Kia of Streetsboro - Technician Jobs in Streetsboro, OH

About Us

Kia of Streetsboro is one of the fastest growing dealership in northeast Ohio. A growing Service and Parts department expanding to handle the communities needs as Kia becomes one of the leading brands in the area.

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Under The Hood

Is the shop heated? Air conditioned?

The shop is heated but not air conditioned. We do have good air flow through the shop and have fans that help circulate air throughout the day.

What is the size of the team I’d be working with?

At full capacity we have 12 technicians on site and three to four advisors.

What are the shop hours and what are the shift timeframes?

We are open from 7:30am to 6:00pm during the week and 8:00am to 3:00pm on weekends

What tools does the shop provide that are available for all technicians to use?

The shop provides special service tools from Kia along with all the normal equipment needed to repair vehicles. Individuals are responsible for their own tools and box.

What type of break room facility is provided?

We have a breakroom with sink and microwave with plenty of seating for staff.

How many bays does your shop have?

12 bays

How many repair orders do you average per month?

1000

What is your parts ordering process?

We use xtime Inspect to communicate between technicians, advisors and parts.

What is your policy on side work?

Side work is not allowed on site due to insurance reasons

Do you offer any skills training or continuing education opportunities?

We offer the Matrix program for our on boarding technicians and offer continued on site education.

Can you describe opportunities for career growth at your business?

Technicians can move up from lube tech to master tech with available Kia training and onsite training with master tech. Advisors can be advanced to different management positions throughout the company.

Can you describe your performance review process?

Reviews are perform once a year with the employee reviewing themselves and then with their manager.

What type of safety training is required?

All needed safety training is performed in dealership.

Can you describe how Techs work with and mentor younger techs?

Master technician works with younger techs to help develop their skills. Master technician is also available to guide all technicians with needed diagnostics.

How does your shop get involved with the local community?

We support our school system academically and through the sports programs.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We are involved with the technical schools in the area and have a member of our management team on the oversight committee.

Where do you see the shop in five years?

We are a growing shop that has seen incredible growth in the last year and see no reason for the growth not to continue. Our goal is to continue our 40% growth year over year this year and 10-15% growth for the next 5 years.

Do you have an application form and how long does it typically take to complete?

We have a paper app, and a online app through the website. It usually takes 10 to 15 minutes.

Do you phone screen applicants before doing in-person interviews?

Yes, sometimes we do ask questions over the phone before the in person interview.

What do your in-person interviews entail?

The candidate will go to the dealership, and meet with the Service Manager and or Manager for that position.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We do background checks

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No we do not

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

It can take anywhere from 5 days to 30 days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

The entire process takes about 10 days on average from the time that the application is turned in to the time that the candidate would receive information on the status.

Is there anything else you’d like to mention about your hiring process?

no

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $87,000 - $106,000/year

Hourly rate provided, displayed is the annual range

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $68,000 - $87,000/year

Hourly rate provided, displayed is the annual range

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $30,000 - $48,000/year

Hourly rate provided, displayed is the annual range

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $30,000 - $48,000/year

Hourly rate provided, displayed is the annual range

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $68,000 - $72,000/year

Hourly rate provided, displayed is the annual range

Service Manager
Service Managers are responsible for management and overall health of the shop. Service Managers are typically focused on running an efficient shop that meets their financial goals. Other responsibilities can include staffing, performance evaluations, and financial analysis amongst many other responsibilities.
Pay Range: $80,000 - $120,000/year

Hourly rate provided, displayed is the annual range

Health Insurance Offered
Do we offer it – Medical, Dental, Vision – provided life insurance policy – optional additional life insurance, spousal insurance, child insurance – optional accident plan – optional short term disability When are they eligible – 1st of the month following their first full 30 days of employment how much of it do they get - varies Who is it through – Anthem/Lincoln How much does it cost - varies Any other special perks, details, or notes that will help attract talent Employee discounts etc. There will be a separate profile for each store, please advise if any locations offer unique benefits accordingly
Dental Insurance Offered
Do we offer – Medical, Dental, Vision – provided life insurance policy – optional additional life insurance, spousal insurance, child insurance – optional accident plan – optional short-term disability When are they eligible – 1st of the month following their first full 30 days of employment how much of it do they get - varies Who is it through – Anthem/Lincoln How much does it cost - varies Any other special perks, details, or notes that will help attract talent Employee discounts ect. There will be a separate profile for each store, please advise if any locations offer unique benefits accordingly
Vision Insurance Offered
Do we offer it – Medical, Dental, Vision – provided life insurance policy – optional additional life insurance, spousal insurance, child insurance – optional accident plan – optional short term disability When are they eligible – 1st of the month following their first full 30 days of employment how much of it do they get - varies Who is it through – Anthem/Lincoln How much does it cost - varies Any other special perks, details, or notes that will help attract talent Employee discounts ect. There will be a separate profile for each store, please advise if any locations offer unique benefits accordingly
Retirement Plan Offered
We now have a 401 K plan with a match from the company
Sick Leave Offered
After one year with the company
Vacation Offered
After one year with the company
Paid Holidays Offered
After 60 days with the company
ST / LT Disability Offered
Do we offer it – Medical, Dental, Vision – provided life insurance policy – optional additional life insurance, spousal insurance, child insurance – optional accident plan – optional short term disability When are they eligible – 1st of the month following their first full 30 days of employment how much of it do they get - varies Who is it through – Anthem/Lincoln How much does it cost - varies Any other special perks, details, or notes that will help attract talent Employee discounts ect. There will be a separate profile for each store, please advise if any locations offer unique benefits accordingly
Life Insurance Offered
Do we offer it – Medical, Dental, Vision – provided life insurance policy – optional additional life insurance, spousal insurance, child insurance – optional accident plan – optional short term disability When are they eligible – 1st of the month following their first full 30 days of employment how much of it do they get - varies Who is it through – Anthem/Lincoln How much does it cost - varies Any other special perks, details, or notes that will help attract talent Employee discounts ect. There will be a separate profile for each store, please advise if any locations offer unique benefits accordingly
Uniforms Offered
We order the uniforms on day one
Other Not Offered

Shop Talk

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