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Under The Hood
Is the shop heated? Air conditioned?
Yes, it's climate controlled. Central air conditioning and gas fed radiant heat
What is the size of the team I’d be working with?
25 total service employees. 6 technicians 7 technician apprentice 4 express technicians 5 advisors 3 service concierge
What are the shop hours and what are the shift timeframes?
Monday - Friday 7:30am - 6:00pm Saturday 7:30am - 12:00pm one Saturday a Month
What tools does the shop provide that are available for all technicians to use?
Specialty Tools Provided, Multiple scan tools
What type of break room facility is provided?
Very nice breakroom with sink refrigerator and a microwave. Cleaned every night .
How many bays does your shop have?
25
How many repair orders do you average per month?
900 per month
What is your parts ordering process?
Paperless inspections written up by the tech, and sent to parts then sent to service advisors for approval. Once approve it goes back to parts and will be received as soon as possible for techs to finish repairs
What is your policy on side work?
All side work performed off the clock and off premises.
Do you offer any skills training or continuing education opportunities?
We provide on-the-job training with our foreman and factory training classes. This is all paid for by the dealership
Can you describe opportunities for career growth at your business?
With 5 local dealerships in our group, we have opportunities for growth. We love to promote from within. Through hard work, and a career path, we're motivated to help our technicians achieve their career goals
Can you describe your performance review process?
Yearly performance reviews. Discussion includes performance, communications, behavior, goals, and where we can help
What type of safety training is required?
BRIEF SAFETY VIDEO
Can you describe how Techs work with and mentor younger techs?
Mentors teach them the necessary skills to be successful. We have them work together for a set period before advancing to become a Technician. Mentors will be available to answer questions, and work side-by-side when time permits
How does your shop get involved with the local community?
Our local marketing director does all of our public relations
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Yes the owners donate to local schools
Where do you see the shop in five years?
We strive to meet all of Mercedes's matrix systems. We're also always looking to put hard-working, good people around us to achieve company goals
Is there anything else you’d like to mention about career development and community?
Our Leadership is involved in employee's career progress and mental wellbeing
Do you have an application form and how long does it typically take to complete?
We have an online application process. It usually only takes a couple of minutes to fill out
Do you phone screen applicants before doing in-person interviews?
Yes, we do! More of a light gauge to see the candidate's interest level, and for them to tell me about themselves
What do your in-person interviews entail?
Usually the meeting includes the service manager, service director, and the shop foreman. We discuss the candidates' background, certifications, likes, dislikes, career paths, and what's the techs end goal
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We perform background and drug screening before hire
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No. Skill assessment is done through the interview process
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
1 to 2 days
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
2 weeks
Service Advisor
Pay Range: $60.00 - $110.00/year
Bi-weekly pay periods, and commission check paid before the 15th of the month
Lube Technician
Pay Range: $16.00 - $18.00/hour
Bi-weekly pay periods, hourly paid position
B Level Technician
Pay Range: $20.00 - $30.00/hour
Bi-weekly pay period, flat-rate payscale depending on candidates' background, and certifications
Service Manager
Pay Range: $150.00 - $240.00/year
Bi-weekly pay periods. Commission check paid by the 15th
Student Tech / Apprentice
Pay Range: $20.00 - $27.00/hour
Bi-weekly pay periods, hourly paid position
A Level Technician
Pay Range: $30.00 - $40.00/hour
Bi-weekly pay periods, flat-rate payscale depending on candidates' background, and certifications
C Level Technician
Pay Range: $16.00 - $20.00/hour
Bi weekly pay periods, flat-rate payscale depending on candidates' background, and certifications
- Health Insurance Offered
- Health insurance is provided to full-time employees and coverage is through Arkansas BlueCross BlueShield/Health Advantage. You are eligible to participate the first month following 60 days of hire.
- Dental Insurance Offered
- Dental insurance is provided to full-time employees and coverage is through Delta Dental. You are eligible to participate the first month following 60 days of hire.
- Vision Insurance Offered
- Vision insurance is provided to full-time employees and coverage is through Delta Vision. You are eligible to participate the first month following 60 days of hire.
- Retirement Plan Offered
- We partner with Raymond James to provide employees with a financial advisor concerning 401(k) plan. You are eligible to participate the first month following 60days of hire.
- Sick Leave Offered
- Paid time off (PTO) provides eligible employees with paid time away from work that can be used for vacation, personal time, or sick time.
- Vacation Offered
- Paid time off (PTO) provides eligible employees with paid time away from work that can be used for vacation, personal time, or sick time.
- Paid Holidays Offered
- Winrock Automotive Group observes the following Holidays: New Year's Day Independence Day Labor Day Thanksgiving Christmas
- ST / LT Disability Offered
- Short-term and Long-term disability benefits are through OneAmerica.
- Life Insurance Offered
- 5Star Life Insurance Company provides Group Term Life Insurance. Guaranteed issue amounts are approved for eligible employees.
- Uniforms Offered
- Uniforms are supplied by Cintas.
- Other Not Offered
- N/A
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