Reggie's Motorworks - Technician Jobs in Noblesville, IN

About Us

"We take care of PEOPLE, who drive European cars." We are a dealer-level independent European specialty shop with the same factory computers and specialty tools as the European car dealers. We are also one of only five ASE Certified Blue Seal of Excellence shops in the state of Indiana. Our mission is to preserve the performance, safety, reliability, and comfort that a car's manufacturer originally intended, while fulfilling the owner's need for information, convenience, and peace of mind. We also have a sister shop that specializes in Asian and Domestic cars, called Noble Auto Service.

Photos

  • Team lunch
  • Team lunch with our Euro shop and our Domestic/Asian shop
  • Holiday party for our Euro shop and Domestic/Asian shop.
  • Artomobilia
  • Worldpac STX Training in Orlando, FL for Technicians, Advisors, Managers, and Owners.
  • Vision KC Training for Technicians, Advisors, Managers, and Owners.

Under The Hood

Is the shop heated? Air conditioned?

The shop is heated and air conditioned.

What is the size of the team I’d be working with?

Our team consists of four Certified Technicians, one Apprentice, one Parts Specialist, one shop helper/support, two Service Advisors, a General Manager, and our Owner.

What are the shop hours and what are the shift timeframes?

Our shop is open from 7:30 am - 6:00 pm. Technicians and Parts staff typically work from 8 - 5, Advisors split open and closing of the store.

What tools does the shop provide that are available for all technicians to use?

We provide all Diagnostic Computers, as well as specialty tools from the manufacturers. We provide tablets for the Technicians as well.

What type of break room facility is provided?

We have a breakroom with seating for 10, a refrigerator, and a microwave.

How many bays does your shop have?

Our shop has seven bays.

How many repair orders do you average per month?

We currently average 140 - 150 repair orders per month, with demand offering the ability to grow.

What is your parts ordering process?

Our Parts specialist orders and receives all parts.

What is your policy on side work?

Technicians are allowed to work on cars at the shop for their immediate family. We discourage side work on any European cars.

Are there any other unique features of the work environment worth noting?

We have an exceptionally clean shop, client lounge, and offices, with a floor that is cleaned daily, LED lighting, and extremely well organized. We work and get along as a family, with Technicians happy to jump in and help one another.

Do you offer any skills training or continuing education opportunities?

We offer both in-person and online training for Technician's, Advisors, Managers, and the owner. We attend at least on large national training seminar each year. Staff is encouraged to bring training opportunities to management that they would like to attend and feel would benefit both them and the shop, and we will make every effort to allow them to attend, on the company's dime.

Can you describe opportunities for career growth at your business?

We are in a growth position with our owner, Reggie, looking to purchase additional shops. This will allow staff to move and grow with the company.

Can you describe your performance review process?

We monitor performance indicators weekly and share them with the staff, both for the company and individuals. We have a coaching process we go through each year, as opposed to a basic annual review. The goal is to encourage growth.

What type of safety training is required?

We are developing safety training as our company grows.

Can you describe how Techs work with and mentor younger techs?

For several years, we have been a shop that only staffed A-level Technicians. We have recently brought in an Apprentice to help train them and build them up the best way we can. The Apprentice typically works while communicating directly with our Shop Foreman, however, they do work and learn with our other Technician's from time to time as well.

How does your shop get involved with the local community?

The local community organization that we are most involved with is Fuel for School. Fueled for School's mission is "We eliminate hunger among Hamilton County students by providing food insecure youth with nutritious meal packs, promoting the educational value of nutrition, increasing access to local food, and instilling hope. In doing so, Fueled for School ensures that food relief has a more meaningful, sustainable impact for undernourished students and local producers." We have also worked with a not-for-profit that gives under-privileged kids hands-on experience of working on cars to help point them in a direction of automotive repair.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We have attended job fairs at the local middle schools to talk to kids and encourage them to learn about automotive repairs from both the Technician and Advisor positions. We have welcomed interns from the local high school for a semester at a time to work with our Technicians and help prepare them for technical school. Our owner has been a guest speaker for automotive classes at the local technical college, and he has worked with them to try and place an apprentice with us.

Where do you see the shop in five years?

Our shop continues to grow every year. We are starting plans to build a brand-new facility next door that will allow us to hire more technicians. We are also looking to acquire at least one other European shop in our area. Our Asian & Domestic sister shop is in the process of acquiring other all-makes shops as well.

Is there anything else you’d like to mention about career development and community?

We strongly encourage continued career development for or staff! We want to provide our staff with any education that they are interested in.

Do you have an application form and how long does it typically take to complete?

We have an online form that is just an introduction, a place to submit contact information, and upload a resume. It only takes a couple of minutes to complete.

Do you phone screen applicants before doing in-person interviews?

We do perform an initial phone interview, which can take between 20 - 30 minutes.

What do your in-person interviews entail?

Our in-person interviews include a shop tour of both our shop and our sister-shop next door, Noble Auto Service. Applicants will meet with both our general manager and our shop foreman. The final interview step is to have lunch with, or just get together with, our entire staff (not including management), just to see how well everyone gets a long and will be able to work together.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We perform a background check through ADP. We do also require a personality test to be completed at time of starting, but it does not effect hiring or employment. It is simply a way to for us to learn how our staff learns best and works with other people.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We typically do not perform a skill assessment, however, that could be an applicant by applicant request.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Typically between a couple of days to two weeks.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

We try to complete the process with about a week.

Is there anything else you’d like to mention about your hiring process?

It's not uncommon to spend more time with your co-workers than your family or friends. A good working relationship is key to maintaining and continuing to grow our culture. One of the most important things from the hiring process with to make sure everyone vibes well together and gets along.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $70,000 - $120,000/year

Pay is based on production, with a guaranteed minimum of 40 hours a week.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $50,000 - $80,000/year

Pay is based on production, with a guaranteed minimum of 40 hours a week.

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $50,000 - $100,000/year

Pay is salary, with bonus based on gross profit.

Health Insurance Offered
Allied Health Insurance offered the first month. Reggie's Motorworks pays for 50% of your monthly premium for individual through full family.
Dental Insurance Offered
Aetna Dental / Nippon Benefits offered the first month. Reggie's Motorworks pays for 50% of your monthly premium for individual through full family.
Vision Insurance Offered
Nippon Benefits offered the first month. Reggie's Motorworks pays for 50% of your monthly premium for individual through full family.
Retirement Plan Offered
410k Plan offered after 6 months of employment. Reggie's Motorworks will match up to 4%.
Sick Leave Offered
PTO (paid time off), including sick leave and vacation, is available the first month.
Vacation Offered
PTO (paid time off), including sick leave and vacation, is available the first month.
Paid Holidays Offered
We provide Paid Holidays for Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Black Friday, Christmas Day, and New Years Day. We also offer the opportunity for the shop to earn an additional week off between Christmas and New Years if performance and profit goals are met.
ST / LT Disability Not Offered
Life Insurance Offered
Nippon Benefits. Reggie's Motorworks pays for 50% of your monthly premium for individual through full family.
Uniforms Offered
Uniforms are provided for all staff members. Technicians: Pants & Shirts. Advisors: Shirts & Reimbursement for Slacks. After six months of employment, all staff receives a $250 voucher to Red Wing to purchase boots or shoes.
Other Not Offered
Parts are sold at cost to staff, and the shop is available for staff to work on their own cars and the cars of immediate family members during closed hours.

Shop Talk

Reggie's Motorworks Brand Video - Who We Are

Core Values at Reggie's Motorworks

Learn more about Reggie's Motorworks from our staff!