Momentum BMW - Technician Jobs in Houston, TX

Top Shop for Technician Jobs in Houston, TX

Photos

  • Service drive in action selling CP and making customers happy.
  • Service drive full. We are the only dealer in Houston that offers "Free" oil top offs. We also do air and water and customers never have to leave their car.
  • Greeting customers at the car is how we make them happy.
  • Pre Delivery Inspections prior to the sale. Getting them ready for our customers new purchase.
  • Back shop parts counter. We have electronic estimates, state of the art pictures and videos for our customers. Parts delivered to your work area with minimum wait times.
  • Fast lane is how we get cars in and out quickly and make happy customers.
  • 3 million dollars in parts. Second largest in store inventory in the nation. The part you need we will have it and not have to wait to order it.
  • All we can say is "M3" no other words needed to describe this photo.
  • Loaner fleet- 168 loaner cars to help our customers get their cars fixed and not have transportation.
  • Giant waiting room and amenities galore. Customers love coming to our store and waiting for their vehicle to get repaired.
  • In house BDC - Business development center we want to make sure every call is answered and attended to. Our BDC handles Roadside, Teleservice, Recalls and much much more.
  • Javier Mendoza - Service Manager enjoying a burger and hot dog!
  • Marina Salazar, Loaner Agent, getting her burgers ready!
  • Fion Roberts, PDI Technician
  • Momentum BMW shop photo
  • Roberto Iglesias (left) - Service Advisor Shaffee Habhab (middle) - Service Advisor Tommy Kuranoff (right) - General Manager
  • Momentum BMW shop photo
  • Momentum BMW shop photo
  • Daniel Hinojosa, Service Advisor.
  • Edgar Cruz, Shop Foreman, grilling for our Friyay Cookout!
  • Our technician, Jason Opland, pulling into work with style in his Harley!
  • Timo Wolf and his sick 2020 R1250R.
  • Our technicians enjoying a fun game of Chess during after hours.
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Under The Hood

Is the shop heated? Air conditioned?

Yes 100% air conditioned and heated. Also have 9 HUGE industrial ceiling fans.

What is the size of the team I’d be working with?

Generally an average size is anywhere from 4-7 people per team. Working in a shop with 65 technicians.

What are the shop hours and what are the shift timeframes?

Shop hours are 7am until 7pm Monday through Friday and 8am until 4pm on Saturdays. Technicians hours are flexible depending upon team you are on. 7-4 or 8-5 or 9-6 or 10-7 Saturday rotations again vary based on the team you are working on.

What tools does the shop provide that are available for all technicians to use?

Large and small tool room for specialty tools as well as specialty equipment. All BMW and MINI manufacture required tools are provided.

What type of break room facility is provided?

Two very large break rooms maintained and cleaned hourly both with ice machines and cold water machine, refrigerator's cleaned every Saturday, Coffee and Tea readily available, plasticware and condiments also available. Three microwaves and vending machines in each room. Large screen television with cable channels. Each break room can accommodate 40 people

How many bays does your shop have?

82 Lifts, 4 programming bays, 5 flat stalls, 2 state inspection bays, 3 Hunter alignment machines,

How many repair orders do you average per month?

Average 3,100 per month with approximately 55% of that being customer pay

What is your parts ordering process?

Online request submitted through our management system. Parts are then pulled and delivered to your stall.

What is your policy on side work?

You are able to work on your personal vehicles with an open repair order and management approved signature.

Are there any other unique features of the work environment worth noting?

New facility is 250,000 sq. feet. We promote from within. We also pay all vacation and training at 1/52 last years total income rate.

Do you offer any skills training or continuing education opportunities?

In addition to factory specific training, we offer tuition assistance to our teammates and their family through Bellevue University.

Can you describe opportunities for career growth at your business?

We look to promote from within whenever possible. We have developed an apprenticeship program for technicians that are new to the business.

Can you describe your performance review process?

We perform annual performance reviews.

What type of safety training is required?

Online safety training as well as facility inspections are performed by our corporate Risk Management team.

Can you describe how Techs work with and mentor younger techs?

The apprenticeship program offers a structured path to achieve knowledge and certification. Apprentice technicians are typically paired with a Master level technician who will follow a timeline to prepare the apprentice for success.

How does your shop get involved with the local community?

