RM Automotive - Technician Jobs in Northridge, CA

About Us

Hi, I'm Mike Wright. I am the owner of RM Automotive. I started this business to fill a need in the valley. I am very proud of the fact that, with my wife Nancy, we have been servicing the San Fernando valley in the same location for 20 years. I wanted to give our customers the specialized auto repair and service for Asian import vehicles only. I wanted to make our service high quality and deliver better service than the dealerships and the other independents that don't specialize. I have been fortunate to service Asian imports, especially the Honda and Toyota brand of vehicles for over 30 years.

Photos

  • Mike and Nancy Wright, Owners

Under The Hood

Is the shop heated? Air conditioned?

No, but the new RM (coming in 2021) will be.

What is the size of the team I’d be working with?

One shop foreman and 3 to 4 technicians

What are the shop hours and what are the shift timeframes?

Shop hours are M-F 7:30 to 6:00 Technician hours are 8:00 to 5:00 M-F or when the last car is finished. Weekends are for family!

What tools does the shop provide that are available for all technicians to use?

All specialty shop tools are provided by RM Automotive.

What type of break room facility is provided?

In the new RM Automotive(coming in 2021), there will be a heated and air conditioned break room.

How many bays does your shop have?

We have 5 lifts and 1 flat stall. The new RM(coming in 2021) will have 10 lifts.

How many repair orders do you average per month?

200-250

What is your parts ordering process?

Most parts are ordered online through vendors that have multiple deliveries per day.

What is your policy on side work?

No side work in shop. We have parts policy for tech's who are doing side work.

Are there any other unique features of the work environment worth noting?

We have a digital courtesy check process that techs need to buy into. They must see the value for the customer, the tech and the shop. We have multiple policies in place for maximum efficiency.

Do you offer any skills training or continuing education opportunities?

All employees are encouraged to become ASE certified. All ASE test fees will be reimbursed to employee after proof of passing. We offer training seminars free of charge to all employees through WorldPac Training Institute and various local vendors.

Can you describe opportunities for career growth at your business?

Career advancement is always available to an employee that shows a passion for the business and the industry.

Can you describe your performance review process?

All employees job performance is reviewed after 90 day probation period. After probation period, all employees job performance is reviewed quarterly.

What type of safety training is required?

All safety training is explained in the employee handbook.

Can you describe how Techs work with and mentor younger techs?

Our shop foreman is encouraged to train younger techs to help them to become more experienced technicians.

How does your shop get involved with the local community?

Every Thanksgiving our employees volunteer their time to help deliver 3,000 turkey dinners to local school families in need. We have sponsored multiple school and little league teams over the years. We participate in a Holiday Season book and toy drive that provides gifts to children in need.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Mike is on the advisory board for the Pierce College Automotive Technology Department

Where do you see the shop in five years?

RM Automotive is in the process of building a brand new location that we hope to open in early 2021. In 5 years we hope to be still be providing a quality repair at a price that is fair, at a location that will be bigger and better for all employees and our valued customers.

Is there anything else you’d like to mention about career development and community?

RM Automotive has built a reputation of honesty and integrity in the community after being in business for over 20 years

Do you have an application form and how long does it typically take to complete?

Yes we have application form. Typical time to complete is under 30 minutes

Do you phone screen applicants before doing in-person interviews?

Yes. Mike the owner screens all candidates before in-person interview

What do your in-person interviews entail?

Not only are we looking for the correct skills for the position, but we also are looking for someone who wants to be part of our team. So we can all be successful.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

yes

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

There is a verbal skills assessment that grades each candidate as a journeyman or apprentice. From there each candidate will be asked questions needed for skill level of job opening

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Usually within 1 week

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

1 week to 1 month, depending on job opening at the time

Is there anything else you’d like to mention about your hiring process?

We are looking for a good fit for our team and we are a drug free work place.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $80,000 - $100,000/year

All technicians have a base rate plus a flag rate based on labor hours billed.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $50,000 - $55,000/year

Base rate plus flag rate based on hours billed

Health Insurance Not Offered
Dental Insurance Not Offered
Vision Insurance Not Offered
Retirement Plan Not Offered
Sick Leave Offered
All employees are given 3 days or 24 hours sick pay after their 90 day probation period.
Vacation Offered
One week or 40 hours of vacation pay is offered after one year of employment. Two weeks or 80 hours of vacation pay is offered after 3 years of employment.
Paid Holidays Offered
All major holidays are given off with pay after employee's 90 probation period. Major holidays include: New Years Day Memorial Day Independence Day (July 4th) Labor Day Thanksgiving Day Christmas Day.
ST / LT Disability Not Offered
Life Insurance Not Offered
Uniforms Offered
All employees are given matching uniforms that are washed and maintained weekly.
Other Not Offered

Shop Talk

Check out the new RM Automotive that is being built today a mile away!

Check out the current RM Automotive customer and employee experience in our shop.