Pacific BMW

About Us

Pacific BMW is a family-owned Dealership established in 1982. Our core values are being inviting, innovative and honest. We look for individuals that embrace our company culture and are ready to accelerate their automotive career with us!

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Under The Hood

Is the shop heated? Air conditioned?

The shop is ventilated with high ceiling fans

What is the size of the team I’d be working with?

34-37 Technicians all level of certifications and 3 Foremen

What are the shop hours and what are the shift timeframes?

The Shop hours are from 7:30am-7:00pm Monday-Friday and 8:00am-5:00pm on Saturdays Shifts for most Technicians are from 8:00am-5:00pm and 9:00am-6:00pm Monday-Friday, and 8:00am-5:00pm on Saturdays.

What tools does the shop provide that are available for all technicians to use?

All BMW special tools per repair instructions for all models

What type of break room facility is provided?

We have a break room next to the shop with microwaves, toaster, refrigerators and snacks for purchase

How many bays does your shop have?

60 bays total plus 1 alignment lift

How many repair orders do you average per month?

Between 2500-3000

What is your parts ordering process?

All requests are made using the DMS system (Tekion)

What is your policy on side work?

Working on personal vehicles is permitted with an open repair order

Do you offer any skills training or continuing education opportunities?

BMW offers ongoing training courses to all Technicians looking to move up in their certification levels

Can you describe opportunities for career growth at your business?

Pacific BMW has a culture of promoting from within. We have different internal opening opportunities throughout the year and encourage our employees to apply and grow with us.

Can you describe your performance review process?

We do annual performance reviews or as needed based on the manager's discretion.

What type of safety training is required?

We have an online platform to provide safety training courses that are reviewed on a quarterly basis.

Can you describe how Techs work with and mentor younger techs?

New/younger techs are being mentored by working with certified BMW techs and foremen.

How does your shop get involved with the local community?

We are in partnership with a local college and high school. The shop is open for internships and student visits.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Yes, we work with local high schools and tech schools and offer internship opportunities and tours to expose the younger generations to the auto field environment.

Where do you see the shop in five years?

The shop will have more high voltage certified technicians and less cars with a combustible engine.

Do you have an application form and how long does it typically take to complete?

Yes, it takes about 10 minutes to fill out the application.

Do you phone screen applicants before doing in-person interviews?

Yes we do, you would typically get a phone call from People Ops or from the Shop Manager.

What do your in-person interviews entail?

A series of questions about your experience and job knowledge with some scenario questions.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Yes, we perform background checks, drug tests and motor vehicle record check.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

About 2-5 business days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

About a week.

Is there anything else you’d like to mention about your hiring process?

We required all of our employees to be vaccinated against Covid-19.

A Level Technician Pay Range: $64,480 - $225,000/year ($31.00 - $108.17/hr)

The A Level Technician are highly skilled Master Techs and follow a Payplan with a bonus structure.

B Level Technician Pay Range: $18 - $24/hour

The B Level Technician are skilled Maintenance Technicians and have an hourly rate and follow a bonus structure.

Student Tech / Apprentice Pay Range: $18 - $24/hour

Technician Trainees generally have limited experience and only earn an hourly rate.

Collision Technician - A Level Pay Range: $64,480 - $150,000/year ($31.00 - $72.12/hr)

The Collision Master Technician has a Pay Plan with a flag rate used for purposes of calculating the gross personal revenue and your personal revenue bonus

Collision Prepper Pay Range: $17 - $19/hour

Qualifications One year minimum of automotive body technician experience with European vehicles ICAR courses and ASE certifications are a plus but not required Any OEM factory training is preferred but not necessary Basic knowledge of auto parts, systems, tool usage and knowledge (tools are provided) Must be able to multi-task in all phases of body repair Results-driven with great organizational skills Great team-player, responsive and proactive Current Driver's License with a clean driving record High School Diploma or Equivalent Must comply with company safety rules, guidelines and standards Job Duties Work closely with Repair Planners for proper triage of disassembly work for the day Research and follow BMW repair manual instructions for proper disassembly of components Disassemble collision damaged vehicles and assess damage (including removal of glass) without breaking re-used components Perform test drives and Pre-Scanning of vehicle to determine relevant faults to the accident Perform a wheel alignment check on vehicles with wheel/tire/suspension impacts Ensure completed disassembly work meets quality standard Wrap/Protect/Store disassembled parts, categorize all hardware following parts cart standards Keep work area well-organized and clean using safe work habits

