Photos
Under The Hood
Is the shop heated? Air conditioned?
The shop is heated in the winter by large overhead heaters and in the summer, there is large overhead fans to cool things down. Summer temperatures in Pocatello average from 81 to 92 degrees Fahrenheit.
What is the size of the team I’d be working with?
Our teams are 3-4 people to one service advisor.
What are the shop hours and what are the shift timeframes?
Shop hours Monday thru Friday is 8am to 5pm and Saturday is 8am to 4pm.
What tools does the shop provide that are available for all technicians to use?
The shop has all the recommended factory tools for the OEM requirements. The building has built in toolboxes in each bay. Techs are required to have their own tools.
What type of break room facility is provided?
The break room has a table, fridge, microwave, convection oven, sink, counter space, and plenty of seats.
How many bays does your shop have?
The shop has 2 express lube bays, an alignment rack, 11 working bays, and one set of portable lifts that are rated for 14000 lbs that can be moved anywhere for any large vehicles.
How many repair orders do you average per month?
The shop will write between 600 to 650 repair orders in a month and there is room to grow.
What is your parts ordering process?
The shop uses the Mopar Wi advisor tool to electronically send recommendations and approvals for the parts department.
What is your policy on side work?
We do not allow side work to be done on site as it is an insurance issue.
Are there any other unique features of the work environment worth noting?
Working in Lithia of Pocatello we have a great team that is honest and trustworthy.
Do you offer any skills training or continuing education opportunities?
Shop pays for completed and passed ASEs. Shop pays for MFG training both on site and off premise including : Travel, Lodging, Food, and time at class.
Can you describe opportunities for career growth at your business?
Our mission statement is Growth Powered By People! How far you go depends on you and your drive. We have had many techs become service managers and service managers become fixed operations directors and even general managers!
Can you describe your performance review process?
Performance Reviews are each done at service manager's discretion.
What type of safety training is required?
Monthly safety meetings. On-line safety training at hire. Safety committee on site.
Can you describe how Techs work with and mentor younger techs?
Our senior technicians are afforded the opportunity to mentor new and upcoming techs.
How does your shop get involved with the local community?
All Lithia stores are very involved in community events. Lithia Motors Inc. has great national community involvement including Lithia 4 Kids.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Our local stores and national recruiters are very involved with local High School vocational programs . Lithia Motors Inc. is a preferred employer at all national vocational schools.
Where do you see the shop in five years?
YOY growth has been incredible and projected to continue through the next 5 years. We are also implementing on-line service and sales through our new Driveway division!
Is there anything else you’d like to mention about career development and community?
Our Growth Powered By People mission provides a chance for you to further your career as far as you want without obstacles. Do the work and move on up!
Do you have an application form and how long does it typically take to complete?
We do have an online application and it usually takes less than 20 minutes to complete.
Do you phone screen applicants before doing in-person interviews?
Applicants are phone screened by a recruiter and then an in person or phone interview is scheduled with the service manager.
What do your in-person interviews entail?
One on one question and answer with the service manager and shop foreman if available.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Assessments may be conducted prior to offer. Background, MVR and Drug Screens are conducted after offer and with hire being contingent to outcome.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
There are some assessments that are performed on line.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
We try to keep in contact with our candidates and a rejection or offer is usually made within a week.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Depending on the number of applicants it usually takes less than a week.
C Level Technician
Pay Range: $20.00 - $28.00/hour
With great benefits. Paid by flat rate hours.
A Level Technician
Pay Range: $35.00 - $38.00/hour
Level A technician $3000 to $5000 sign on bonus. With great benefits. Paid by flat rate hours.
B Level Technician
Pay Range: $28.00 - $32.00/hour
With great benefits. Paid by flat rate hours.
Service Advisor
Pay Range: $50,000.00 - $70,000.00/year
With great benefits. Paid by commission and base pay. See Service Manager for more details.
Student Tech / Apprentice
Pay Range: $15.00 - $20.00/hour
Willing to work with Student schedules. Paid by flat rate hours.
Lube Technician
Pay Range: $15.00 - $18.00/hour
With great benefits. Lube technicians are started out being paid hourly and can move up flat rate hourly pay.
- Health Insurance Offered
- Health Insurance offered and policy can be customized by employee
- Dental Insurance Offered
- Dental Insurance offered
- Vision Insurance Offered
- Vision insurance offered
- Retirement Plan Offered
- 401k with company participation. Employee Stock Purchase Program
- Sick Leave Offered
- Sick Leave is built into PTO Plan.
- Vacation Offered
- PTO offered: After 1 year of service: 40 Hours After 2 years of service: 80 Hours each anniversary date After 7 years of service: 120 Hours each anniversary date
- Paid Holidays Offered
- Most major holidays offered
- ST / LT Disability Offered
- ST/LT disability offered.
- Life Insurance Offered
- First $10,000 paid by company.
- Uniforms Offered
- Uniforms and laundry service offered.
- Other Offered
- Generous employee discounts on vehicle purchases, leases, parts, and service contracts.
