advance to B-A Levels they will start to break out on their own.

How does your shop get involved with the local community?

Volunteer opportunities Donation opportunities Food drives Blood drives every 90 days on site School outreach program

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

School outreach programs where we go out and lecture at local trade schools, employees on staff that are professors at some of the tech schools that will go teach classes, will also sponsor them with things like tools and offer job opportunities

Where do you see the shop in five years?

Currently we are looking at adding a refurbishing center within the next year. We are also growing through acquisition, and are growing at an 8-10%+ rate.

Is there anything else you’d like to mention about career development and community?

Military friendly organization, several military technicians that are still involved

Do you have an application form and how long does it typically take to complete?

Online application, can take as little as 5 minutes.

Do you phone screen applicants before doing in-person interviews?

Yes, a little discussion about their resume and background, but more about if the technician fits the mold of what they are looking for.

What do your in-person interviews entail?

This is done with the Fixed Ops Director, we go into more detail about their background and certifications. We also talk more about the technician as an individual. Things like hobbies and family.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Background and drug tests are done. With the background check it is more to make sure that they have four points or less so they can drive a vehicle. Classified as a second chance employer

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Offers are usually made on the spot at the time of the interview. If we are on the fence usually not more than a couple of days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

We will honor a two weeks notice. If they want to start immediately after background and drug test that is possible after about 24 hours

Is there anything else you’d like to mention about your hiring process?

N/A

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $50,000 - $150,000/year

Flat Rate 40 Hour guarantee for first 90 days $5000 SIGN ON BONUS AFTER 6 MONTHS

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $40,000 - $125,000/year

Flat Rate 40 Hour guarantee for first 90 days $3000 SIGN ON BONUS AFTER 6 MONTHS

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $35,000 - $100,000/year

FLAT RATE 40 Hour guarantee for first 90 days $2000 SIGN ON BONUS AFTER 6 MONTHS.

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $32,000 - $45,000/year

Hourly Technician

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $24,000 - $80,000/year

Base salary plus bonus $3000 SIGN ON BONUS AFTER SIX MONTHS

Service Manager
Service Managers are responsible for management and overall health of the shop. Service Managers are typically focused on running an efficient shop that meets their financial goals. Other responsibilities can include staffing, performance evaluations, and financial analysis amongst many other responsibilities.
Pay Range: $72,000 - $200,000/year

Base Salary plus Bonus no Sunday, no Nights, 5 day work week.

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $16 - $18/hour

Part time positions for students in technician school.

Collision Technician - B Level Pay Range: $40,000 - $62,500/year

Flat Rate 40 Hour guarantee for the first 90 days $3000 SIGN ON BONUS AFTER 6 MONTHS

Health Insurance Offered
Three different plans available from a basic HSA plan to a premier plan through Summa Care which covers all major hospitals in the area. Plans start the first month after employees first full month of employment. Single and family plans are available 50% paid premium of the full plan
Dental Insurance Offered
Both employee and family plans offered through Principle
Vision Insurance Offered
Both employee and family plans offered through Principle
Retirement Plan Offered
401K plan with both Roth and Traditional IRA's, this benefit kicks in after six months of employment. 401K Company Match
Sick Leave Offered
Included in PTO which begins on the first day of employment.
Vacation Offered
5 days first year 10 days second year Jumps up incrementally 18 days after 10 year anniversary
Paid Holidays Offered
5 (Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas)
ST / LT Disability Offered
Short Term disability available
Life Insurance Offered
For both employees and family members. Coverage depends on the price of the plan purchased.
Uniforms Offered
Service through Cintas, they come twice a week to clean uniforms. They rotate five pairs at a time.
Other Offered
Sign on bonus available based on position Flat rate hours guarantee for first 90 days

Shop Talk

Kelci has quick discussion with Ty about his experience here at Ron Marhofer Auto Family

Having fun at the shop on a hoy day

Rob talks about working with schools, and students in their area

Ability to work with a great team

Chance to make Money

Great Opportunities while in school

Flexible Schedule