North Central Ford - Technician Jobs in Richardson, TX

Top Shop for Technician Jobs in Richardson, TX

Photos

  • North Central Ford
  • Showroom North
  • Showroom South
  • Showroom Community Support
  • Showroom Trophy Case -- So many President's Awards we can't display all of them!
  • Service Advisor / Service Reception
  • Service Department Shop with high speed automatic doors and A/C u and heating units
  • Top of the line equipment
  • Motorcraft Quick Service Center
  • Parts Boutique
  • Parts Boutique 2
  • Service Drive Entrance

Under The Hood

Is the shop heated? Air conditioned?

The shop is heated and air conditioned in the main shop area. The Quick service center is open air that utilizes heaters and a port-a-cool sysytem

What is the size of the team I’d be working with?

We currently have approximately 30 techncians

What are the shop hours and what are the shift timeframes?

The service department is open from 6:30 am - 7:00 pm Monday - Friday and 7:00 am - 4:00 pm Saturdays. Our store allows for a flexible schedule for most technician positions.

What tools does the shop provide that are available for all technicians to use?

Technicians all have access to the shop equipment. This includes specialty tools, diagnostic equipment, machinery, and dealership supplied technology

What type of break room facility is provided?

There are 2 breakrooms in the dealership. The one closest to the shop has several tables, refrigerator, filtered water and ice maker, coffee maker, microwaves and othe cooking equipment

How many bays does your shop have?

The total service bays in 52

How many repair orders do you average per month?

3000 - 3500

What is your parts ordering process?

Technicians will work with our parts department team members who will facilitate parts acquisitions.

What is your policy on side work?

Side work is not allowed. Technicians are permitted to work on personal vehicles or family members on their personal time.

Do you offer any skills training or continuing education opportunities?

In addition to factory specific training, we offer tuition assistance to our teammates and their family through Bellevue University.

Can you describe opportunities for career growth at your business?

We look to promote from within whenever possible. We have developed an apprenticeship program for technicians that are new to the business.

Can you describe your performance review process?

We perform annual performance reviews.

What type of safety training is required?

Online safety training as well as facility inspections are performed by our corporate Risk Management team.

Can you describe how Techs work with and mentor younger techs?

The apprenticeship program offers a structured path to achieve knowledge and certification. Apprentice technicians are typically paired with a Master level technician who will follow a timeline to prepare the apprentice for success.

How does your shop get involved with the local community?

Community involvement is a core belief at Sonic Automotive. Our stores are encouraged to be involved with the communities they serve.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

As a company, Sonic Automotive works with as many local high schools and technical schools as possible to promote a career in automotive repair. This includes sponsoring classrooms, doing lunch and learns, speaking with students and parents at open houses, and participating in career fairs.

Where do you see the shop in five years?

Our North Central Ford shop is in an excellent position to be a leader in the DFW area in the ever changing technical environment of auto repair because of our overall emphasis on continuing education and development of our technician team.

Is there anything else you’d like to mention about career development and community?

Our Talent Development and Training teams have earned many awards and accolades including being inducted in Training Magazine's Hall of Fame

Do you have an application form and how long does it typically take to complete?

We have an online application process that is very user friendly and should only take a few minutes to complete. In some cases, depending on which state you apply in, at the time of an interview we have the applicant complete an additional paper form.

Do you phone screen applicants before doing in-person interviews?

We usually perform a quick phone screening prior to scheduling an interview.

What do your in-person interviews entail?

The in person interview usually consists of 1-2 dealership associates conducting the interview. During both the phone interview and in-person interview the candidate is given an opportunity to ask any questions that they may have about the job, our benefits, and company culture.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We do perform background and drug tests on all applicants. A reasonably clean driving record is required. we do employ an online assessment as a tool to get to know the candidate more than just what is on their resume.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No, skills are assessed through the discovery process during the interviews

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

That depends on the quantity of applicants, but our goal is to give candidate feedback on their candidacy in a timely manner.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Once a hiring decision has been made the process takes roughly 5 business days on average to complete the drug and background checks.

Is there anything else you’d like to mention about your hiring process?

The process may be different depending on the position you are applying for

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $75,000 - $125,000/year

Ford Senior Master Certified Technician

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $65,000 - $90,000/year

Ford Master Certified Technician

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $40,000 - $60,000/year

Ford Certified Technician

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $30,000 - $80,000/year

Maintenance and light repair

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $15 - $22/hour

Apprentice technicians work with Senior Master and Master certified technician to develop skills

Health Insurance Offered
Provided by Blue Cross Blue Shield of North Carolina. 3 different plans to choose from. After one year of employment our Value plan is offered to technicians at no charge.
Dental Insurance Offered
3 different plans to choose from. Provider is Met Dental
Vision Insurance Offered
Coverage provided by VSP
Retirement Plan Offered
401k with a portion matched by the company. Fully vested after 5 years of employment.
Sick Leave Offered
Follows state guidelines
Vacation Offered
Earned on an accrual basis with a maximum earned time of 160 hours.
Paid Holidays Offered
Paid Holidays include: New Years Day Memorial Day 4th of July Labor Day Thanksgiving Day Christmas Day
ST / LT Disability Offered
Offered
Life Insurance Offered
Offered
Uniforms Offered
Uniforms rentals are provided at no charge
Other Offered
Ability to Purchase Company Stock through paycheck! Tuition Assistance for Employees and Family!! Health Savings Account! Many Partner Perks!

Shop Talk

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As a WrenchWay Top Shop, we are committed to promoting and improving technician careers!