Community involvement is a core belief at Sonic Automotive. Our stores are encouraged to be involved with the communities they serve.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

As a company, Sonic Automotive works with as many local high schools and technical schools as possible to promote a career in automotive repair. This includes sponsoring classrooms, doing lunch and learns, speaking with students and parents at open houses, and participating in career fairs.

Where do you see the shop in five years?

Continuous growth and thriving to grow year over year. We were Center of Excellence in 2021 and want to continue at that pace.

Is there anything else you’d like to mention about career development and community?

Our Talent Development and Training teams have earned many awards and accolades including being inducted in Training Magazine's Hall of Fame

Do you have an application form and how long does it typically take to complete?

We have an online application process that is very user friendly and should only take a few minutes to complete. In some cases, depending on which state you apply in, at the time of an interview we have the applicant complete an additional paper form.

Do you phone screen applicants before doing in-person interviews?

We usually perform a quick phone screening prior to scheduling an interview.

What do your in-person interviews entail?

The in person interview usually consists of 1-2 dealership associates conducting the interview. During both the phone interview and in-person interview the candidate is given an opportunity to ask any questions that they may have about the job, our benefits, and company culture.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We do perform background and drug tests on all applicants. A reasonably clean driving record is required. we do employ an online assessment as a tool to get to know the candidate more than just what is on their resume.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No, skills are assessed through the discovery process during the interviews

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

That depends on the quantity of applicants, but our goal is to give candidate feedback on their candidacy in a timely manner.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Once a hiring decision has been made the process takes roughly 5 business days on average to complete the drug and background checks.

Is there anything else you’d like to mention about your hiring process?

The process may be different depending on the position you are applying for

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $82,640 - $168,785/year ($39.73 - $81.15/hr)

Online and instructor led Training and vacation is paid out at 1/52 rate of average previous year pay. Longevity bonus is paid out December 15th yearly, based on scaled tenure and hours flagged for a12 month period. Team leader bonuses available as well based on position. Tuition reimbursement for eligible schools, programs and courses. Relocation assistance expenses available on case by case basis.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $51,785 - $94,360/year ($24.90 - $45.37/hr)

Online and instructor led Training and vacation is paid out at 1/52 rate of average previous year pay. Longevity bonus is paid out December 15th yearly, based on scaled tenure and hours flagged for a12 month period. Team leader bonuses available as well based on position. Tuition reimbursement for eligible schools, programs and courses. Relocation assistance expenses available on case by case basis.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $40,102 - $56,782/year ($19.28 - $27.30/hr)

Online and instructor led Training and vacation is paid out at 1/52 rate of average previous year pay. Longevity bonus is paid out December 15th yearly, based on scaled tenure and hours flagged for a12 month period. Tuition reimbursement for eligible schools, programs and courses. Relocation assistance expenses available on case by case basis.

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $40,557 - $81,768/year ($19.50 - $39.31/hr)

Online and instructor led Training and vacation is paid out at 1/52 rate of average previous year pay. Longevity bonus is paid out December 15th yearly, based on scaled tenure and hours flagged for a12 month period. Tuition reimbursement for eligible schools, programs and courses. Relocation assistance expenses available on case by case basis.

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $92,061 - $223,930/year ($44.26 - $107.66/hr)

We have an extensive 60 day training program for advisors. This training must be completed and signed off on by Fixed Operations Director with or without prior advisor experience. $8,000.00 in additional bonuses available for spiffs nd contest for the team. Factory and Vendor additional incentives also available on a monthly basis for contest. Online and instructor led Training and vacation is paid out at 1/52 rate of average previous year pay.

Service Manager
Service Managers are responsible for management and overall health of the shop. Service Managers are typically focused on running an efficient shop that meets their financial goals. Other responsibilities can include staffing, performance evaluations, and financial analysis amongst many other responsibilities.
Pay Range: $121,430 - $166,782/year ($58.38 - $80.18/hr)

Weekly night management course instructor led by Fixed Operations Director. This must be completed as ongoing service manager training. Some of the topics include extensive KPI's, Guides and measurement tools, CSI, Length on loaner cars, CSI integrity, Sonic Playbook, Exceptional customer service, Managing your department, Reading and understanding a Financial Statement, Etc. and the list goes on. You will get some boots on the ground training.

