Heyward Allen Buick GMC - Technician Jobs in Athens, GA


Under The Hood

Is the shop heated? Air conditioned?

The shop is heated. It is not air conditioned but has great central air flow.

What is the size of the team I’d be working with?

10-15 technicians

What are the shop hours and what are the shift timeframes?

Our shop hours are Monday through Friday 8:00 am to 6:00 pm Saturday 8:00 am to 3:00 pm You only work 5 days per week

What tools does the shop provide that are available for all technicians to use?

Hunter Alignment Rack Hunter Tire Machines Hunter Road Force Balancer Hunter Brake Lathes GMC special tools

What type of break room facility is provided?

We have a fridge, microwave, toaster oven in the technician break room We have a TV in the technician break room area

How many bays does your shop have?

32 bays

How many repair orders do you average per month?

We average over 1,000 repair orders but have the capacity to do another 500

What is your parts ordering process?

Parts are typically in stock Special order parts upon repair, parts received as soon as possible

What is your policy on side work?

Side work is strictly prohibited

Are there any other unique features of the work environment worth noting?

Career path provided at interview. Mentorships available Long term employees

Do you offer any skills training or continuing education opportunities?

Yes, that option is available for technicians that want to further their training and education.

Can you describe opportunities for career growth at your business?

Mentorship ASE courses Service Technical College through GMC

Can you describe your performance review process?

Bi yearly performance reviews

What type of safety training is required?

Quarterly Safety Training

Can you describe how Techs work with and mentor younger techs?

Work Shadowing Work directly with lead technicians, technician will be available for questions and help as time permits

How does your shop get involved with the local community?

Heyward Allen donates to local charities throughout the Greater Athens Area

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Athens Technical School Local High Schools

Where do you see the shop in five years?

We are always looking to add good people to our team. We are constantly striving to improve efficiency, productivity and customer service amongst our teams.

Do you have an application form and how long does it typically take to complete?

Yes, we have an online app and a paper form. Once we receive your online application, we will give you the paper form when coming in for an interview

Do you phone screen applicants before doing in-person interviews?

No, we don't phone screen applicants but we will try to make contact before setting up an interview.

What do your in-person interviews entail?

You will meet with our Service Manager, Service Director and General Manager.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We perform Background checks and drug screens. We do require a 3 year motor vehicle record.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No but when filling out an online application you will be sent a personality assessment when the online application is completed.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

We will notify you as soon as possible but never longer than 1 week

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

It normally takes 3-7 business days, depending on the background check.

Is there anything else you’d like to mention about your hiring process?
A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $85,000 - $150,000/year

Flat Rate Productivity Bonus Other monthly bonus'

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $60,000 - $85,000/year

Flat Rate Productivity Bonus Other monthly bonus'

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $50,000 - $60,000/year

Flat Rate Productivity Bonus Other monthly bonus'

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $30,000 - $50,000/year

Flat Rate Productivity Bonus Other monthly bonus'

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $50,000 - $100,000/year

Various monthly bonus'

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $20,000 - $30,000/hour

Productivity Bonus '

Health Insurance Offered
We have an excellent medical insurance package on the first day of the month after 60 days of employment Employees have options for spouse and family also
Dental Insurance Offered
We have an excellent dental insurance package on the first day of the month after 60 days of employment Employees have options for spouse and family also
Vision Insurance Offered
We have an excellent vision insurance package on the first day of the month after 60 days of employment Employees have options for spouse and family also
Retirement Plan Offered
After 90 days you qualify for our 401k program
Sick Leave Offered
We offer sick pay after one year of employment.
Vacation Offered
We offer vacation pay after one year of employment
Paid Holidays Offered
We offer 5 paid holidays per year. New Year's Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day.
ST / LT Disability Offered
We offer short term disability insurance after 1 year of employment We offer long term disability insurance on the first day of month after 60 days of employment
Life Insurance Offered
Company pays for employee life insurance of $25,000 on the first day of the month after 60 days of employment
Uniforms Offered
Company offers uniforms and uniform maintenance for our service, parts and collision center employees
Other Offered
We offer employee discounts, Supplemental Life insurance, Jury Duty Leave, Employee Health Program, Voting time off

Shop Talk

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