Raymond West is looking for Dock and Door Technician to join our team! This position is responsible for the maintenance and repair of all types of dock leveler equipment at RW customer locations. Essential Functions: - Repair all types of dock leveler equipment that RW sells and services. - Maintain a profitable billing level and complete jobs within quoted time limits when applicable. - Follow all service department procedures. - Communicate with assigned Field Service Supervisor. - Have the necessary tools to perform repairs and scheduled service work. - Maintain an accurate assigned parts inventory, if applicable. - Represent the company favorably in all situations. - Establish a positive rapport with customers. - Availability to work overtime and occasional on call shifts - Perform other specified duties and projects as assigned by the Service management. Experience and Skills Minimum of a high school diploma or equivalent is required. This position requires some type of mechanical experience or training. This position requires a basic knowledge of Hydraulics and/or Pneumatic systems, a strong sense of urgency, ability to work independently, excellent written and oral communication skills and a clean driving record. Must have a working knowledge of and familiarity with personal computers, MS Windows or similar system, familiarity with internet and email functions. Must be able to use a keyboard to enter data accurately. Physical Requirements: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects with or without aid. The ability to see details at close range (within a few feet of the observer) with or without aid. This position requires the ability to hear various levels of sound and noise with or without aid. The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. The ability to concentrate on a task over a period of time without being distracted. The ability to communicate clearly with or without aid. The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. The ability to lift 25 - 50 lbs. continuously. The ability to maneuver up to 125 lbs. with assistance of equipment or other team members. Candidates must have own tools, can build on as you go and as needed. Must have CLEAN DMV for this position. Must be able to pass pre-employment drug screen and physical. RW provides competitive, medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with! Check us out at www.raymondwest.com. Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service. Apply on-line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume on line. We are a drug free company. This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.