Master Fleet, LLC - Milwaukee - Technician Jobs in Caledonia, WI

Top Shop for Technician Jobs in Caledonia, WI


  • Master Fleet, LLC - Milwaukee shop photo
  • Master Fleet, LLC - Milwaukee shop photo
  • Master Fleet, LLC - Milwaukee shop photo
  • Master Fleet, LLC - Milwaukee shop photo
  • Master Fleet, LLC - Milwaukee shop photo
  • Master Fleet, LLC - Milwaukee shop photo
  • Master Fleet, LLC - Milwaukee shop photo
  • Master Fleet, LLC - Milwaukee shop photo
  • Master Fleet, LLC - Milwaukee shop photo
  • Master Fleet, LLC - Milwaukee shop photo

Under The Hood

Is the shop heated? Air conditioned?


What is the size of the team I’d be working with?

Our teams average about 4 per team, the shop is 20+ technicians strong with multiple service advisors, billing support and managers.

What are the shop hours and what are the shift timeframes?

Our Caledonia shop offer first and second shifts. 8 hour and 10 hours shifts. As well as flexible week and weekend hours.

What tools does the shop provide that are available for all technicians to use?

There are a variety of "shop tools" provided for you. Too many to list!

What type of break room facility is provided?

The breakroom is on the upper level of the facility over looking the trailer shop, we offer a fridge for your lunch, vending machines with snacks and beverages.

How many bays does your shop have?


How many repair orders do you average per month?


What is your parts ordering process?

Technicians work directly with the parts team to order parts and/or pull from the onsite inventory.

What is your policy on side work?

You have skills and we recognize that. All we ask is that you are respectful in separating that from your work day with Masterfleet.

Do you offer any skills training or continuing education opportunities?

Masterfleet takes pride in our development plan process and training opportunities for all of our employees, paid for by us! We also offer tuition reimbursement after one year of employment, should you like to pursue additional education.

Can you describe opportunities for career growth at your business?

Through your development plan we work together to figure out what path you want to take. Technician to Service Advisor, Lead Technician to Foreman or Foreman to Manager, we will work with you to get you the training and mentorships you need to reach your career goals.

Can you describe your performance review process?

It's our job to make sure you know exactly where you are at throughout your career with Masterfleet. We meet with you monthly or quarterly to make sure you have all the tools and training you need to hit your performance and salary goals.

What type of safety training is required?

Nothing is required to start with Masterfleet. We will train you on all the safety protocols you will need to be successful in your job and safe in your work space.

Can you describe how Techs work with and mentor younger techs?

We pair our newer technicians with seasoned technicians based on the experience level, willingness to learn and drive.

How does your shop get involved with the local community?

We have a Community Committee that works to provide several charitable options annually.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Yes! We have solid partnerships with local high schools to attract the next generation of technicians.

Where do you see the shop in five years?

Our goals in the short term are to see this shop with over 25 technicians, starting 3rd shift and focused on creating a customer experience that continues to grow our businesses.

Do you have an application form and how long does it typically take to complete?

Yes, we do have an application form easily filled out on our website at or you can find all of our posting on It's as easy as filling in some basic info or sending us a resume with your info.

Do you phone screen applicants before doing in-person interviews?

Yes we do, it's usually a 5 minute conversation that results in an in person interview set up directly by our hiring managers.

What do your in-person interviews entail?

You can expect to spend 30-60 minutes with the hiring manager. This will entail, a conversation about your skills, what Masterfleet has to offer you and in most cases a shop tour.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Yes! We do ask you to fill out a culture assessment during the application process. You can expect that link to comes directly from our assessment provider. Then upon offer, we send a link for the background screen and we will connect with you to schedule the drug screen.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We talk with you about your skill set in the interview. There is not a "formal' skill assessment.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

We are averaging 1-3 days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

We are averaging 15 days.

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $45,000 - $70,000/year ($21.63 - $33.65/hr)

Pay is truly based on the conversation we have when we interview you! This role is customer and technician facing and requires lots of communication and interaction to be successful. This role has a quarterly bonus plan as well.

Service Manager
Service Managers are responsible for management and overall health of the shop. Service Managers are typically focused on running an efficient shop that meets their financial goals. Other responsibilities can include staffing, performance evaluations, and financial analysis amongst many other responsibilities.
Pay Range: $75,000 - $110,000/year

Pay is truly based on the conversation we have when we interview you! As an SCM you can expect a solid bonus plan based on shop profitability..

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $17 - $20/hour

With a solid work effort you can expect to move quickly up in your pay. This role has a monthly efficiency bonus program as well.

Diesel Technician I Pay Range: $21 - $24/hour ($0.01 - $0.01/hr)

This role has a solid, easily attainable efficiently bonus program with it.

Diesel Technician II Pay Range: $25 - $30/hour

This role has a solid, easily attainable efficiently bonus program with it.

Diesel Technician III Pay Range: $31 - $39/hour

This role has a solid, easily attainable efficiently bonus program with it.

Trailer Technician I Pay Range: $21 - $25/hour

This role has a solid, easily attainable efficiently bonus program with it.