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $32,955 - $35,905/hour

Online and instructor led Training and vacation is paid out at 1/52 rate of average previous year pay. Longevity bonus is paid out December 15th yearly, based on scaled tenure and hours flagged for a12 month period. Tuition reimbursement for eligible schools, programs and courses. Relocation assistance expenses available on case by case basis. 15% CSI Bonus is also included in pay plan / not a deduction like other stores.

Collision Technician - A Level Pay Range: $120,000 - $160,000/year ($57.69 - $76.92/hr)

Flag production pay plan

Collision Technician - B Level Pay Range: $70,000 - $90,000/year ($33.65 - $43.27/hr)

Flag production pay plan

Collision Painter Pay Range: $50,000 - $80,000/year ($24.04 - $38.46/hr)

Flag production pay plan

Collision Prepper Pay Range: $30,000 - $42,000/year ($14.42 - $20.19/hr)

Flag production pay plan

Health Insurance Offered
Provided by Blue Cross Blue Shield of North Carolina. 3 different plans to choose from. After one year of employment our Value plan is offered to technicians at no charge.
Dental Insurance Offered
3 different plans to choose from. Provider is Met Dental
Vision Insurance Offered
Coverage provided by VSP
Retirement Plan Offered
401k with a portion matched by the company. Fully vested after 5 years of employment.
Sick Leave Offered
Follows state guidelines
Vacation Offered
Earned on an accrual basis with a maximum earned time of 160 hours.
Paid Holidays Offered
Paid Holidays include: New Years Day Memorial Day 4th of July Labor Day Thanksgiving Day Christmas Day
ST / LT Disability Offered
Offered
Life Insurance Offered
Offered
Uniforms Offered
Uniforms rentals are provided at no charge
Other Offered
Ability to Purchase Company Stock through paycheck! Tuition Assistance for Employees and Family!! Health Savings Account! Many Partner Perks!

Shop Talk

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Top Shop Challenge: Ongoing training is a huge part of our industry. Highlight some team members who have recently completed training programs and/or obtained certifications.

These techs completed training courses in April. Techs: Oral Johnson, Carey Blomberg, Warren Thelus, Oscar Lora, Jose Colin, and Rider Chavez.

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8

We hosted a M club Meet-and-Greet where we got to see so many beautiful, vintage, and one-of-a-kind cars.

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Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?

Our shop had a record of gross hours sold of 8,087. We sold about 405 hours a day.

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5

Technicians Milan Flajk, Danny Gonzales and Fixed Ops Director, Shawn Sharp want to give a shout out to Mike Falsone. Mike Falsone was the automotive teacher at Westbury High School who took an interest in keeping kids out of trouble by training them at his shop, Falsone Automotive. If it wasn't for Falsone's love in helping the youth, they [Sharp, Flajk, and Gonzales] wouldn't be where they are at now.

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Top Shop Challenge: Share a photo of one or more things in the shop that make you unique.

We are the only BMW dealership with a roadside van in Houston! We offer a variety of services such as jump starts, flat tire changes, mobile-friendly recalls, key initialization and many more.

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Top Shop Challenge: Let's highlight some amazing service advisors. Pick one or two of your service advisors to highlight.

Haide Rafael is the only female service advisor at Momentum BMW. She has been in the automotive industry for three years, but she has been working here for longer than that. She started working at our old location as a Barista through a third-party company. After being laid off due to the pandemic, she was offered a job within the company as a shuttle driver. Management quickly saw something special in Haide and her work ethic and started cross training her. Exceling in every position we trained her in – greeter, receptionist, extended warranty clerk, and loaner manager. Within a year of hire, we began training Haide as a service advisor. Because of all her experience, she knew what it meant to be a service advisor and what the job entailed. Haide saw a challenge in this job and knew she could handle it. She loves the idea of, “an industry where it’s mostly men working. [She] had only seen 2 women advisors in all [the] time being here. [She] wanted to be the next one to show that [women] can do the job just as good as some of the guys here, if not better.” For anyone who wants to pursue this as a career, Haide wants them to know that this is a fast paced job. You must have good time management, patience, empathy, and excellent customer service. Being able to make connections with your customers will make everything a lot easier. Most importantly, don’t be afraid to ask questions. It does not matter if it’s your peers, boss, technicians, or customer, always ask questions.