Jaguar Land Rover Tulsa - Technician Jobs in Tulsa, OK

About Us

Jaguar Land Rover Tulsa is part of the Don Thornton Automotive Group and we have been serving customers in Tulsa since 2001. We're family owned and operated and our other franchises include Cadillac, Audi, Lexus and VW. Our people are the best in the industry and we have developed a culture of developing our team and taking care our customers while allowing for a positive work/life balance. We're all family here and we treat each other as such.

Photos

  • Service Advisors station
  • Parts Department
  • Breakroom 1
  • Breakroom 2
  • Mission Statement
  • DTAG
  • Service Drive
  • Our Motto

Under The Hood

Is the shop heated? Air conditioned?

Yes, the entire shop is both heated and air conditioned.

What is the size of the team I’d be working with?

15 employees are in our Service Department and the entire dealership has 35 employees.

What are the shop hours and what are the shift timeframes?

7am to 6pm, Monday through Friday, 8am to 2pm Saturdays and closed on Sundays. We have both 5 day a week and 4 day a week shifts available.

What tools does the shop provide that are available for all technicians to use?

We provide a basic tool set and any factory required special tools.

What type of break room facility is provided?

We have an up to date and clean break room. Fridge, microwave and vending machines.

How many bays does your shop have?

14

How many repair orders do you average per month?

389

What is your parts ordering process?

We use xTime for our entire process.

What is your policy on side work?

Not allowed.

Are there any other unique features of the work environment worth noting?

No

Do you offer any skills training or continuing education opportunities?

Yes we do.

Can you describe opportunities for career growth at your business?

As part of the Don Thornton Automotive Group, we strive to help our employees achieve their full potential. We promote from within and employees can advance their careers in any of our stores.

Can you describe your performance review process?

We provide daily coaching and feedback with more formalized meetings twice per year.

What type of safety training is required?

That varies with the position but is all done in house.

Can you describe how Techs work with and mentor younger techs?

We have a shop foreman along with some very advanced technicians that help to train and diagnose difficult repairs. Our culture is to help other members of our team when they need it.

How does your shop get involved with the local community?

As part of the Don Thornton Automotive Group, we are involved in a number of different organizations. At Jaguar Land Rover Tulsa, we have events that cater to off-roading and helping people learn what their vehicles can do.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We work with local tech schools who work with the high schools.

Where do you see the shop in five years?

We've experienced tremendous growth and expect to continue on that path.

Is there anything else you’d like to mention about career development and community?

We are very engaged with our community and technical schools.

Do you have an application form and how long does it typically take to complete?

Yes, we have an online application that takes approximately 10 minutes to fill out.

Do you phone screen applicants before doing in-person interviews?

Yes, phone screens are completed on all applicants.

What do your in-person interviews entail?

Introduction, followed up with general knowledge questions about the job.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Yes, we perform a drug test and criminal background check.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

Skills assessments are not required

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

1 week.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

As quick as a couple of days, up to 2 weeks.

Is there anything else you’d like to mention about your hiring process?

no

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $72,800 - $124,800/year ($35.00 - $60.00/hr)

Our A Level Technicians are highly skilled employees and leaders within our Service Department. Their earnings are driven by the amount of work produced and are highly compensated. They have high level training with Jaguar Land Rover and are experts in their field.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $52,000 - $72,800/year ($25.00 - $35.00/hr)

Our B Level Technicians continue both in dealership and Jaguar Land Rover training programs. They are working on advanced diagnostic system and complete most repairs. They are progressing through their career path with the goal of becoming a A Level Technician.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $37,440 - $52,000/year ($18.00 - $25.00/hr)

Our C Level Technicians are enrolled in Jaguar Land Rover training programs and are in their early stages of becoming highly trained and skilled technicians. They have a clear career path and will receive in dealership training along with training at Jaguar Land Rover facilities throughout the US.

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $31,200 - $41,600/year ($15.00 - $20.00/hr)

Our Lube Technician role is an entry level position that we use to introduce employees to service department operations. Once in this role, an employee will be put on a career path to develop into a full Service Technician.

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $15 - $20/hour

Our Technician Apprentice role is an entry level position that we use to introduce employees to service department operations. Once in this role, an employee will be put on a career path to develop into a full Service Technician.

Health Insurance Offered
Available on the 1st of the month following 60 days Your medical insurance is with Blue Cross Blue Shield of Oklahoma and two PPO plans are available. $4,000 or $2,000 deductible. Zero Card: When you need a surgery, diagnostic test, lab service, or even a prescription refill, just give Zero Card a call. Their Personal Health Assistant will take care of details, and you pay $0. (this benefit is only available if you purchase health coverage)
Dental Insurance Offered
Available on the 1st of the month following 60 days Guardian DPPO This plan offers you the freedom and flexibility to use the dentist of your choice .However, you will maximize your benefits and reduce your out-of-pocket costs if you choose a dentist who participates in the Guardian network.
Vision Insurance Offered
Available on the 1st of the month following 60 days he Guardian vision plan gives you the freedom to seek care from the provider of your choice. However, you will maximize your benefits and reduce your out-of-pocket costs if you choose a provider who participates in the Guardian network.
Retirement Plan Offered
Employee contributions available on the 1st of the month following 60 days of employment and at a minimum 21 years of age. The Company will match 50% up to 4% of your gross wages on the 1st of the month following one year of active service. Your contributions are with your pre-tax dollars. Our Plan is with The Trust Company of Oklahoma and is available on-line to you with pin number access.
Sick Leave Offered
1st of the month following 60 days = 3 days sick leave
Vacation Offered
Paid Time Off (PTO) After One Year Service : 1 week After Two Years’ Service: 2 week
Paid Holidays Offered
The following 6 holidays available after 90 days of employment. New Year's Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day
ST / LT Disability Offered
Voluntary Short-Term Disability Provided at a group rate through Guardian. Available on the 1st of the month following 60 days of employment. Benefit Percentage 60% Weekly Benefit Maximum $1,385 Benefits begin after 7th day of disability Maximum benefit duration is 25 weeks Long-Term Disability(Company paid) available after 6 months of employment this benefit is provided at NO COST to you through Guardian.
Life Insurance Offered
Basic Life/AD&D (Company-paid) Available after 6 months of employment. This benefit is provided at NO COST to you through Guardian. Benefit Amount $50,000 Supplemental Life/AD&D (Employee-paid) If you determine you need more than the basic coverage, you may purchase additional coverage through Guardian for yourself and your eligible family members. Benefit Option Guaranteed Issue for employee* $100,000 Employee Coverage up to $500,000 or 5x yearly Spouse Coverage up to $100,000 guaranteed issue* $25,000 Child(ren) 14 days to 6 months $250; 6 months to age 26 up to $10,000 guaranteed issue* $10,000
Uniforms Offered
Company paid
Other Offered
Critical Illness Insurance. Available on the 1st of the month following 60 days. Options are a $5,000/$10,000/$20,000 benefit payable to use as needed should you be diagnosed with one of several critical illnesses. Savings Plan Available on 1st day of employment. You may put aside a dollar amount of your choice to be deducted from each pay check as your own personal piggy bank at no cost to you. The money will be returned to you during the week of December! Direct Deposit

Shop Talk

play graphic

This shop has not yet added any Shop Talk videos.