MPI - Logistics - Technician Jobs in Massillon, OH

About Us

MPI Logistics & Service is a family owned business in Massillon, Ohio. We specialize in fleet maintenance and repair of everything from class 8 trucks to medium/light duty vehicles. We offer on road repair with a fleet of 5 service trucks as well. Our priority is quality in service and building long lasting business relationships that center around trust, prioritizing our customers needs, and unwavering dedication to quality repairs. Most importantly, we treat all the employees at MPI as family members and value each and every one of them and their opinions. They are what make this company amazing!

Photos

  • An aerial view of the class 8 truck repair location
  • MPI's general manager hard at work. He always seems to be most attentive during lunch breaks!
  • One of our mobile repair technicians servicing a local customer of MPI
  • DOT inspections became SOOO much easier with the addition multiple lifts
  • A Thermo King reefer unit getting maintenance. We keep a multitude of parts in stock for Thermo King
  • Emergency road repair, nobody likes to make that call. MPI simplifies and speeds up the process with accurate and timely repairs.
  • Customers truck that came in for a mild suspension lift with Fox shocks and helper bags in the rear and a 5th wheel hitch install.
  • Our Monday morning just got a little better! 1959 Caddy stopped by for some maintenance and A/C repairs
  • Those sure are some sweet looking tail fins! Why don't they make them like this anymore?
  • Our shop manager hard at working picking our monthly technician raffle winner.

Under The Hood

Is the shop heated? Air conditioned?

All MPI shops are heated with either radiant heating elements or natural gas heaters. MPI shops are not air conditioned. However any time throughout the year that the temperature exceeds 90 degrees, water and Gatorade is handed out to all technicians throughout the day.

What is the size of the team I’d be working with?

The Class 8 truck shops averages 7 to 10 employee's The Automotive shop averages 5 to 8 employee's The mobile repair line has 5 employee's

What are the shop hours and what are the shift timeframes?

The Class 8 truck shop has a varying start time and stop time ranging from 6 am to 8 am and ending from 3 pm to 5 pm. There is also an afternoon shift at this shop from 3 pm to 12am The automotive shop has one shift and it is from 8 am to 5 pm Monday through Friday The mobile repair has no defined shift times and can be a 24 hour a day, 7 day a week possibility with alternating "ON CALL" times

What tools does the shop provide that are available for all technicians to use?

Any specialty tool needed MPI will provide, including all software for diagnostic trouble shooting. MPI uses dealer specific software from most major brands including but not limited to Cummins, Detroit, Wabco, Meretor, GM, Ford, Dodge, International and CAT to name a few. MPI provides all necessary tools "larger then" 3/4 inch in most cases. Technicians are always encouraged to purchase their own tools, however if something is needed and our technicians don't have it, MPI will provide it.

What type of break room facility is provided?

MPI's break rooms are separated from the "normal" working space of the garage. There is an air conditioned break room at all shops. The rooms include microwaves, refrigerators, seating, sinks, and coffee/water.

How many bays does your shop have?

Class 8 truck shop has a total of 12 bays with two drive on racks Automotive shop has a total of 11 bays with 9 racks and 1 alignment machine, mounting machine and balancer

How many repair orders do you average per month?

Class 8 truck shop averages 150 repair orders a month Automotive shop averages 130 repair orders a month

What is your parts ordering process?

All parts are ordered through either the shops Service Manager who works directly with the technicians or through a service writer. All parts are either purchased dealer direct or through a national parts supplier.

What is your policy on side work?

Most of MPI technicians make repairs on their own time. MPI has no problem with this as long as those repairs are not MPI customers first and as long as the side work does not interfere with their normally scheduled shift.

Are there any other unique features of the work environment worth noting?

The most unique part of MPI is that our customer base is mostly fleet. So there is no wasted time in waiting on customer approval. We are constantly growing and adapting to what our customers needs are. With servicing multiple fleets there is never a feeling of doing the same thing over and over again. Every day is something new.

Do you offer any skills training or continuing education opportunities?

MPI currently does not offer any sort of formal training. However it is something that we are considering in the future. We have no problem in assisting with adjusting scheduling if any technician wants to further their education.

Can you describe opportunities for career growth at your business?

MPI always tries to promote from within. Being a family owned company we are small enough that hard work and dedication is easily seen and readily appreciated. Most of our senior technicians have been with the company over 5 years or more and they will be the first to tell you that they have been shown appreciation through every step of their careers with MPI.

Can you describe your performance review process?

MPI considers the performance review process to be a daily undertaking. Our shop managers and senior level techs work hand in hand every day with all of our employees. We take quality and customer satisfaction very seriously. So our performance reviews are a continuous process throughout the day to day operation.

What type of safety training is required?

MPI does not require formal safety training to begin working in either shop. However, best safety practices are at the front of all our technicians minds every day. MPI's bonus structure is based around attendance and also safety. The safety of our technicians is one of the most important, if not they most important, parts of any day here at MPI.

Can you describe how Techs work with and mentor younger techs?

Most of our senior technicians mentor less experienced technicians by having them assist on larger or more complex jobs, and in turn if the less experienced tech has a question during his or her job they typically seek out either a more experienced tech or the shop manager with their questions.

How does your shop get involved with the local community?

MPI currently works with local Habitat for Humanity and YMCA programs as well as many charitable donations to local high school sports programs and religious based programs.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

MPI uses a program called Handshake that works with national and local colleges and trade schools. It introduces students to the automotive industry and gives those students the ability to touch base with MPI and our available entry level technician positions.

