Nyle Maxwell CDJR of Castroville - Technician Jobs in Castroville, TX

About Us

Nyle Maxwell of Castroville opened our doors October 1st of 2019 as a BRAND NEW Chrysler, Dodge, Jeep and Ram Dealership in the San Antonio area. Our main focus is our culture that we provide our employees and our customers. Our Goal is to provide the best work environment possible to our employees so our employees are PROUD to work with us. As long as our employees are happy, we know that culture will spread to our customers as well.

Photos

  • Service drive entrance
  • Reception in showroom floor
  • Customer Lounge area
  • Customer Lounge / Parts Display
  • Showroom floor currently being renovated for new Jeep Wagonneer Launch! Almost done!
  • Left side of Shop
  • Right Side of shop with our 12,000-30,000 lb lifts
  • In ground blue tooth alignment rack
  • Express Shockwave quick lifts
  • Technician Work Stations
  • Technician Work stations provided to all technicians!
  • Tool carts provided to all technicians!
  • Our brand new Snap on ZEUS diagnostic center. Includes 4 channel Lab Scope, and Wireless diagnostics!
  • Zeus Workstation
  • Technician Locker Room

Under The Hood

Is the shop heated? Air conditioned?

We have a completely climate controlled shop, A/C and Heat!

What is the size of the team I’d be working with?

Our service team consists of 3 express technicians, 2 tech apprentices, 3 service advisors, and 6 Master technicians.

What are the shop hours and what are the shift timeframes?

Our service department is open from 7:30am - 6:00pm Monday-Friday, and 8:00am-3:00pm on Saturdays. Every Mechanical Repair Technician works 8:00am - 5:00pm M-F, and works every 4th Saturday. Express Technicians shifts are 7:30am-4:30pm, 8:30am-5:30pm, 9:00am-6:00pm - Monday-Friday (each express tech gets a full day off during the week, and all express techs work 8:00am-3:00pm on Saturday.

What tools does the shop provide that are available for all technicians to use?

We provide all technicians their tool boxes AND Roll around carts! No technician has to worry about buying a tool box or cart. We provide all diagnostic tools including the manufacturers diagnostic tools, AND the Snap-On ZEUS diagnostic tool for non Chrysler vehicles. We also provide each technician with there own computer work station and phone.

What type of break room facility is provided?

Our employee lounge includes a TV, refrigerator, Microwave and Complimentary coffee and bottled water.

How many bays does your shop have?

13 bays with lifts, and 4 flat bays

How many repair orders do you average per month?

800-1000 repair orders per month.

What is your parts ordering process?

Everything we do is electronic, starting with the multipoint inspection. When the MPI is completed, the tech sends it to the parts department who gives the parts quote. Parts sends it to the Advisor who sends it to the customer. once the customer authorizes the repairs, it automatically gets sent to the parts department to order the parts.

What is your policy on side work?

Technicians can work on side jobs at our facility, however they must have a repair order written on the car, and that customer with get the employee discounted rate for the technicians time. This encourages techs to bring in side jobs and still get the person a really discounted rate!

Do you offer any skills training or continuing education opportunities?

We provide on site training along with manufacturer training for all of our employees. Along with this training we also work with Strayer University to provide college education at no charge to our employees.

Can you describe opportunities for career growth at your business?

We have a dedicated path for all employees to grow into our business at different levels. Our goal for all of our employees is to grow in our business at the level they want to achieve and provide a known path to get there.

Can you describe your performance review process?

For most employees we perform a performance review at the end of every week when a person is first hired, and moving toward once a month as the employee gets more comfortable in the role. We identify the employees goals, and develop a path for that employee to get to that goal

What type of safety training is required?

We work with KPA who provides online and in person safety training.

Can you describe how Techs work with and mentor younger techs?

Part of our technician development plan is moving entry level technicians under our master techs as a technician apprentice. This allows the new technician to grow into the technician role and learn, not only by completing the online and in person manufacturer training, but to learn hands on in real world scenarios.

How does your shop get involved with the local community?

We work with multiple fundraisers and community functions like parades and festivals ect.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We work with multiple schools and programs to offer students who might be interested in this profession a path for success.

Where do you see the shop in five years?

Within the next 5 years we plan on adding another shop to our existing shop to continue to grow our operations, and give more opportunities for our employees!

Do you have an application form and how long does it typically take to complete?

We have an online application form that you can upload your resume too, and complete the open fields. Typically takes about 5 minutes to complete.

Do you phone screen applicants before doing in-person interviews?

We conduct both phone screens and in person interviews. Whichever works better for the applicant.

What do your in-person interviews entail?

We typically go over work history and the applicants goals. This is the opportunity for the applicant to interview us as well us for us to get to know the applicant.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We do perform background checks, drug screening, and a short cognitive skills assessment before hiring.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We do have the applicant perform a skills assessment before hiring. This assessment lasts 15 minutes asking the applicant different questions in a broad range of subjects It is similar to the ASVAB test.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Normally you will hear from us within 24 - 48 hours of the interview on whether or not we will be moving forward with employment.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Typically it only takes 3-5 days, and sometimes within 24 hours. (the time frame really depends on the applicants ability to get the reference check filled out, and the drug test completed)

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $32,000 - $38,000/year ($15.38 - $18.27/hr)

Lube Technicians are responsible for performing maintenance on our customers vehicles including oil changes, tire rotations, fluid exchanges, alignments etc. You are paid an hourly rate where the more training you do, the more you will be compensated. As you gain knowledge and experience, you will move into the technician apprentice program to start your next step in becoming a Master Technician.

