Pape Subaru - Technician Jobs in South Portland, ME


Under The Hood

Is the shop heated? Air conditioned?

The shop is heated and by 2023, Pape Subaru will be adding a new air-conditioned service shop, customer drive-through, and customer lounge with accessories display.

What is the size of the team I’d be working with?

Presently we have 11 service technicians.

What are the shop hours and what are the shift timeframes?

Monday7:30AM-5:00PM Tuesday7:30AM-5:00PM Wednesday7:30AM-5:00PM Thursday7:30AM-5:00PM Friday7:30AM-5:00PM Saturday8:00AM-2:00PM Sunday Closed

What tools does the shop provide that are available for all technicians to use?

-All Manufacture required tool -Tool Allowance available

What type of break room facility is provided?

Pape Subaru provides heat and an air-conditioned break-room. However, coming soon will be a new break-room put into the new addition.

How many bays does your shop have?

Presently we have 16 Service Bays. We plan on adding more service bays with the new addition.

How many repair orders do you average per month?

Pape Subaru averages 920 ROs per month.

What is your parts ordering process?

Our parts ordering process is manufacture recommended that is facilitated with internal data processing.

What is your policy on side work?

Side work is not allowed due to both health and insurance liabilities.

Do you offer any skills training or continuing education opportunities?

Manufacture and ASE training is paid for by the employer.

Can you describe opportunities for career growth at your business?

Our philosophy has always been to promote from within when key positions are available.

Can you describe your performance review process?

Annual performance review processes are available.

What type of safety training is required?

OEM, OSHA, and State safety required training is available on an ongoing basis.

Can you describe how Techs work with and mentor younger techs?

Our technicians work as a team and therefore help one another service vehicles with the utmost customer safety in mind.

How does your shop get involved with the local community?

Pape Subaru is heavily involved with the following organizations that serve our community The Barbara Bush Children’s Hospital ME Children’s Cancer Program United Way of Greater Portland South Portland Food Cupboard Spurwink Dream Factory of Maine Make-A-Wish Foundation of Greater Portland Tri-For-A-Cure

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Maine Automobile Dealer Association (MADA) works closely with various local high schools and tech schools, setting the foundation for future employment with local dealerships.

Where do you see the shop in five years?

The shop will be the guiding support of future vehicle technology.

Do you have an application form and how long does it typically take to complete?

Pape Subaru Employment Application is available here. (Insert Link)

Do you phone screen applicants before doing in-person interviews?

Yes, available upon initial conversation.

What do your in-person interviews entail?

Initial in-person interviews will be conducted by the service manager.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We at Pape Subaru don’t feel the need to perform background checks, drug screening, or personality tests before hiring any applicant.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?


After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Employment offers can range from the moment of the initial interview to up to 3 days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Communication between both Pape Subaru and the potential new hire is key and therefore can range from hours to 5 days.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $70 - $130,000/year

Rate per hour per flat rate produced.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $50 - $70,000/year

Rate per hour per flat rate produced.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $30,000 - $50,000/year

Rate per hour per flat rate produced.

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $45,000 - $75,000/year

Commission Based

Collision Technician - A Level Pay Range: $50,000 - $80,000/year

Rate per hour per flat rate produced.

Health Insurance Offered
We are self-insured under MADA (Maine Automobile Dealer Association) offering two medical plans: - PPO-Value with a Health Reimbursement Account (HRA), and a Flexible Spending Account (FSA) - HSA-Standard with a Flexible Spending Account (FSA) Both plans cover Employee Only (EO), Employee with Child (EC), and Employee with Family (EF)
Dental Insurance Offered
We are self-insured under MADA (Maine Automobile Dealer Association) with a comprehensive dental plan that covers Employee Only (EO) and/or Employee with Family (EF).
Vision Insurance Offered
We are self-insured under MADA (Maine Automobile Dealer Association) with a comprehensive vision plan that covers Employee Only (EO), Employee & Spouse (ES), Employee & Child (EC), and Employee with Family (EF).
Retirement Plan Offered
Pape Employee 401(k) Plan is offered to all employees after 90 days of employment followed by the next first quarter. Participation levels start at 6% in order to get the company match of 3%.
Sick Leave Offered
A total of 6 days is available for you as sick leave or personal time off, (PTO).
Vacation Offered
All new hires are allocated three (3) weeks of vacation, which starts on your date of hire.
Paid Holidays Offered
Paid Holidays are part of personal time off (PTO).
ST / LT Disability Offered
MADA offers a comprehensive short-term disability (STD), which is paid for by the employer. Long-term disability is offered through UNUM, paid for by employees.
Life Insurance Offered
MADA offers Life Insurance 10K paid for by the employer. Additional life insurance coverage is offered under UNUM paid for by employees.
Uniforms Offered
All uniforms are provided by Pratt-Abbott and paid for by the employer.
Other Not Offered