About Us

Master Fleet has been in business over 35 years and is a heavy equipment maintenance solutions provider. Our origins can be traced back to Fox Midwest which was a Green Bay, WI based regional carrier. Over time, Master Fleet separated from Fox Midwest and began doing business as a stand-alone, for-hire trucking maintenance provider with locations in Green Bay, Neenah, and Milwaukee, WI. From these humble roots, Master Fleet has evolved to a maintenance service provider that has a tremendous set of capabilities.

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Under The Hood

Is the shop heated? Air conditioned?

Heated.

What is the size of the team I’d be working with?

Our teams average about 4 per team, the shop is 20+ technicians strong with multiple service advisors, billing support and managers.

What are the shop hours and what are the shift timeframes?

Our Caledonia shop offer first and second shifts. 8 hour and 10 hours shifts. As well as flexible week and weekend hours.

What tools does the shop provide that are available for all technicians to use?

There are a variety of "shop tools" provided for you. Too many to list!

What type of break room facility is provided?

The breakroom is on the upper level of the facility over looking the trailer shop, we offer a fridge for your lunch, vending machines with snacks and beverages.

How many bays does your shop have?

How many repair orders do you average per month?

350

What is your parts ordering process?

Technicians work directly with the parts team to order parts and/or pull from the onsite inventory.

What is your policy on side work?

You have skills and we recognize that. All we ask is that you are respectful in separating that from your work day with Masterfleet.

Do you offer any skills training or continuing education opportunities?

Masterfleet takes pride in our development plan process and training opportunities for all of our employees, paid for by us! We also offer tuition reimbursement after one year of employment, should you like to pursue additional education.

Can you describe opportunities for career growth at your business?

Through your development plan we work together to figure out what path you want to take. Technician to Service Advisor, Lead Technician to Foreman or Foreman to Manager, we will work with you to get you the training and mentorships you need to reach your career goals.

Can you describe your performance review process?

It's our job to make sure you know exactly where you are at throughout your career with Masterfleet. We meet with you monthly or quarterly to make sure you have all the tools and training you need to hit your performance and salary goals.

What type of safety training is required?

Nothing is required to start with Masterfleet. We will train you on all the safety protocols you will need to be successful in your job and safe in your work space.

Can you describe how Techs work with and mentor younger techs?

We pair our newer technicians with seasoned technicians based on the experience level, willingness to learn and drive.

How does your shop get involved with the local community?

We have a Community Committee that works to provide several charitable options annually.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Yes! We have solid partnerships with local high schools to attract the next generation of technicians.

Where do you see the shop in five years?

Our goals in the short term are to see this shop with over 25 technicians, starting 3rd shift and focused on creating a customer experience that continues to grow our businesses.

Do you have an application form and how long does it typically take to complete?

Yes, we do have an application form easily filled out on our website at masterfleet.com/careers or you can find all of our posting on indeed.com. It's as easy as filling in some basic info or sending us a resume with your info.

Do you phone screen applicants before doing in-person interviews?

Yes we do, it's usually a 5 minute conversation that results in an in person interview set up directly by our hiring managers.

What do your in-person interviews entail?

You can expect to spend 30-60 minutes with the hiring manager. This will entail, a conversation about your skills, what Masterfleet has to offer you and in most cases a shop tour.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Yes! We do ask you to fill out a culture assessment during the application process. You can expect that link to comes directly from our assessment provider. Then upon offer, we send a link for the background screen and we will connect with you to schedule the drug screen.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We talk with you about your skill set in the interview. There is not a "formal' skill assessment.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

We are averaging 1-3 days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

We are averaging 15 days.

Service Advisor Pay Range: $45,000 - $70,000/year ($21.63 - $33.65/hr)

Pay is truly based on the conversation we have when we interview you! This role is customer and technician facing and requires lots of communication and interaction to be successful. This role has a quarterly bonus plan as well.

Service Manager Pay Range: $75,000 - $110,000/year

Pay is truly based on the conversation we have when we interview you! As an SCM you can expect a solid bonus plan based on shop profitability..

Student Tech / Apprentice Pay Range: $17 - $20/hour

With a solid work effort you can expect to move quickly up in your pay. This role has a monthly efficiency bonus program as well.

Diesel Technician I Pay Range: $21 - $24/hour ($0.01 - $0.01/hr)