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $50,000 - $100,000/year ($24.04 - $48.08/hr)

Service Advisors are responsible for conducting themselves as the 'face' of the company. To provide exceptional customer service and to provide detailed estimates for our customers to make an educated decision on making repairs or maintenance to their vehicles.

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $18 - $24/hour

As a technician apprentice you will be working under one of our master techs gaining hands on knowledge of mechanical repair and diagnostics. You will also be enrolled in Chryslers Performance Institute, where we send you to get training in a classroom setting. (paid for by our dealership) As you gain knowledge, experience, and training, you will be on your way to becoming a Master Technician.

Level 1 Mechanical Technician Pay Range: $38,000 - $59,000/year

There are 3 levels of training for each of the 7 different categories that Chrysler Offers technicians. (Engine Repair, Transmission Repair, Manual Drivetrain Repair/ Suspension/ Electrical/ HVAC/ Diesel.) Level 1 technician is the first step of being a mechanical repair technician who is not under the apprentice program. You are on your own performing basic diagnostic and repairs to our customers vehicles. Level 1 technicians are on the entry level side of the pay scale starting at $20.00 per flag hour+. (plus monthly Bonus') ----PAY LEVELS----- For every level 2 achieved in each of the categories you receive $1.00 per flag hour raise. For Every Level 3 achieved in each of the categories you receive $1.50 per flag hour raise. Once you achieve level 3 in all categories you get an additional $2.00 raise. (Maximum Hourly Rate $42.00 per flag hour)

Level 2 Mechanical Technician Pay Range: $59,000 - $78,000/year ($28.37 - $37.50/hr)

There are 3 levels of training for each of the 7 different categories that Chrysler Offers technicians. (Engine Repair, Transmission Repair, Manual Drivetrain Repair/ Suspension/ Electrical/ HVAC/ Diesel.) Level 2 technician is the mid-level mechanical repair technician who is responsible for performing more advanced diagnostic and repairs to our customers vehicles. Level 2 technicians are at the mid range of the pay scale - ranging from $32.00 per flag hour +(plus monthly Bonus') ----PAY LEVELS----- For every level 2 achieved in each of the categories you receive $1.00 per flag hour raise. For Every Level 3 achieved in each of the categories you receive $1.50 per flag hour raise. Once you achieve level 3 in all categories you get an additional $2.00 raise. (Maximum Hourly Rate $42.00 per flag hour)

Level 3 Master Technician Pay Range: $78,000 - $120,000/year ($37.50 - $57.69/hr)

There are 3 levels of training for each of the 7 different categories that Chrysler Offers technicians. (Engine Repair, Transmission Repair, Manual Drivetrain Repair/ Suspension/ Electrical/ HVAC/ Diesel.) Level 3 technician is the Master Technician who is responsible for performing the advanced diagnostic and repairs to our customers vehicles. At this level you will also be able to become a Team lead and a Mentor for up and coming technicians. Level 3 Technicians are at the highest level of the pay scale making $42.00 plus monthly Bonus'

Health Insurance Offered
We offer health insurance through Blue Cross Blue Shield for employees and their family. There are three PPO options to choose from (one is a High Deductible Health Plan with HSA), all of which have in-network and out-of-network benefits available. Medical insurance starts the 1st of the month following 60 days of employment.
Dental Insurance Offered
We offer dental insurance through Blue Cross Blue Shield for employees and their family. There are two PPO options to choose from.
Vision Insurance Offered
We offer vision insurance through Blue Cross Blue Shield for employees and their family.
Retirement Plan Offered
We offer a 401k RETIREMENT PLAN through Transamerica. We also offer a COMPANY MATCH! In addition, you will be automatically enrolled in our PROFIT SHARING PROGRAM, where you get a percentage of the entire companies PROFIT! (includes 5 dealerships!) You can start participating in the 401k plan the 1st of the month after completion of 2 months of service.
Sick Leave Offered
We offer 3 days of paid sick leave per year.
Vacation Offered
We offer paid vacation, which starts the first of the month after 60 days of employment. • Your Initial Year - a prorated number of days depending on when you start in the year, with a maximum of 5 days your initial year. • The first January after your hire date, you will receive 10 days of vacation. • The seventh January after hire date, you will receive 15 days of vacation.
Paid Holidays Offered
We offer paid holidays (New years day, Christmas Eve, Christmas Day, Independence Day, Thanksgiving Day)
ST / LT Disability Offered
We offer both Long Term and Short Term Disability through UNUM.
Life Insurance Offered
The company pays for a $25,000 Life AND a $25,000 Accidental Death and Dismemberment (AD&D) Insurance policy for each full time employee. You can also purchase supplemental Life and AD&D.
Uniforms Offered
Uniforms are supplied by Cintas.
Other Offered
We provide your stationary tool box AND your rolling tool box!

Shop Talk

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