Plaza Motor Company - Technician Jobs in Creve Coeur, MO

Photos

  • special tools
  • alignment racks
  • shop
  • shop

Under The Hood

Is the shop heated? Air conditioned?

Heated and air conditioned

What is the size of the team I’d be working with?

25+ techs, including diagnostic tech and shop foremen.

What are the shop hours and what are the shift timeframes?

Four ten-hour shifts.

What tools does the shop provide that are available for all technicians to use?

well-organized and comprehensive supply of special tools provided. Basic tools are the responsibility of technicians

What type of break room facility is provided?

Break room and vending machines, plenty of eateries nearby.

How many bays does your shop have?

30

How many repair orders do you average per month?

1300+

What is your parts ordering process?

parts are ordered and dispatched electronically.

What is your policy on side work?

you can work on your own vehicle in the shop during off time. An inspection repair order is written for tracking and insurance purposes.

Are there any other unique features of the work environment worth noting?

big, clean, well-lit, climate-controlled shop. Built in toolboxes provided. Fun team of professional technicians.

Do you offer any skills training or continuing education opportunities?

we offer an apprenticeship program with an experienced technician, as well as factory training available in multiple locations across the country.

Can you describe opportunities for career growth at your business?

The sky is the limit! The service manager, regional fixed ops director as well as executives in the company have started as technicians. Or work from Express Tech/D-tech to C-Tech to B-Tech to A-Tech to Team Lead. Or move to an advisor position. We support whatever your goals are.

Can you describe your performance review process?

Annual reviews after 90 day/6 month review. Productivity reporting shared weekly.

What type of safety training is required?

basic lift and safety training is required and is provided.

Can you describe how Techs work with and mentor younger techs?

Mentor techs are compensated train and work with mentees.

How does your shop get involved with the local community?

Through our Asbury Cares program, we work with local and national charities. 40 hours of volunteer time are available annually for team members.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We are involved with several local vocational and tech schools, meeting with prospective and current students to discuss career options in the automotive industry.

Where do you see the shop in five years?

Continuing to grow and to fulfill our vision of being the most guest-centric automotive retailer. We are going to do this by having the best team, doing the best service in the most transparent way that we can.

Do you have an application form and how long does it typically take to complete?

about an hour, with the Caliper personality profile.

Do you phone screen applicants before doing in-person interviews?

yes.

What do your in-person interviews entail?

touring the shop and having conversations with team leaders, service manager and the general manager of the dealership.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

background checks and drug screens are required before job offers are made.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

we have applicants speak with a team leader who goes through skills.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

less than a week.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

up to three weeks, with background check and drug screen to have an official offer. Tentative offer, pending drug screen and background check will typically take less than a week, depending on your availibility and schedule.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $80,000 - $200,000/year

Tiered productivity bonuses and extremely competitive flat-rate hourly pay mean that A-techs can top out at $45/flat rate hour. Additional bonuses available for mentors and shop foremen. 40 hour guarantee

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $50,000 - $150,000/year

Tiered productivity bonuses and extremely competitive flat-rate hourly pay mean that A-techs can top out at $38/flat rate hour. 40 hour guarantee

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $40,000 - $100,000/year

Tiered productivity bonuses and extremely competitive flat-rate hourly pay mean that A-techs can top out at $30/flat rate hour. 40 hour guarantee

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $30,000 - $50,000/year

lube techs are hourly workers, paid commensurate with experience. Upward mobility is there, along with on the job training for the right person.

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $100,000 - $200,000/year

Aggressive gross-profit percentages, with bonuses for CSI and spiffs.

Service Manager
Service Managers are responsible for management and overall health of the shop. Service Managers are typically focused on running an efficient shop that meets their financial goals. Other responsibilities can include staffing, performance evaluations, and financial analysis amongst many other responsibilities.
Pay Range: $0 - $200,000/year

based on performance

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $15 - $17/hour

get paid while you learn! Straight time ensures that apprentices are paid, but they have the opportunity to learn from our great team of technicians

Collision Technician - A Level Pay Range: $50,000 - $150,000/year

flat rate with guarantee

Collision Technician - B Level Pay Range: $40,000 - $100,000/year

flat rate with guarantee

Collision Painter Pay Range: $75,000 - $150,000/year

flat rate with guarantee

Collision Prepper Pay Range: $30,000 - $50,000/year

learn while you work with our experienced team

Health Insurance Offered
UnitedHealthcare is our current medical healthcare administrator. Medical Plan - United HealthCare (UHC) • Eligibility: The Sunday following 84 days of employment • 2 Plans to choose from • Weekly Premiums based on how many individuals covered on the plan and Income
Dental Insurance Offered
Through Cigna Healthcare employees have a choice of two PPO Dental options • Eligibility: The Sunday following 84 days of employment.
Vision Insurance Offered
UnitedHealthcare is our current vision administrator. • Eligibility: The Sunday following 84 days of employment.
Retirement Plan Offered
401 K Company match offered through Fidelity. All full-time and part-time team members are eligible to participate in the retirement savings plan. • Eligibility: The Sunday following 84 days of employment. • Company match after one year of 50% on the first 6% of deferral. • Three year vesting scheduling on company match
Sick Leave Not Offered
Vacation Offered
PTO offered. (Up to 22 days depending on length of employment service) PTO (Paid Time Off) • Available to use after 6 months of employment. • PTO hours will be awarded based on tenure and date of hire as of January 1. • For new hires hired in: o January-88 hours (11 days) o February-80 hours (10 days) o March-72 hours (9 days) o April-64 hours (8 days) o May-56 hours (7 days) • 6 months to 2 years tenure on January 1-88 hours per calendar year. • 3 to 6 years tenure on January 1-136 hours per calendar year • 7+ years tenure on January 1-176 hours per calendar year.
Paid Holidays Offered
Technicians and Fixed Operations Employees receive 6 paid holidays. These holidays include: New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas Day.
ST / LT Disability Offered
Short term disability and long term disability insurance offered.
Life Insurance Offered
Company-paid life insurance • $30,000 Company paid life insurance provided to all full time team members. • Additional life insurance may be purchased on team member, spouse and/or children
Uniforms Offered
Technician uniforms provided by employer
Other Offered
• Tool allowances available for select positions. Holiday Match Program- Team members who elect to defer one percent (1%) of their earnings up to a maximum of $100,000 gross wages (maximum $1,000 deferral) will receive that back on or after Thanksgiving plus another one percent (1%) match from the company (maximum $1,000 match from the company). Paid Pregnancy Disability Leave - Unum • Eligible after completing one year of continuous employment. • Paid leave up to eight weeks with 100% salary replacement Paid Paternity Leave • Eligible after completing one year of continuous employment • Paid leave for one week following the birth of a child.

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As a WrenchWay Top Shop, we are committed to promoting and improving technician careers!