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Under The Hood
Is the shop heated? Air conditioned?
Heated shop with oversized ceiling fans
What is the size of the team I’d be working with?
10-12 Chrysler certified technicians
What are the shop hours and what are the shift timeframes?
7:30 PM - 5:30 PM
What tools does the shop provide that are available for all technicians to use?
M&L Chrysler Dodge Jeep and Ram provides specialty Mopar tools to help in assisting projects completed in a timely fashion. General tooling is provided by the Technician.
What type of break room facility is provided?
M&L Chrysler Dodge Jeep and Ram provides a lunch break room complete with a full size fridge, Microwave, Oven and stove. Tables provided for lunch breaks
How many bays does your shop have?
M&L Chrysler Dodge Jeep and Ram provides 18 stalls with lifts. 23 bays in total
How many repair orders do you average per month?
800-900 Repair Orders per month
What is your parts ordering process?
Each technician diagnosis their own vehicles once approved by customer and service advisor, The technician will order parts over the parts counter.
What is your policy on side work?
Side work is prohibited.
Are there any other unique features of the work environment worth noting?
Oversized shop with many bays and lifts. Continuously trying to provide our employees with a comfortable workspace.
Do you offer any skills training or continuing education opportunities?
M&L Chrysler Dodge Jeep and Ram provides additional education through Strayer University. As well as Mopar (Stellantis) in class and at work training
Can you describe opportunities for career growth at your business?
M&L Chrysler Dodge Jeep and Ram provides multiple positions varying in skill level. we strive to promote from within. From Lube/express tech to master tech
Can you describe your performance review process?
Weekly performance review based off hours turned and type of work dispatched, stall cleanliness and attitude.
What type of safety training is required?
2 and 4 post lift training and forklift training. All can be done here on site.
Can you describe how Techs work with and mentor younger techs?
Each of our master techs spend time with younger techs to help guide and instruct in the diagnostic process. A very hands-on process.
How does your shop get involved with the local community?
Through different charities as well as through our local community colleges and K-12
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
M&L Chrysler Dodge Jeep and Ram stays in contact with our local trade schools to help develop and recruit the best of the best.
Where do you see the shop in five years?
M&L Chrysler Dodge Jeep and Ram would like to continue to hire and develop the highest skill level techs as we pride ourselves in the highest Fixed first visit percentage in our district.
Do you have an application form and how long does it typically take to complete?
Yes, we provide an electronic application form or one you can complete at the dealership. It will take about 10-15 minutes.
Do you phone screen applicants before doing in-person interviews?
Yes, we typically like to have a phone interview before having you come out to the dealership. Just to make sure we are all on the same page before the in person interview.
What do your in-person interviews entail?
In-person interviews occur at our dealership where the potential hire will sit down with multiple management personnel. Typically the Service Manager and the shop foreman. A few basic questions are asked to find out what you are looking for in a dealership to see if we are a good match. You will have the opportunity to walk through our shop and talk to our technicians.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes. Background checks, driving record checks and drug testing are required
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
Applicants will talk with the shop foreman or lead technician and they will review different job skills with you.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Offers are made usually with 24 hours contingent on the background and drug screens.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
48-72 hours depending on background and drug screens.
A Level Technician
Pay Range: $0.00 - $40.00/hour
Per hour turned. Pay based on experience and certifications
B Level Technician
Pay Range: $0.00 - $34.00/hour
Per hour turned. Pay based on experience and certifications
C Level Technician
Pay Range: $0.00 - $26.00/hour
Per hour turned. Pay based on experience and certifications
Service Advisor
Pay Range: $36,000.00 - $100,000.00/year
Based on personal performance.
Lube Technician
Pay Range: $0.00 - $16.00/hour
Based on clock hours with an additional $2 per hour turned.
Student Tech / Apprentice
Pay Range: $0.00 - $20.00/hour
Per hour turned. Hourly paid position
- Health Insurance Offered
- •Three plan choices representing several different levels of coverage with monthly costs as low as $0 to the employee! •FREE Telemed services •Eligibility at completion of 90 days
- Dental Insurance Offered
- •Affordable pretax Dental coverages •Preventive Care (covered 100%) for Cleanings, x-rays and oral exams •Basic Repair and Treatment (deductible then 100% covered) for fillings, extractions and root canals •Major Services (deductible then 40% covered) for dentures, bridges and crowns •Eligibility at completion of 90 days
- Vision Insurance Offered
- •Affordable pretax vision coverage •Annual eye exam with a $10 copay •$150 annual allowance for eye wear frames or contacts •20% off amount over allowance (frames) •Discounts on other vision treatments such as Lasik Eye Surgery •Eligibility at completion of 90 days
- Retirement Plan Offered
- •Traditional pre-tax 401k plan with employer match •Web site access with detailed account information as well as a full array of financial educational materials •Eligibility the first day of the month following the hire date
- Sick Leave Offered
- We offer 1 week of paid time off after one year of continuious employment, 2 weeks of paid time off after three years of continuious employment and 3 weeks of paid time off after five years of continious employment.
- Vacation Offered
- We offer 1 week of paid time off after one year of continuious employment, 2 weeks of paid time off after three years of continuious employment and 3 weeks of paid time off after five years of continious employment.
- Paid Holidays Offered
- We have paid holidays. New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
- ST / LT Disability Offered
- We offer group rates for Short Term and Long Term disability.
- Life Insurance Offered
- As an employee you have a $20,000 policy on yourself paid by the company. We offer group rates for Life Insurance forself, spouse and children.
- Uniforms Offered
- We provide uniform shirts and require black pants.
- Other Offered
- -We offer a benefit for our employees to go to Strayer University for FREE! -We will reimburse line technicians for up to $150 towards a pair of work boots. With all the hours of wear and tear on them we want to make sure the techs have a quality pair of boots.
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