Meineke - Wyoming, MI - Technician Jobs in Wyoming, MI

About Us

That fact that this shop is owned by a woman sets us apart from every other shop in the area. We are extremely busy because we do excellent work and treat our customers with the respect they deserve. We stand behind all of our work with excellent warranties. We never oversell! We go after the customer's concerns and any safety items that should be addressed sooner rather than later. I'm Jennie, the owner, and am very proud of the team I have here. I am at the shop a lot and do a large portion of the selling of jobs. Customers like to see me at the front desk and will often ask for me on the phone just to make appointments (which actually drives me crazy, but will gladly put that appointment in the calendar). Brian, the manager, is great. He has an incredible amount of patience and is great at training the techs. I know all shops say this, but we truly are a family here. I have invested a lot in equipment and diagnostic tools, I have ProDemand, and Identifix, a Zeus scanner, Hunter alignment machine, and easy-to-use tire changer and balancer. Come check us out, look at our reviews on Google, reach out and let me know if you'd like more information. We're looking for 2 more techs to add to our team, hopefully one of them will be you.

Photos

  • Outside from south
  • Inside shop, straight 8 bays in a line
  • Lobby / Waiting area
  • Outside from north
  • Owner Jennie and her husband Ed meeting George Foreman at the Meineke Convention
  • Hunter Alignment Machine
  • Snap On Tire balancer and changer

Under The Hood

Is the shop heated? Air conditioned?

We're in Michigan, of course it's heated. We're in Michigan, of course it's not air conditioned.

What is the size of the team I’d be working with?

Right now I have an A tech, a B tech, a lube tech, a manger, and service advisor and myself, so small but mighty.

What are the shop hours and what are the shift timeframes?

We're open from 7:30 to 6:00. Techs arrive around 8:00 to start the day and all of them stay until 6. We are open Monday through Saturday. Saturdays we close at 3pm from Labor Day to Memorial Day, and in the summer we close at 1pm. If it is your Saturday on, you'll have a day off during the week. I am open to flex scheduling- nothing is more important than family.

What tools does the shop provide that are available for all technicians to use?

All the big tools like alignment machine, diagnostic machine, pipe bender, a/c machine, etc are all here for shop use. I have a big shop tool box that can be used, but most techs like to use their own boxes.

What type of break room facility is provided?

This is where I'm lacking- the way the shop is set up doesn't leave much room for an official break room, but there are little areas where we eat lunch and if it's not covered in snow, a nice picnic table outside.

How many bays does your shop have?

8

How many repair orders do you average per month?

We average around 400 repair orders a month

What is your parts ordering process?

Service writers find and order all the parts. We use Auto Zone, ACI, O'Reilly's, etc.

What is your policy on side work?

I have no issues when it comes to working on your own vehicles, but they need to be out of the shop before the next business day. As far as "flipping cars," I don't love it, the guys tried to do it a few times and it just caused more issues than it was worth.

Are there any other unique features of the work environment worth noting?

We all seem to get along really well. Woman owned, which is unique, and I actually know what I'm talking about when it comes to cars. I don't do the actual turning of wrenches, but I certainly do everything else that is needed.

Do you offer any skills training or continuing education opportunities?

YES! The manager, Brian, is also the trainer. He is really patient and very good at helping newer techs learn the ropes and different ways to get jobs done. I also encourage and pay for the trainings that parts stores put on, and I like the idea of sending newer techs to Garage Guru's trainings.

Can you describe opportunities for career growth at your business?

Career growth is essential. It grows in both compensation and moving up the ladder.

Can you describe your performance review process?

It's very informal- I'm more of a "correct as it happens" type owner- I seldom write anyone up. I like open dialogue and don't really wait for "performance reviews" to give an atta boy or atta girl, let's celebrate when something great happens.

What type of safety training is required?

As needed, and I provide safety glasses and ear plugs.

Can you describe how Techs work with and mentor younger techs?

I rely on Brian (manager and trainer) a lot to mentor the younger techs, but all of my techs are willing to lead and educate as needed.

How does your shop get involved with the local community?

I sponsor local school events. I'm part of the local Downtown Development Authority- we have a food truck in our parking lot during Metro Cruise.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Not yet, but it's something I would love to do.

Where do you see the shop in five years?

We broke the million dollar mark in 2021, so in 5 years I would like to see us close to two million dollar mark. I will continue to invest in equipment and training and developing a great team.

Do you have an application form and how long does it typically take to complete?

The best techs I have literally walked into my shop asking if I was hiring, and after a few minutes of talking, I hired them. I like to do all the hiring in person.

Do you phone screen applicants before doing in-person interviews?

I do have conversations with applicants on the phone just to make sure we're a good fit for each other. This is very much a two way street.

What do your in-person interviews entail?

General getting to know you questions, history, knowledge, what you like to work on, what you don't like to work on, etc.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Not really, only if needed

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No, I usually have a good idea what techs are capable of from conversation only.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Less than 24 hours

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

As quickly as possible

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $50,000 - $80,000/year ($24.04 - $38.46/hr)

A technicians are flag time. We are extremely busy and it's not unusual for our A tech to turn 50 hours of work a week in the 40 hours they are here. Efficiency is key.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $40,000 - $60,000/year ($19.23 - $28.85/hr)

B Technician can be flag time or hourly, whatever you are more comfortable with. If you are cranking the brake and suspension jobs out, you'll want to be on flag time, that's where the money is at. The more you can do, the higher the flag time rate.

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $35,000 - $80,000/year ($16.83 - $38.46/hr)

This one can be hourly or salary plus commission. We have goals we like to meet every week and base bonuses off of that. Need to be able to explain vehicle problems at a lower level. No prior automotive knowledge needed. Excellent customer service and computer knowledge is helpful.

Health Insurance Not Offered
Dental Insurance Not Offered
Vision Insurance Not Offered
Retirement Plan Offered
Matching 401K
Sick Leave Offered
Provided within reason. COVID has really thrown us all for a loop so I help where I can, but can't afford to have someone out for 3 weeks at a time and still continue to pay them.
Vacation Offered
1 week earned after 6 months, 2 weeks earned after one year
Paid Holidays Offered
If the week is shortened to less than 5 days, holidays are paid.
ST / LT Disability Not Offered
Life Insurance Not Offered
Uniforms Offered
Every technician gets shirts, pants, and jackets that are changed out weekly. Service writers get shirts.
Other Offered
What we lack in health insurance we make up for in other ways. I pay very well and have an excellent workman's comp company so if, God forbid, something happens here, you are well taken care of. However, our safety record is great. I let employees buy parts for their own vehicles through my parts accounts and I do a payroll deduct weekly at a low amount until they are paid for. I let techs use the shop after hours to work on their own cars if needed. We are open 6 days a week, but everyone only works 5. We rotate Saturdays off, so if it is your Saturday on, you'll have a day off during the week, which is actually really nice. Short days on Saturday, only until 3 during the winter and close at 1 in the summer.

Shop Talk

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