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Under The Hood
Is the shop heated? Air conditioned?
Both of our shops are heated and cooled.
What is the size of the team I’d be working with?
Our teams are usually between 3-5 team members.
What are the shop hours and what are the shift timeframes?
Shop hours are 7:30am to 5:30pm Monday through Friday and 9:00am to 2:00pm on Saturdays. Saturdays are on rotation, so a technician will usually work one every couple of months or so.
What tools does the shop provide that are available for all technicians to use?
We provide all tools needed with exception to the basic technician tools that they own. Example would be all special tools needed by the manufacturer, laptops for diagnostic, wheel balancers, tire mounting machines, brake lathes, A/C machines, fluid flush machines etc. We also supply each technician with their own chromebook to use with our DMS, Xtime, Pencilwrench and access to Ford.
What type of break room facility is provided?
We have two technician break rooms both with microwaves, fridges and dishwashers.
How many bays does your shop have?
The main shop has 21 bays including an alignment machine. The new shop has 15 bays.
How many repair orders do you average per month?
We average approximately 1200 ROs a month.
What is your parts ordering process?
Technicians are encouraged to stay in their bay. Each of them have their own computer and submit parts requests via Xtime/Inspect. And we will soon be delivering parts from the parts department to the technicians bays.
What is your policy on side work?
Side work is not allowed because of insurance liability. We do however allow techs to work on immediate family members vehicles with an RO.
Are there any other unique features of the work environment worth noting?
We are a great team! We have goals that are set, both individually and as a group. The technicians have production bonuses for both the amount of hours produced per week, and also we have a raffle based on how many times they hit their production goal daily. If the shop hits the shop goal we grill lunch for everyone.
Do you offer any skills training or continuing education opportunities?
Training is very important to us here at Montrose Ford/Nissan. We want to set people up to succeed. We lay out a path for each employee and send them to training both to build someone up and also to keep them current with the latest technologies that they will be seeing. We pay for manufacturer training both on site and off premise including : Travel, Lodging, Food, and time at class.
Can you describe opportunities for career growth at your business?
Career growth depends on the individual. We have paths for technicians which will be different from advisors. Technicians will start as line techs, with the opportunity to become senior master technicians and/or team leaders.
Can you describe your performance review process?
We perform monthly reviews where we look at the previous month to establish goals for the up coming month. It is a formal review looking at goals and commitments. Then it is an open forum for the individual to tell us what is on their mind.
What type of safety training is required?
We do not require safety training. We have an open line of communication regarding any safety concerns that the team may have and we address them.
Can you describe how Techs work with and mentor younger techs?
We run a team system in our shop. The teams are generally 3-4 man teams with a team leader. The team leader is tasked with dispatching the work to his/her team and help mentor the less experienced team members.
How does your shop get involved with the local community?
We work with the local schools to bring people into the industry.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We work with the local tech school and also the high school. High school level is usually interns and the tech school is usually part time trainees until they graduate.
Do you phone screen applicants before doing in-person interviews?
We generally will conduct a phone screening before doing an in person interview.
What do your in-person interviews entail?
Depending on the position the immediate supervisor will interview the candidate and possibly one other supervisor will sit in. Sometimes we will have multiple supervisors interview the candidate individually.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We perform a driver's license check for insurance purposes.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We do not generally perform a skill assessment before hiring.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
We will generally let the candidate know if they are hired or not within 48 hours.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
It depends but usually 2-3 days.
Is there anything else you’d like to mention about your hiring process?
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B Level Technician
Pay Range: $45,000.00 - $70,000.00/year
Ford Technician with some Ford certifications. Pay is flat rate with production bonuses.
C Level Technician
Pay Range: $35,000.00 - $45,000.00/year
Ford Technician with some Ford certifications. Pay is flat rate with production bonuses.
A Level Technician
Pay Range: $70,000.00 - $100,000.00/year
Senior Master Ford Technician. Pay is flat rate with production bonuses.
Lube Technician
Pay Range: $28,000.00 - $32,000.00/year
Some experience is preferred, but not required. Pay is hourly with production bonuses.
- Health Insurance Offered
- We offer competitive priced health insurance that also includes plans that are eligible for HSA. The dealership pays half of the cost of the insurance, the employee is responsible for the other half and any dependents. The premiums are all pre tax.
- Dental Insurance Offered
- Yes we offer employee paid Dental insurance. The coverage is also available for dependents. The premiums are all pre tax.
- Vision Insurance Offered
- Yes we offer employee paid Dental insurance. The coverage is also available for dependents. The premiums are all pre tax.
- Retirement Plan Offered
- We offer 401k plans with employer match up to 2%.
- Sick Leave Offered
- State mandated. 1 hour for every 30 hours worked up to 48 hours annually.
- Vacation Offered
- Ten days after your first year through year six, then 15 days at year seven.
- Paid Holidays Offered
- Yes, if they fall during the week and on a day that the employee would normally had worked.
- ST / LT Disability Offered
- Employee paid and offered through American Fidelity.
- Life Insurance Offered
- Employee paid and offered through American Fidelity.
- Uniforms Offered
- We provide uniforms with a monthly cleaning charge of 10 dollars.
- Other Not Offered
- Parts and service discounts for employees and immediate family members. We also offer the Ford vehicle purchase program for Ford employees.