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Under The Hood
Is the shop heated? Air conditioned?
The shop is heated & there is a large industrial fan for the hot days.
What is the size of the team I’d be working with?
We currently have 21 technicians in the shop working different shifts.
What are the shop hours and what are the shift timeframes?
The shop runs 24/7, Current openings are: Monday- Friday 2nd shift
What tools does the shop provide that are available for all technicians to use?
We provide all major tools for PM, brakes, and other major work. We also provide computers for diagnostic testing
What type of break room facility is provided?
A breakroom is on-site with vending machines, video games, a TV, a kitchenette, and full bathrooms.
How many bays does your shop have?
8 Truck Bays 6 Trailer Bays
How many repair orders do you average per month?
Consistently 800 +
What is your parts ordering process?
We have service writers who are specialists in ordering parts during the shop's working hours.
What is your policy on side work?
We do not allow any side work to be performed on NFI property.
Do you offer any skills training or continuing education opportunities?
Yes, we offer ASE Certification reimbursement and provide any training materials needed. We also have one on one mentoring with our seasoned technicians to help you develop your skills.
Can you describe opportunities for career growth at your business?
We are always promoting from within, whether it is to become a lead technician or become part of management.
Can you describe your performance review process?
Yearly reviews performed with the shop manager.
What type of safety training is required?
Monthly Safety training covering all six OHSA-required subjects and then six more NFI specific.
Can you describe how Techs work with and mentor younger techs?
We have several experienced technicians who are very good at sharing their knowledge and offer on-the-job training as needed.
How does your shop get involved with the local community?
Our shops try to be involved with any local businesses and our local transportation terminals for celebrations.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We often partner up with local high schools and tech schools for presentations and join our apprenticeship and co-op programs. We want to increase our relationships with local talent.
Where do you see the shop in five years?
We will continue to be here servicing our fleet and developing our techs.
Do you have an application form and how long does it typically take to complete?
Yes, it typically takes 3-5 minutes to complete.
Do you phone screen applicants before doing in-person interviews?
Yes, we connect you with a recruiter before connecting you with the service manager.
What do your in-person interviews entail?
The service manager will ask different questions regarding your experience and skill levels in handling different situations and tasks.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes, we perform background checks and drug screening before hiring. We do look at every candidate on an individual basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We don't usually have a written skills assessment.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Typically, it will take anywhere from 24-48 hours.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Typically it will take 19 days based on our experience, for the candidate to give notice. It can be quicker if the candidate does not need 2 weeks' notice from their current employer
Is there anything else you’d like to mention about your hiring process?
We want to make sure you are comfortable during this process. That is why we have a recruiter and Service Manager work with you to ensure all your questions are answered and you are accommodated.
A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $28 - $36/hour
Pay will be determined by experience and certifications Sign-on Bonus: $2,000
B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $28 - $36/hour
Pay will be determined by experience and certifications Sign-on Bonus: $2,000
C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $28 - $36/hour
Pay will be determined by experience and certifications Sign-on Bonus: $2,000
Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $15 - $22/hour
Pay will be determined by experience and certifications Sign-on Bonus: $2,000
- Health Insurance Offered
- A mix of different plan options
- Dental Insurance Offered
- A mix of different plan options
- Vision Insurance Offered
- A mix of different plan options
- Retirement Plan Offered
- 401(K) + company matching
- Sick Leave Offered
- Yes - PTO accrued on day 1
- Vacation Offered
- Yes - PTO accrued on day 1
- Paid Holidays Offered
- 8 days per year
- ST / LT Disability Offered
- Yes
- Life Insurance Offered
- Yes
- Uniforms Offered
- Yes, we provide
- Other Offered
- Boot Allowance Program Provide all PPE needed to perform job We maintain all major tools
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