Health Insurance Offered: We offer enrollment into medical coverage with Pacific BMW paying 75% of the medical choice for the employee only. Dependents are also eligible for enrollment at the cost of the employee. Currently, we offer two HMO plans and a POS plan with Kaiser. Medical plans and premiums offered vary each year so please see People Operations for more detailed information
Dental Insurance Offered: You may choose between the CalDental HMO or the Standard PPO dental plans.
Vision Insurance Offered: Eye care and eyewear services are offered through the EyeMed PPO network.
Retirement Plan Offered: Pacific Dealership Group Retirement Plan has been adopted to provide you with the opportunity to save for retirement on a tax advantaged basis. As a participant under the 401K Plan, you may elect to contribute a portion of your compensation to the Plan and may receive a discretionary employer match. Employees are eligible to participate in the Plan after they have completed one full year of service with the Dealership.
Sick Leave Offered: Sick time is given to employees so that they are able to attend to both their pre-planned and/or unexpected health needs throughout the year. At the beginning of each calendar year, eligible full-time employees will be granted 48 hours or six (6) days of paid sick leave. Sick time may be used in two hour increments. Full-time employees hired during a calendar year will be granted paid sick leave on a pro-rated basis.
Vacation Offered: Vacation accrues based on years of service with Pacific BMW as is defined below. The rate of pay for Vacation as defined by your position with Pacific BMW. Vacation time must be requested and approved thirty days in advance. The total amount of vacation time that can be accrued is 200 hours OR 25 days. Vacation time may be cashed out after the employee begins accruing vacation time with a maximum of 5 days of vacation time once in a 12-month rolling period.
Paid Holidays Offered: The Dealership will be closed for business on Thanksgiving Day & Christmas Day. In addition to that, Administration and After-Sales will be closed for New Year’s Day.
ST / LT Disability Offered: Pacific BMW offers all full-time benefits eligible employees the ability to purchase disability insurance through Aflac and American Fidelity.
Life Insurance Offered: Pacific BMW provides all full-time benefits eligible employees with the following employer paid life insurance, through Standard: $25,000 Life and Accidental Death & Dismemberment Policy
Uniforms Offered: We provide uniforms after the first week of employment.
Other Offered: We also offer a complimentary Employee Assistance Program that includes Travel Assistance. The EAP is usually a good place to start when seeking counseling and other assistance for a broad range of personal issues, such as: - Parenting - Relationships - Identity Theft and Fraud Resolution - Stress - Locate Childcare - Financial issues (budgeting, debt manage-ment, preparing for retirement, etc.) This program is available 24/7, to you and your dependents, at no cost and provides confidential professional assessments and short-term counseling and referral assistance.

Shop Talk

Top Shop Challenge: Memorial Day is the unofficial start to summer. Does your shop do anything special either for Memorial Day or in general during the summer?

Our Pacific BMW After-Sales managers took out different tools for Memorial day and treated all employees to a delicious barbecue! Grateful to those who made the ultimate sacrifice for our nation's freedom and grateful for those who share their culinary skills for others to enjoy at work!

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The BMW Group National AfterSales Conference wanted to highlight four Managers/Directors at different times during the general session to show what unique things dealerships were doing during their "game changer" segment this year.

Pacific BMW hosted its 3rd Annual Springtime Treats Event this year! Employees were asked to stop by People Ops to pick ONE egg from the basket of goodies and open it to reveal sweets, and if they were lucky, they could win some special prizes.

At the 2023 BMW CCRC Conference of the Americas, our collision center took home first place in the USA! We also won an award for the most organized & lean CCRC in the program! Kudos to our fantastic team on winning this prestigious award!

Top Shop Challenge: Friday, March 3rd is Employee Appreciation Day. Give a shout out to one or more of your team members that go above and beyond.

We know our employees go above and beyond even on their birthdays! Pacific BMW celebrates monthly birthdays by buying employees' their drink of choice or a gift card for their birthday month. Shout out to all February birthdays!

Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?

Despite being overloaded with repair work, our team held strong on their commitment to quality. Everyone (from the front office to detail) did their part to make sure each process was handled to the standard we are known for.

Pacific BMW - Technician Jobs in Glendale, CA

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