Lube techs have a very important job. The most common visit from a customer is a oil change and we strive to make sure that those visits are exceptional. Attention to detail plays a big role. Making sure oil stickers are replaced, oil life is reset, making sure all fingerprints are cleaned off. They are responsible for the timely exchange of oil and filter, tire rotations, lubricating suspension components, and other small repairs. Between oil changes it is expected for them to clean up the shop and do whatever else is needed whether that is a test drive or the occasional shuttle ride. We all try to help eachother, and in doing so it helps to make everyone's day a little bit better.