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Under The Hood
Is the shop heated? Air conditioned?
Shop is climate-controlled year-round at 74 degrees.
What is the size of the team I’d be working with?
5 advises, service driver manager, service manager, 27 bays that are in ground lifts, and 2 alignment bays
What are the shop hours and what are the shift timeframes?
Monday through Friday 7am to 7pm Saturday 7am to 5pm We have 3 shifts 7am to 5pm 8am to 6pm 9am to 7pm
What tools does the shop provide that are available for all technicians to use?
We built in tools boxes, all special tools that Volkswagen requires.
What type of break room facility is provided?
Tech break has built in tables and chairs, microwave and refrigerator.
How many bays does your shop have?
27 bays that are in ground lifts, and 2 alignment bays.
How many repair orders do you average per month?
1300 and growing
What is your parts ordering process?
We have a great part department that can get parts order for the following day as long as it is ordered before 2pm. Most of the time parts are brought out to the techs bay.
What is your policy on side work?
Side work is limited to family members and only on days off or after hours.
Do you offer any skills training or continuing education opportunities?
Yes, we offer training in Dallas, Texas at the Volkswagen training faculty.
Can you describe opportunities for career growth at your business?
We offer a written policy to make sure all technicians know that once they start working at Onion Creek Volkswagen that they will be able to achieve a Master technician.
Can you describe your performance review process?
We have yearly evaluations for all employees.
What type of safety training is required?
We follow al OSHA, Volkswagen Safety protocells that can be thought through online training.
Can you describe how Techs work with and mentor younger techs?
We have several Techs that have mentors' younger techs through the learning process, these techs are well developed and knowledgeable of the Volkswagen brand.
How does your shop get involved with the local community?
We sponsor back to school programs, little league teams, and in a time of disaster The Berrent Group there to help the community.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We work closely with Universal Technical Institue in Austin, Texas, serval techs have started off working in express and work their way into the main shop.
Where do you see the shop in five years?
I see us number 1 in the State of Texas if not the United States
Is there anything else you’d like to mention about career development and community?
Give us the opportunity to help start your career and you will find that you will spend you career here, found that it awesome to work for the Barrnett Auto Group.
Do you have an application form and how long does it typically take to complete?
20 minutes
Do you phone screen applicants before doing in-person interviews?
No, in-person is preferred
What do your in-person interviews entail?
Meet with a hiring manager in their workplace. During the in-person interview, you provide more details on your experience so the employer can determine whether you are the best fit for the job. Compared to phone or video conversations, an in-person interview can range from 30 minutes to several hours. This is because you may take part in a series of on-site interviews with different managers.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We have a background check, drug screening to include marijuana and divining record check
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No, assessment is done through the interview process
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
3 to 5 working days
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
3 to 7 working days
A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $30 - $40/hour
UP TO $40 PER HOUR should have all training completed up to being a master tech through Volkswagen of America Specialties ENGINE TRANSMISSION CHASIS ELECTRICAL HIGH VOLTAGE DIAGONSTIC FAST TRACK HVE (battery replacement)
B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $30 - $35/hour
UP TO $35 PER HOUR- have at least 5 of out the 7 specialties completed through Volkswagen of America Specialties ENGINE TRANSMISSION CHASIS ELECTRICAL HIGH VOLTAGE DIAGONSTIC FAST TRACK HVE (battery replacement)
C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $20 - $30/year
UP TO $30 PER HOUR- have 3 out of the 6 specialties that Volkswagen of America offer Specialties ENGINE TRANSMISSION CHASIS ELECTRICAL HIGH VOLTAGE DIAGONSTIC FAST TRACK HVE (battery replacement)
D Level Technician
Pay Range: $20 - $25/hour
UP TO $25 PER HOUR-fast track completed through Volkswagen of America
Master Technician
Pay Range: $40 - $50/hour
have all specialties completed including HVE and master tech completed
VW Master Certified Technician
Pay Range: $40 - $50/hour
Pay based on experience and certifications
- Health Insurance Offered
- Health Insurance through Blue Cross Blue Shield for employee and family members
- Dental Insurance Offered
- Dental insurance is through Guardian for employee and family members.
- Vision Insurance Offered
- Vision insurance is through Guardian for employee and family members.
- Retirement Plan Offered
- 401K
- Sick Leave Not Offered
- Vacation Offered
- 1 week after the first year of employment
- Paid Holidays Offered
- We have several paid Holidays
- ST / LT Disability Not Offered
- Life Insurance Offered
- Basic life insurance is covered.
- Uniforms Offered
- Uniforms are provided.
- Other Not Offered
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