Trailer Technician II Pay Range: $26 - $29/hour

This role has a solid, easily attainable efficiently bonus program with it.

Health Insurance Offered
Up to 70% premiums employer paid, based on eligibility.
Dental Insurance Offered
Preventative services covered 100% Basic Services covered at 80%
Vision Insurance Offered
Vision exam covered in full. Frames up to $130 and Contact Lens up to $120
Retirement Plan Offered
401 K plan with Employer Match: 1% of your 401K deferral matched 100%. Next 4% matched at $.50 on the dollar.
Sick Leave Offered
We've combined all our Paid Time Off in ONE PTO Bucket for you to use as you need to.
Vacation Offered
40 hours upon hire! 80 hours at 1 year and up to 6 weeks PTO at 20 years!
Paid Holidays Offered
6 Paid Holidays
ST / LT Disability Offered
Short Term Disability is an employee paid benefit and Long Term Disability is paid for my Masterfleet!
Life Insurance Offered
$25K Life Policy paid for by us! With the option to buy more at an affordable rate.
Uniforms Offered
Uniforms and/or logo apparel provided for ALL employees!
Other Offered
Health Savings Account (HSA) Wellness Programs: 1. Earn up to $175 per year with FitLyfe program 2. Earn $1085 per year with UHC Motion program Milestone Anniversary Rewards Birthday Rewards Safety Shoe and Tool Allowance

Monthly Poll Question

Answer a poll question for a chance to win $500 plus $500 for a local High School.

Shop Talk

Top Shop Challenge: Industry surveys show most shops don't do a great job with onboarding new employees. What can a new technician expect during their first week at your shop?

During their first week at Master Fleet, a new technician can expect to go through a comprehensive orientation and training process designed to help them acclimate to the company's culture, policies, and procedures while gaining hands-on experience in their role as a technician. Here's what a new technician might experience during their first week: Welcome and Introduction: On the first day, new technicians will likely receive a warm welcome from their colleagues and management. They'll be introduced to the team and provided with an overview of the company's history, mission, and values. Safety Training: Safety is paramount in the maintenance and repair of heavy-duty vehicles. New technicians can expect to receive thorough safety training, including proper handling of tools and equipment, safety protocols, and an overview of the company's safety policies. Company Policies and Procedures: Technicians will learn about Master Fleet's policies and procedures, including timekeeping, attendance, and reporting. This may also include information about benefits and HR-related matters. Technical Training: New technicians will receive training on the specific equipment they'll be working with. This might involve instruction on diagnostic tools, software systems, and repair techniques. They may shadow experienced technicians to gain practical knowledge. Tools and Equipment Familiarization: Technicians will become acquainted with the tools and equipment they'll be using in their daily work. This includes learning how to properly use, maintain, and store tools and equipment. Hands-On Work: Depending on their level of experience, new technicians may start working on simple tasks under supervision. This could include basic inspections, routine maintenance, or assisting with more complex repairs. Team Collaboration: New technicians will be encouraged to collaborate with their team members. They will learn how to communicate effectively, seek help when needed, and work together to solve problems. Progress Review: Towards the end of the first week, there may be a review of the technician's progress and initial performance assessment. Feedback and guidance will be provided to help them improve and succeed in their role. Q&A and Support: Throughout the week, new technicians should feel comfortable asking questions and seeking clarification on any aspect of their job or the company. They will receive ongoing support and mentorship. Company Culture and Values: New technicians will gain an understanding of the company's culture and values, emphasizing the importance of integrity, customer service, and a commitment to excellence. Master Fleet prioritizes safety, training, and a welcoming atmosphere to help new technicians succeed and become valuable members of the team.

Open post


Top Shop Challenge: Over the years, technicians have had some consistent complaints about the industry. WrenchWay is seeing more and more shops proactively address these issues and come up with solutions. What is one area where your shop has solved a common technician career complaint?

At our shop, we have successfully addressed a common technician career complaint related to work-life balance. Technicians often face long working hours and irregular schedules, which can lead to burnout and negatively impact their personal lives. To solve this issue, we implemented a flexible work schedule and a focus on work-life balance. Here's how we achieved this: Flexible Scheduling: We introduced a flexible work schedule that allows technicians to have more control over their working hours. They can choose from different shift options, including day shifts, evening shifts, and even compressed workweeks. This gives them the opportunity to balance work commitments with personal and family responsibilities. Reduced Overtime: We actively manage and minimize overtime hours to avoid excessive workload and fatigue. By optimizing our staffing levels and workflow, we can handle the workload more efficiently and reduce the need for technicians to work extended hours regularly. Employee Assistance Program (EAP): We offer an EAP that provides resources and support to technicians dealing with personal or work-related challenges. This includes counseling services and referrals to external support networks, helping them manage stress and personal issues more effectively. Team Collaboration: We foster a culture of teamwork and collaboration, where technicians support each other during peak work periods. This helps in distributing the workload and prevents any one individual from being overwhelmed. Regular Check-ins: Our management conducts regular check-ins with technicians to assess their well-being, job satisfaction, and work-life balance. This feedback loop allows us to identify and address any emerging concerns promptly.