Where do you see the shop in five years?

MPI is in a constant state of growth in both the Class 8 shop and the Automotive shop. Within the next couple of years we would like to sustain that growth, but most importantly to us is that we continue to service our customers with the same level of quality as they have come to know from MPI. Continuing to improve that level of customer care is our main focus for the future.

Do you have an application form and how long does it typically take to complete?

There is a formal application that needs filed out before someone can be hired. The application typically takes 5 to 10 minutes to complete

Do you phone screen applicants before doing in-person interviews?

Yes. MPI always likes to have a phone conversation first, explain the position available, let the potential new hire ask as many questions as they would like, and talk about if this is something he or she is interested in moving forward with. MPI understands we are taking time away from the potential hire's personal life and we want to make sure we are as transparent as possible during this phone call so there is no surprises.

What do your in-person interviews entail?

All in-person interviews are performed at the main office with the owner Mr.Miller, Mr.Choate from operations, and possibly the Service Manager of the potential hires perspective shop (if time allows). We always offer the potential hire to walk through the shop with Mr.Choate, meet some of the techs and get a good look at the shop so they can make an informed decision.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

MPI performs background checks on all possible hires, which includes a driving record check. MPI also requires a drug screen to be passed before hiring any potential employee.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

MPI does not perform a skills test.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

MPI will reach out to you within 24 hours in either instance. MPI believes that it is professional courtesy to let everyone know where they stand and we also understand that a potential hire might have multiple options available to them for a new position. We would never want to get in the way of someone gaining another position if we were to turn them down.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

MPI typically will interview a potential new hire within 3 to 5 business days, depending on employee's schedule and will let that person know within 24 hours after the in-person interview if we are going to offer them the position or not.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $70,000 - $80,000/year ($33.65 - $38.46/hr)

This is a hourly wage that does not include safety and attendance bonus paid monthly or the referral program bonus.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $60,000 - $70,000/year ($28.85 - $33.65/hr)

This is a hourly wage that does not include safety and attendance bonus paid monthly or the referral program bonus.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $45,000 - $60,000/year ($21.63 - $28.85/hr)

This is a hourly wage that does not include safety and attendance bonus paid monthly or the referral program bonus.

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $35,000 - $45,000/year ($16.83 - $21.63/hr)

This is a hourly wage that does not include safety and attendance bonus paid monthly or the referral program bonus.

Health Insurance Offered
MPI offers Aultcare health insurance for fulltime employee's. We offer individual, individual plus spouse, and family plans depending on our employee's needs. Cost of plans are based off of number of individuals covered.
Dental Insurance Offered
MPI offers all full time employee's dental insurance
Vision Insurance Offered
MPI offers all full time employee's vision insurance
Retirement Plan Offered
MPI offers full time employee's that have achieved "Gold Status" on their employee safety and attendance program a defined pension plan.
Sick Leave Not Offered
MPI does not currently offer any sort of sick leave.
Vacation Offered
1-4 YEARS OF SERVICE ......... 40 HOURS 5-9 YEARS OF SERVICE ......... 80 HOURS TEN OR MORE YEARS ........... 120 HOURS ADDITIONAL 40 HOURS OF PAID VACATION EVERY YEAR IF SAFETY BONUS IS ACHIEVED (see additional benefits below)
Paid Holidays Offered
We offer paid holidays for all full time employee's. They include, Christmas, New Years, Labor Day, Fourth of July, Memorial Day, and Thanksgiving.
ST / LT Disability Offered
MPI offers all full time employee's LOA and disability.
Life Insurance Offered
MPI offers life insurance to all full time employee's
Uniforms Offered
Uniforms are provided for every technician, MPI pays to launder them weekly. We use Cintas Services for our uniform needs.
Other Offered
ATTENDANCE/SAFETY BONUS PROGRAM: Monthly bonus each calendar month to employees who have no unexcused absences, no accidents requiring offsite medical attention and no property damage. $50 per calendar month, $75 per calendar quarter (three months), and $150 per calendar half year (six months) Bonus money is cumulative, so that someone with 6 months of no unexcused absences, no accidents and no property damage will receive: $50 times 6 months... $300 $75 times 2 quarters.....$150 $150 times 1 six month.....$150 So a six month total is $600 10 months of a 12 month period from 1/1 to 12/31 achieving safety bonus employee's reach "Gold Level", and receive the bonus listed above and an additional 40 hours of paid vacation time. EMPLOYEE RECRUITMENT BONUS PROGRAM: MPI has a new bonus incentive program for its employees. MPI is offering a cash bonus to its employees for their aid in recruiting possible new employees. MPI is looking for technicians for both the Automotive and the Semi truck shop with a minimum of 3 years’ experience in their perspective fields. As always, the ability to pass a drug screen and a decent driving record is a must. Please see below for bonus structure. APPLICATION SUBMITTED BY POSSIBLE HIRE: $100(QUALIFIED APPLICANTS ONLY) INTERVIEW OF THAT APPLICANT: $250 $350 TO BE PAID TO EMPLOYEE THAT REFERRED APPLICANT ON THE FOLLOWING PAY PERIOD (MAX OF 5) IF APPLICANT IS HIRED AND WORKS A MINIMUM OF 6 MOTHS WITH MPI THE EMPLOYEE RECEIVES AN ADDITIONAL $350

Shop Talk

Our shop manager Quinn picks the July technician raffle winner.